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系統識別號 U0026-2906201017091100
論文名稱(中文) 以多層次模式探討組織安全氣候強度對貨運司機危險駕駛及健康之影響
論文名稱(英文) Investigating the influence of Organizational safety climate strength on freight driver’s risky driving behavior and health – A multilevel perspective
校院名稱 成功大學
系所名稱(中) 交通管理學系碩博士班
系所名稱(英) Department of Transportation & Communication Management Science
學年度 98
學期 2
出版年 99
研究生(中文) 陳柏華
研究生(英文) Po-Hua Chen
學號 r5697113
學位類別 碩士
語文別 中文
論文頁數 96頁
口試委員 指導教授-陳勁甫
口試委員-蔡東峻
口試委員-溫傑華
中文關鍵字 安全氣候  危險駕駛  知覺組織支持  氣候強度  多層次模式分析 
英文關鍵字 Safety climate  Risky driving  Perceived organizational support  Climate strength  Multilevel analysis 
學科別分類
中文摘要 貨運駕駛者處在高風險環境下工作,其發生意外事故的頻率較一般人高,因此如何降低其危險情事的發生,即顯得格外重要。而如何針對駕駛者人為疏失,有效減少交通意外事故發生率及改善不良駕駛情形,是現在交通管理領域裡不可或缺的重要議題。以往研究發現安全氣候理論以及知覺組織支持,兩者能提供可行的觀點來解決這類型之問題。安全氣候能有效的降低意外災害事故的發生,知覺組織支持則能降低工作所併發的壓力源。然而在近期組織的氣候研究中,學者將氣候分為兩種層級,分別是組織範疇氣候與心理範疇氣候。而過去研究對於安全氣候與員工行為之理論,都屬於一般的心理範疇氣候,皆以同層級之方式討論,忽略組織氣候層級之影響。故近期安全氣候研究,漸漸導入組織範疇氣候之概念,觀察組織影響內屬員工行為的解釋。因此本研究將以多層次模式之方法,針對國內貨運業之駕駛者,驗證個體行為會否受到安全氣候與知覺組織支持的直接影響,與組織安全氣候強度的干擾,以了解組織變數的跨層級效果。
本研究蒐集中南部21個貨運公司之營業據點,共蒐集貨運駕駛者共365位,人員分布每組樣本介於12~28份之間。結果顯示,安全氣候與知覺組織支持皆能有效降低駕駛者身心勞累及危險駕駛之狀況。但安全氣候主要是針對駕駛者危險行為產生效用,而知覺組織支持則是對員工內心及身體狀態產生較強的影響。進一步,本研究將安全氣候細分成各項子因素後,發現同事安全認知是安全氣候主要影響身心勞累及危險駕駛之因素。故本研究認為整體安全氣候模式所無法觀測的細微影響,都可藉由三項安全氣候構面模式查覺其關係,且模型解釋能力也比一般整體安全氣候來得較佳。而組織範疇氣候之跨層級影響,本研究藉由組織安全氣候強度發現其有顯著的跨層級干擾效果。組織氣候強度所帶來的影響,能增強營業據點安全氣候影響員工安全駕駛行為的能力,且跨層級帶來的影響效果比個體層級安全氣候的直接影響還來得有效。本研究證明業者與研究人員應正視組織氣候強度的影響,一直以來我們多僅重視塑造良好的安全氣候,卻忽略基層人員對其接受度的強弱影響,因為其強弱的不同,造成了各營業據點駕駛者危險行為和健康的不同程度結果。
英文摘要 Freight driving is considered to be one of the most hazardous occupations which have a high accident rates. Thus, management studies have been actively involved in trying to reduce the hazard faced by fright drivers. Those studies have found that safety climate (SC) and perceived organizational support (POS) are useful way to solve these problems. Because safety climate can reduce the accisent rates at workplace, and POS can decrease the occupational pressures. Increasingly some studies suggest that safety climate is a complex, multilevel, and multidimensional phenomenon, derived from employees’ perceptions of their experiences within an organization.
SC has conceptualized at both an individual level and the group or unit level. Considering an individual level, climate is assessed via individuals’ perception of climate and in organizational level; climate is the sharedness of such perceptions commonly operationalized under a specific leader, supervisor, or group. However, researchers have ignored the effect of organizational climate in transportation management. Therefore, this study investigates influence of organizational safety climate strength (SCS) on freight driver’s risky driving behavior and health.
For exploring the cross-level effects, the present study collected data from 21workplace comprising 365 drivers. Using multilevel perspective, we found the relationship between safety climate, perceived organizational support, safety climate strength, risky behavior and health. The results indicated that SC and POS were significant predictors of drivers’ risky behavior and health. Further, SC is more influence on risky driving than POS, and POS is more effect on health than SC. We found coworker safety is the major factor of SC to influence on risky behavior and health. The cross-level effect of safety climate strength also moderated the impact of SC on risky behavior and health.
論文目次 第一章 緒論 1
1.1 研究背景與動機 1
1.2 研究目的 6
1.3 研究範圍與限制 6
1.4 研究流程 7
1.5 論文架構 8
第二章 文獻回顧 9
2.1駕駛者危險行為構面 9
2.1.1危險行為 9
2.1.2 駕駛者危險行為相關構面之研究 10
2.2員工健康構面相關研究 12
2.3 知覺組織支持 14
2.3.1 知覺組織支持定義 14
2.3.2 知覺組織支持相關研究 15
2.4 安全氣候與其相關研究 18
2.4.1安全氣候定義 18
2.4.2 安全氣候相關構面討論 19
2.4.3安全氣候相關研究 22
2.5 組織範疇之氣候變數 26
2.5.1 組織氣候多層次概念 26
2.5.2 安全氣候強度(Safety Climate strength) 28
2.5.3 氣候強度之相關研究 29
第三章 研究方法 32
3.1 研究架構及假設 32
3.2 研究變數的衡量與問卷設計 33
3.3 資料收集與抽樣方式 38
3.4 資料分析方法 39
第四章 實證分析與結果 45
4.1 受訪者基本資料分析 45
4.2 信度與效度分析 47
4.3 變數相關分析 52
4.4 多層次線性分析 56
4.4.1 變數聚合的合適性 56
4.4.2 階層線性模式設定 56
4.4.3 員工健康整體模式分析 57
4.4.3 危險駕駛行為整體模式分析 65
4.5 小結 75
第五章 結論與建議 79
5.1 研究結論 79
5.2 研究建議 82
5.3 研究限制與後續研究建議 84
參考文獻 86

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