||How intellectual centrism and collaborative mindset influence the collaboration of cross-functional teams during the innovation process
||Institute of Creative Industry Design
Openness to Experience
The innovation process has been regarded as a critical one of the successful factors that determine organizational functioning. To enhance the cooperation and avoid destructive conflicts in the cross-functional teams should be a central issue for building up a successful innovation team.
A cross-functional team has advantages for the diversity in domain knowledge and expertise which enhance to produce more creative ideas. However, because different experts in different fields have their own unique way of thinking as disciplinary specific, the diversity also raises the obstacle for communication and then develops shared understanding and coherent actions to achieve team goals.
The purpose of this research is to address how the perception of the disciplinary difference and attitude toward the difference may influence their collaborative behaviors when working in a cross-functional team. In particular, the research examines the effect of perceiving professional identity difference on team collaborative behaviors and then to examine the moderation effect of team members’ attitudes which are the open to new experience and multicultural personality to see whether a positive attitude will contribute team performance when there is a perception difference in diverse professional identities. So, we hypothesize that the greater the professional identity difference, the team performance will decrease, and team members with high positive attitudes may facilitate team performance while collaborating with others in a team. The research used real group process as subject as well as two waves of questionnaire survey; moreover, one survey is implemented at the beginning of group formation and the second one is conducted after the group project completed. The participants are students of National Cheng Kung University from different disciplines, they form 30 cross-functional teams and the group task is about innovation design of a new product or service.
In addition, the scale items of questionnaires consist of professional identity, openness to experience, multicultural personality, need for closure, collective efficacy, and team efficiency; on the other hand, the results of data analysis also support the hypothesis that team members who have high positive attitudes can increase the team performance when they are working with other professionals from different disciplines in the cross-functional teams.
Table of Contents x
List of Tables xii
List of Figures xiii
Chapter 1 Introduction 1
1.1 Research Background 1
1.2 Research Objective 1
1.3 Research Subject 2
1.4 Research Process 2
Chapter 2 Literature Review 4
2.1 Cross-Functional Team 4
2.2 Professional Culture 5
2.3 Barriers to Communication and Cooperation between Marketing and R&D 6
2.4 Openness to Experience 8
2.5 Multicultural Personality 9
2.6 Need for Closure 10
2.7 Intellectual Centrism vs. Collaborative Mindset 11
2.8 Collective Efficacy 13
2.9 Team Performance 14
Chapter 3 Research Design & Method 15
3.1 Introduction 15
3.2 Research Design Process 15
3.3 Research Hypothesis 16
3.4 Measures & Definitions of Variables 22
3.5 Questionnaire Design 27
3.6 Statistical Data Analysis Methods 28
Chapter 4 Data Analysis & Results 29
4.1 Descriptive Statistical Data Analysis of Respondents 29
4.2 Reliability Analysis of Constructs 30
4.3 Analysis of Correlation 30
4.4 Analysis of Regression 32
Chapter 5 Conclusion & Suggestion 51
5.1 Conclusions 51
5.2 Research Contributions 53
5.3 Implications & Suggestions 55
Appendix – Research Survey 63
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