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系統識別號 U0026-2906201815142700
論文名稱(中文) 領導成員交換關係和工作績效:心理安全之中介影響
論文名稱(英文) Leader Member Exchange and Job Performance: The Mediating Effects of Psychological Safety
校院名稱 成功大學
系所名稱(中) 國際企業研究所
系所名稱(英) Institute of International Business
學年度 106
學期 2
出版年 107
研究生(中文) 劉盈嘉
研究生(英文) Ying-Chia Liu
學號 R66051129
學位類別 碩士
語文別 英文
論文頁數 71頁
口試委員 指導教授-史習安
口試委員-劉玉雯
口試委員-許竹君
中文關鍵字 領導成員交換關係  心理安全  主動型工作行為  工作績效 
英文關鍵字 Leader-Member Exchange  Psychological Safety  Voice Behavior  Taking Charge  Job Performance 
學科別分類
中文摘要 本研究探討了領導成員交換關係和工作績效之間的中介影響因素,這是當代社會的一個重要問題。本研究擴展了以往的研究,探索領導成員交換關係與工作績效之間的關係中介的影響因素:心理安全,積極主動的工作行為包括發聲及主動行為。為了實現這項研究,這項研究在台灣的339名受訪者中進行。從結果中可以看出,大多數假設得到了支持。領導成員交換關係與心理安全呈正相關。提出假設認為領導成員交換關係與主動工作行為之間的中介關係是心理安全,結果顯著。此外,研究結果顯示積極主動的工作行為與工作績效之間存在正相關關係。但是調節效果不被支持,在討論部分進行了解釋。根據研究結果,也討論對未來的研究建議。
英文摘要 This study explores the mechanism of the leader-member exchange and the job performance, which have been an important issue in modern society. Extending previous research, this study explored the mechanisms which are psychological safety and proactive work behavior included voice behavior and taking charge between the leader-member exchange and job performance. To achieve the research, this study was conducted among 339 respondents from Taiwan. As seen from the results, the majority of hypotheses were supported. Psychological safety has been found to mediate the relationship between leader-member exchange and proactive work behavior. Moreover, the results of the research demonstrated that there was a positive relationship between proactive work behavior and job performance. However, the moderating effects were not supported. According to the results of the research, recommendation and future research suggestions were also discussed.
論文目次 ABSTRACT II
中文摘要 III
TABLE OF CONTENT IV
LIST OF TABLE VIII
LIST OF FIGURE IX
CHAPTER ONE INTRODUCTION 1
1.1. Research Background and Motivation 1
1.2. Research Objectives 4
1.3. Research Procedure 4
1.4. Research Structure 5
CHAPTER TWO LITERATURE REVIEW 6
2.1 Definitions of Relevant Research Constructs. 6
2.1.1 Leader- Member Exchange (LMX) 6
2.1.2 Psychological safety 7
2.1.3 Proactive behavior 7
2.1.4 Voice behavior 8
2.1.5 Taking charge 9
2.1.6 Organizational tenure 9
2.2 Development of Research Hypotheses 10
2.2.1 The Relationship between LMX and psychological safety 10
2.2.2 The Relationship between LMX quality, Voice behavior 11
2.2.3 The Relationship between LMX quality, taking charge 11
2.2.4 Mediating Effect of psychological safety between LMX quality and Voice behavior 12
2.2.5 Mediating Effect of psychological safety between LMX quality and Taking charge 14
2.2.6 The Relationship between Voice behavior and job performance 15
2.2.7 The Relationship between taking charge and job performance 15
2.2.8 The Moderating Roles of Organizational tenure 16
CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 18
3.1 Conceptual Model 18
3.2 Summary of Hypotheses 19
3.3 Construct Measurement 20
3.3.1 Leadership member exchange 20
3.3.2 Psychological safety 20
3.3.3 Voice behavior 21
3.3.4 Taking charge 22
3.3.5 Organizational tenure 23
3.3.6 Job performance 23
3.4 Research Design 23
3.5 Data Analysis 24
3.5.1 Descriptive Statistic Analysis 24
3.5.2 Reliability Test (Cronbach’s Alpha) 24
3.5.3 Confirmatory Factor Analysis (CFA) 24
3.5.4 Hierarchical Multiple Regression 25
3.6 Control Variables 25
CHAPTER FOUR RESEARCH RESULT 26
4.1 Data Collection 26
4.2 Descriptive Analysis 27
4.2.1 Sample 27
4.2.2 Characteristics of Respondents 27
4.2.3 Reliability Test 28
4.3 Confirmatory Factor Analysis (CFA) 31
4.3.1 Confirmatory Factor Analysis (CFA) of Leader-Member Exchange (LMX) 33
4.3.2 Confirmatory Factor Analysis (CFA) of Psychological Safety (PS) 34
4.3.3 Confirmatory Factor Analysis (CFA) of Taking Charge (TC) 35
4.3.4 Confirmatory Factor Analysis (CFA) of Voice Behavior (VB) 36
4.3.5 Confirmatory Factor Analysis (CFA) of Job Performance (JP). 37
4.3.6 Non-Response Bias Test 37
4.3.7 Common Method Variance (CMV) 38
4.4 Correlations Matrix 39
4.4.1 Discriminant validity 39
4.4.2 Pearson Correlations Coefficient 40
4.5 Hierarchical Regression Analysis 42
4.5.1 Mediating effects of Leader-Member Exchange and Voice Behavior 42
4.5.2 Mediating effects of Leader-Member Exchange and Taking Charge 45
4.5.3 Moderating effects of Organizational Tenure 47
CHAPTER FIVE CONCLUSION AND SUGGESTIONS 50
5.1 Conclusion and Discussion 50
5.1.1 Leader-Member Exchange, Psychological Safety and Voice Behavior 51
5.1.2 Leader-Member Exchange, Psychological Safety and Taking Charge 53
5.1.3 Proactive Behavior, Organizational Tenure and Job Performance 53
5.2 Research Contributions 55
5.3 Limitation and the future research suggestions 57
REFERENCE 58
APPENDIX 62

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