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系統識別號 U0026-3001201323433900
論文名稱(中文) 以社會認知理論觀點探討倫理氣候、個人倫理哲學、 道德強度與倫理判斷對組織公民行為之影響
論文名稱(英文) A Study of the Influence on Organizational Citizenship Behavior from Ethical Climate,Ethical Philosophy, Moral Intensity and Ethical Judgment Based on Social Cognitive Theory
校院名稱 成功大學
系所名稱(中) 工學院工程管理碩士在職專班
系所名稱(英) Institute of Engineering Management
學年度 101
學期 1
出版年 102
研究生(中文) 李培妮
研究生(英文) Pei-Ni Lee
學號 n07971042
學位類別 碩士
語文別 中文
論文頁數 143頁
口試委員 指導教授-蔡明田
口試委員-蔡惠婷
口試委員-李國瑋
口試委員-莊立民
中文關鍵字 社會認知理論  個人倫理哲學  道德強度  組織公民行為  越南 
英文關鍵字 Social Cognitive Theory  Ethical philosophy  Moral Intensity  Organizational Citizenship Behavior  Virtnam 
學科別分類
中文摘要 經濟發展隨著市場環境日趨競爭,其人才除了專業技能外,更需著重在本質學能上,人才乃是企業最大的資產,企業除了瞭解人才的重要性外,更需進一步去引導出人才的特性與企業的倫理文化結合,才能高度發揮人才與資產的整合。N. Leila Trapp (2011)也提及企業的倫理環境與員工的工作態度有相關的影響。而製造業人員對於組織的忠誠度,也隨著個人倫理哲學與道德強度在改變。
本研究旨在探討台灣製造業與越南製造業從業人員個人倫理哲學、道德強度、倫理氣候與倫理判斷對組織公民行為的影響及比較,本研究將台灣與越南製造業分別進行探討,研究對象主要以製造業從業人員、基層主管為研究對象,本研究採紙本AB問卷方式來進行資料收集。台灣方面總計共發放480份問卷,回收428份,扣除無效問卷53份,有效回收率為78%,有效問卷為375份。越南方面總計共發放360份問卷,回收320份,扣除無效問卷61份,有效回收率為72%,有效問卷為259份。對於學術理論與假設之驗證,本研究運用SPSS 17.0與Amos7.0軟體進行資料統計分析,以迴歸分析對研究假設進行驗證,並以線性結構模式佐證整體模式的配適度。
根據本研究統計、分析之結果,歸納下列結論:
一、台灣製造業從業人員之個人倫理哲學、道德強度、倫理氣候皆會對倫理判斷造成影響。
二、台灣製造業從業人員之個人倫理哲學、道德強度、倫理氣候皆會對組織公民行為造成影響。
三、越南製造業從業人員之個人倫理哲學、倫理氣候皆會對倫理判斷造成影響。
四、越南製造業從業人員之個人倫理哲學、道德強度、倫理氣候皆會對組織公民行為造成影響。
英文摘要 The economic development as the market environment is becoming increasingly competitive. Talents not only need to have professional skills, but also focus on essence more. Talent is the enterprise's greatest asset. Besides understanding the importance of talent, enterprises need to further lead the characteristic of talents and combine with ethics culture of enterprises to highly develop the integration of talents and the assets. N.Leila Trapp (2011) also mentioned the ethical environment and the staff's working attitude have relevant influence.And the loyalty of manufacturing industry personnel for organization is along with the personal ethical philosophy and moral intensity to change.

The purpose of the study is to explore the influence of personal ethical philosophy, moral intensity, ethical climate and ethical judgment of manufacturing industry personnel in Taiwan and in Vietnam on organizational citizenship behavior. This research carries on separately the discussion of manufacturing industry in Taiwan and in Vietnam. The objects of this research are mainly chosen from staffs and executives at the basic level of manufacturing industry. The research used paper AB questionnaires for data collection. In Taiwan aspect, total 480 questionnaires were distributed and 428 were returned. After deducting 53 invalid questionnaires, the effective rate of recovery was 78% and effective questionnaires were 375 . In Vietnam aspect, total 360 questionnaires were distributed and 320 were returned. After deducting 61 invalid questionnaires, the effective rate of recovery was 72% and effective questionnaires were 259.For verification hypotheses as well as the academic theory,this research used SPSS 17.0 and Amos7.0 software to carry on the statistical analysis of data.Regression analysis verified the research hypotheses and linear structure model corroborated the overall model fit.

According to the results of the statistical analysis of this research, summarized in the following conclusions:
1. Personal ethical philosophy, moral intensity and ethical climate of manufacturing industry personnel in Taiwan all made an impact on ethical judgment.
2. Personal ethical philosophy, moral intensity and ethical climate of manufacturing industry personnel in Taiwan all made an impact on organizational citizenship behavior.
3. Personal ethical philosophy and ethical climate of manufacturing industry personnel in Vietnam all made an impact on ethical judgment.
4. Personal ethical philosophy, moral intensity and ethical climate of manufacturing industry personnel in Vietnam all made an impact on organizational citizenship behavior.
論文目次 目 錄
摘要 I
Abstract II
誌 謝 IV
目 錄 V
表目錄 VII
第一章 緒論 1
第一節 研究動機與背景 1
第二節 研究目的 3
第三節 研究流程 4
第四節 研究範圍與限制 6
第二章 文獻探討 8
第一節 社會認知理論 8
第二節 倫理氣候 12
第三節 個人倫理哲學 16
第四節 倫理判斷 19
第五節 道德強度 27
第六節 組織公民行為 30
第三章 研究方法 34
第一節 研究架構 34
第二節 研究假設 36
第三節 研究變數之操作型定義與問卷設計 39
第四節 研究對象及問卷回收 45
第五節 資料分析與統計方法 47
第四章 研究結果 56
第一節 研究樣本特性分析 56
第二節 敘述性統計分析 62
第三節 因素分析與信度檢定 70
第四節 迴歸分析 86
第五節 結構方程式分析 103
第五章 研究結論與建議 113
第一節 研究結果 113
第二節 研究貢獻 117
第三節 研究限制 119
第四節 未來研究建議 120
參考文獻 121
附錄一:研究問卷-Taiwan 128
附錄二:研究問卷-Vietnam 135

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