進階搜尋


下載電子全文  
系統識別號 U0026-2707201209393600
論文名稱(中文) 程序公平和心理擁有感對工作績效之影響:以網絡能力與競爭特質為干擾變項
論文名稱(英文) Procedural Justice, Psychological Ownership and Job Performance: Moderating Roles of Networking Ability and Trait Competitiveness
校院名稱 成功大學
系所名稱(中) 國際經營管理研究所碩士在職專班
系所名稱(英) Institute of International Management (IIMBA--Master)(on the job class)
學年度 100
學期 2
出版年 101
研究生(中文) 唐欣暉
研究生(英文) Shin-Huei Tang
學號 RA7954045
學位類別 碩士
語文別 英文
論文頁數 57頁
口試委員 指導教授-林豪傑
召集委員-Alan J. Webb
口試委員-鄭至甫
中文關鍵字 程序公平  心理擁有感  工作績效  網絡能力  競爭特質 
英文關鍵字 Procedural justice  Psychological ownership  Job performance  Networking ability  Trait competitiveness 
學科別分類
中文摘要 本研究根據社會交換理論以探討員工感知的程序公平、心理擁有感及工作績效之間的關聯性,同時探討網絡能力及競爭特質於心理擁有感與工作績效之間的干擾效果。
本研究樣本收集自台南科學園區內某知名科技公司的711位員工,結果顯示程序公平可提升員工的心理擁有感及工作績效,並且顯示心理擁有感於程序公平與工作績效之間具有中介效果,雖然網絡能力與競爭特質對於員工的工作績效各自有其直接的影響,但於員工心理擁有感與工作績效之間並無干擾效果。本研究對於社會交換理論產生貢獻,本研究整合員工的認知、員工態度與員工認知特徵,以提升員工的工作成果。研究意涵與未來方向亦於本研究進行探討。
英文摘要 This study applies the social exchange theory to examine the associations between employees’ perceived procedural justice, psychological ownership and job performance. The moderating effects of networking ability and trait competitiveness between psychological ownership and job performance are explored as well.
Research results based on 711 respondents collected from a famous high-tech enterprise located in Tainan Science Park show that employees’ procedural justice can advance their psychological ownership and job performance. Moreover, psychological ownership plays a mediating role between procedural justice and job performance. Although networking ability and trait competitiveness each plays a direct effect on an employee’s job performance, they do not moderate the relationship between psychological ownership and job performance. This study contributes to the social exchange theory by an integrated consideration of employees’ perception, attitude, and cognitive characteristics in promoting their task outcome. Research implications and future directions are discussed.
論文目次 ABSTRACT I
ACKNOWLEDGEMENTS III
TABLE OF CONTENTS IV
LIST OF TABLES VII
LIST OF FIGURES IX
CHAPTER ONE INTRODUCTION 1
1.1 Research Background and Motivation.1
1.2 Research Objective and Contributions. 2
1.3 Research Procedure. 4
CHAPTER TWO LITERATURE REVIEW 5
2.1 Theoretical Background: Social Exchange Theory. 5
2.2 Definitions for Research Variables. 6
2.2.1 Procedural Justice. 6
2.2.2 Psychological Ownership. 8
2.2.3 Job Performance. 11
2.2.4 Networking Ability. 12
2.2.5 Trait Competitiveness. 14
2.3 Hypotheses Development. 15
2.3.1 Relationship between Procedural Justice and Psychological Ownership. 15
2.3.2 Relationship between Psychological Ownership and Job Performance.16
2.3.3 Relationship between Procedural Justice, Psychological Ownership and Job Performance. 16
2.3.4 Networking Ability as a Moderator. 17
2.3.5 Trait Competitiveness as a Moderator. 17
CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 19
3.1 Conceptual Model. 19
3.2 Summary of Hypotheses. 20
3.3 Construct Measurement. 20
3.3.1 Procedural Justice. 20
3.3.2 Psychological Ownership. 21
3.3.3 Job Performance. 22
3.3.4 Networking Ability. 23
3.3.5 Trait Competitiveness. 24
3.3.6 Control variables. 25
3.3.7 Reliability Test of the Variables. 27
3.4 Statistic Analyses. 27
3.4.1 Descriptive Statistics Analysis. 27
3.4.2 Reliability Test. 27
3.4.3 Confirmatory Factor Analysis. 28
3.4.4 Pearson Correlation Analysis. 29
3.4.5 Hierarchical Regression Analysis. 29
CHAPTER FOUR RESEARCH RESULT 30
4.1 Descriptive Analysis. 30
4.1.1 Data Collection. 30
4.1.2 Characteristic of the Respondents. 31
4.2 Pearson Correlations. 32
4.3 Confirmatory Factor Analysis. 34
4.4 Hierarchical Regression Analysis. 36
4.4.1 Relationship between procedural justice, psychological ownership and job performance. 36
4.4.2 The Moderating Effect of Networking ability and Trait Competitiveness. 37
CHAPTER FIVE CONCLUSIONS AND SUGGESTIONS 39
5.1 Research Conclusion and Discussion. 39
5.1.1 Theoretical Implications. 39
5.1.2 Managerial Implications. 40
5.2 Limitations and Suggestions. 41
REFERENCES 43
APPENDICES 49
Appendix 1: Survey Questionnaire 49
Appendix 2: Survey Questionnaire for Employees (Chinese Version) 54
參考文獻 Adler, P. S., & Kwon, S. W. (2002). Social capital: Prospects for a new concept. Academy of Management Review., 27, 17-40.
Ai, J. (2006). Guanxi networks in China: Its imprtance and future trends. China & World Economy, 14(5), 105-118.
Allen, D. G., & Griffeth, R. W. (1999). Job performance and turnover: A review and integrative multi-route model. Human Resource Management Review, 9(4). 525-548.
Allen, N. J., & Grisaffe, D. B. (2001). Employee commitment to the organization and customer reactions: mapping the linkages. Human Resource Management Review, 11(3), 209-236.
Atkinson, R. L. (2000). Hilgard's Introduction to Psychology. Orlando, Florida: Harcourt College Publishers.
Bandura, A. (1978). Self-efficacy: Toward a unifying theory of behavioral change. Advances in Behaviour Research and Therapy, 1(4), 139-161.
Barnes, C. M., & Morgeson, F. P. (2007). Typical performance, maximal performance, and performance variability: Expanding our understanding of how organizations value performance. Human Performance, 20(3), 259-274.
Beaglehole, E. (1932). Property: A study in social psychology. New York: Macmillan.
Beggan, J. K. (1992). On the social nature of nonsocial perception: The mere ownership effect. Journal of Personality & Social Psychology, 62(2), 229-237.
Belk, R. W. (1988). Possessions and the extended self. Journal of Consumer research,15(2), 139-168.
Blau, P. M. (1964). Exchange and power in social life. New York: John Wiley and Sons.
Caligiuri, P. M., Joshi, A., & Lazarova, M. (1999). Factors influencing the adjustment of women on global assignments. The International Journal of Human Resource Management., 10(2), 163-179.
Campbell, J. P. (1990). Modeling the performance prediction problem in industrial and organization psychology. Handbook of Industrial and Organization Psychology (2nd ed.).
Carsrud, A. L., & Olm, K. W. (1986). The Success of Male and Female Entrepreneurs: A Comparative Analysis of the Effects of Multi-Dimensional Achievement Motivation. In Managing Take-Off in Fast Growth Companies. New York: Praeger.
Chadwick-Jones, J. K. (1976). Social exchange theory: its structure and influence in social psychology. London: Academic Press.
Chen, N. Y., & Tjosvold, D. (2007). Guanxi and leader member relationships between American managers and Chinese employees: Open-minded dialogue as mediator. Asia Pacific Journal of Management., 24, 171-189.
Chi, N. W., & Han, T. Z. (2008). Exploring the linkages between formal ownership and psychological ownership for the organization: The mediating role of organizational justice. Journal of Occupational & Organizational Psychology, 81(4), 691-711.
Chiu, Y. T. (2005). The Effects of High-performance Work Practices on Employees' Working Performance and Their Organization Citizen Behavior. National Central University, Taiwan.
Clay-Warner, J., Hegtvedt, K. A., & Roman, P. (2005). Procedural justice, distributive justice: How experiences with downsizing condition their impact on organizational commitment. Social Psychology Quarterly, 68(1), 89-102.
Cohen-Charash, Y., & Spector, P. E. (2001). The role of justice in organizations: A meta-analysis. Organizational Behavior and Human Decision Processes, 86(1), 278-321.
Colquitt, J. A. (2001). Justice at the millenium: A meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology, 86, 425-445.
Costa, P. T., & McCrae, R. R. (1992). Revised NEO Personality Inventory (NEO-PI-R) and NEO Five-Factor Inventory (NEO-FFI) manual., Odessa, FL: Psychological Assessment Resources.
Cropanzano, R., Prehar, C. A., & Chen, P. Y. (2002). Using social exchange theory to distinguish procedural from interactional justice. Group & Organization Management, 27(3). 324-351.
DeVellis, R. F. (1991). Scale Development: theory and applications (Vol. 26). Newbury Park: Sage.
Dirks, K. T., & Cummings, L. L. (1996). Psychological ownership in organizations:conditions under which individuals promote and resist change. Research in organizational change and development, 9(1), 1-23..
Dittmar, H. (1992). The Social Psychology of Material Possession: To Have Is To Be. New York: Harvester Wheatsheaf.
Drucker, P. F. (2001). The Essential Drucker: Selections from the management works of Peter F. Drucker. New York: Harper Business.
Duncan, N. G. (1981). Home ownership and social theory. New York: Holmes & Meier.
Ferris, G., Treadway, D., Kolodinsky, R., Hochwarter, W., Kacmar, C., & Douglas, C. (2005). Development and validation of the political skill inventory. Journal of Management, 31(2), 126-152.
Fletcher, T. D., Major, D. A., & Davis, D. D. (2008). The interactive relationship of competitive climate and trait competitiveness with workplace attitudes, stress, and performance. Journal of Organizational Behavior, 29(7), 899-922.
Forret, M. L., & Dougherty, T. W. (2004). Networking behaviors and career outcomes: Differences for men and women? Journal of Organizational Behavior, 25(3), 419-437.
Furby, L. (1978). Possession in humans: An exploratory study of its meaning and motivation. Soc. Behav. Pers., 6(1), 49-65
Gouldner, A. W. (1960). The norm of reciprocity: A preliminary statement. American Sociological Review, 25(2), 161-178.
Graen, G. B., & Scandura, T. A. (1987). Toward a psychology of dyadic organizing. Research in Organizational Behavior, 9, 175.
Greenberg, J. (1986). Determinants of Perceived Fairness of Performance Evaluations. Journal of Applied Psychology, 71(2), 340-342.
Hair, J., Black, W., Anderson, R. E., & Tatham, R. L. (2006). Multivariate data analysis. New Jersey: Prentice Hall.
Hart, S. L. (1992). An integrative framework for strategy-making processes. Academy of Management Review., 17(327), 351.
Heidegger, M. (1967). Being and time. Oxford: Basil Blackwell.
Helmreich, R. L., & Spence, J. T. (1978). The work and family orientation questionnaire: An objective instrument to assess components of achievement motivation and attitudes toward family and career. JSAS Catalog of Selected Documents in Psychology, 24, 623-641.
Hou, S. T. (2005). Psychological ownership, local knowledge, and technology adoption: The perspective of technology sense-making. National Chengchi University. Taiwan.
Jon, L. P., Kostova, T., & Dirks, K. T. (2001). Toward a Theory of Psychological Ownership in Organizations. The Academy of Management Review, 26(2), 298-310.
Khatri, N., Tsang, E. W., & Begley, T. M. (2006). Cronyism: a cross-cultrual analysis. Journal of International Business Studies., 37(1), 61-75.
Kim, W. C., & Mauborgne, R. (1997). Fair Process: Managing in the Knowledge Economy. (cover story). Harvard Business Review, 75(4), 65-75.
Klein, W. M. (1997). Objective standards are not enough: Affective, self-evaluative, and behavioral responses to social comparison information. Journal of Personality and Social Psychology., 72(4), 763-774.
Klerk, S. (2010). The importance of networking as a management skill. South African Journal of Business Management., 4(1), 37-49.
Kohn, A. (1992). No contest: The case against competition. Boston: Houghton-Mifflin.
Landrum, G. N. (1993). Profiles of Genius: Thirteen Creative Men Who Changed the World. Buffalo, NY: Prometheus Books.
Leventhal, G. S. (1980). What should be done with equity theory? New York: Plenum press.
Leventhal, G. S., Fry, W. R., & Karuza, J. (1980). Beyond fairness: A theory of allocation preferences. New York: Springer-Verlag.
Li, L., & Rothstein, M. (2009). The role of social networks on expatriate effectiveness. International Journal of Business Research., 9(2), 94-108.
Liden, R. C., Wayne, S. J., & Stilwell, D. (1993). A Longitudinal Study on the Early Development of Leader -- Member Exchanges. Journal of Applied Psychology, 78(4), 662-674.
Lind, E. A., & Tyler, T. R. (1988). The Social Psychology of Procedural Justice. Journal of Applied Psychology, 71(2), 340-342.
Luthans, F., Hodgetts, R. M., & Rosenkrantz, S. A. (1988). Real Managers. Cambridge: Ballinger.
Masterson, S. S., Lewis, K., Goldman, B. M., & Taylor, M. S. (2000). Integrating justice and social exchange: The differing effects of fair procedures and treatment on work relationships. Academy of Management Journal, 43(4), 738-748.
Mattila, J., & Ikavalko, M. (2003). Participative strategy process in a professional organization and the concept of psychological ownership. Reykjavik, Island.
Mayhew, M. G., Ashkanasy, N. M., Bramble, T., & J, G. (2007). A study of the antecedents and consequences of psychological ownership in organizational settings. The Journal of Social Psychology, 147(5), 477-500.
McLure Wasko, M., & Faraj, S. (2005). Why should I share? Examing social captital and knowledge contribution in electronic networks of practice. MIS Quarterly, 29(1), 35-57.
Miller, V., Johnson, J., & Grau, J. (1994). Antecedents to willingness to participate in a planned organizational change. Journal of Applied Communication Research, 22(1), 59-80.
Moorman, R. H. (1991). Relationships between organizational justice and organizational citizenship behaviors: Do fairness perception influence employee citizenship? Journal of Applied Psychology, 76(1), 845-855.
Morman, W. C., & Motowidle, S. J. (1993). Expanding the criterion domain to include elements of contextual performance. New York: Jossey-Bass.
Morrow, P. C. (1983). Concept redundancy in organization research: The case of work commitment. Academy of Management. The Academy of Management Review (pre-1986), 8(3), 15.
Motowidle, S. J., & Van Scotter, J. R. (1994). Evidence that task performance should be distinguished from contextual performance. Journal of Applied Psychology, 79(4), 475-480.
Motowidlo, S. J. (2003). Job performance. New Jersey: John Wiley and Sons.
O'Driscoll, M. P., Pierce, J. L., & Coghlan, A. (2006). The psychological ownership: Work environment structure, organizational commitment, and citizenship behavior. Group & Organization Management, 31(3), 388-416.
Pierce, J. L., Kostova, T., & Dirks, K. T. (2001). Toward a theory of psychological ownership in organizations. Academy of Management Review, 26(2), 298-310.
Pierce, J. L., Kostova, T., & Dirks, K. T. (2003). The state of psychological ownership: Integrating and extending a century of research. Rev. Gen. Psychol., 7(1), 84-107.
Pierce, J. L., & Rodgers, L. (2004). The psychological of ownership and worker-owner productivity. Group & Organization Management, 29(1), 84-107. Pierce, J. L., Rubenfeld, S. A., & Morgan, S. (1991). Employee ownership: a conceptual model of process and effects. Academy of Management Review, 16(1), 121-144.
Porteous, J. D. (1976). Home: The territorial core. Geographical Review, 66(4), 383-390.
Porter, L. W., & Lawler Iii, E. E. (1968). What job attitudes tell about motivation. Harvard Business Review, 46(1), 118-126.
Robbin, S. P. (1986). Organizational behavior. New Jersey: Practice Hall.
Ryckman, R. M., Libby, C. R., Borne, B., Gold, J. A., & Lindner, M. A. (1997). Values of hypercompetitive and personal development competitive individuals. Journal of Personality Assessment, 69(1), 271-283.
Sauers, D. A., & Bass, K. (1990). Sustaining the positive effects of goal setting: The positive influence of peer competition. Akron Business and Economic Review, 21(1), 30-40.
Spence, J. T., & Helmreich, R. L. (1983). Achievement-related motives and behaviors. In Achievement and achievement motives: Psychological and sociological approaches. (pp. 7-74). San Francisco: Freeman and Company.
Stanne, M. B., Johnson, D. W., & Johnson, R. T. (1999). Does competition enhance of inhibit motor performance: A meta-analysis. Psychological Bulletin., 125(1), 133-154.
Suls, J., & Wheeler, L. (2000). Handbook of social comparison: Theory and research. New York: Kluwer Academic.
Thibaut, J., & Walker, L. (1975). Procedure Justice: A psychological analysis. NJ: Erlbaum: Hillsdale.
Thibaut, J., & Walker, L. (1978). A Theory of Procedure. California Law Review, 66(3), 541-566.
Tsui, A. S., & Wu, J. B. (2005). The new employment relationship versus the mutual investment approach: Implications for human resource management. Human Resource Management, 44(2), 115-121.
Van Dyne, L., & Pierce, J. L. (2004). Psychological ownership and feelings of possession: Three field studies predicting employee attitudes and organizational citizenship behavior. Journal of Organizational Behavior, 25(4), 439-459.
Vandewalle, D., Van Dyne, L., & Kostova, T. (1995). Psychological ownership: An empirical examination of its consequences. Group and Organization Management, 20(2), 210-226.
Wayne, S. J., Shore, L. M., & Liden, R. C. (1997). Perceived organizational support and leader-member exchange: a social exchange perspective. Academy of Management Journal, 40(1), 82-111.
White, R. (1959). Motivation reconsidered: the concept of competence. Psychological Review, 66(5), 297-330.
Wilpert, B. (1989). Property, ownership, and participation: On the growing contradictions between legal and psychological concepts. Oxford University Press, 2(1), 149-164.
Wilpert, B. (1991). Property, ownership, and participation: On the growing contradictions between legal and psychological concepts. International handbook of participation in organizations: For the study of organizational democracy, co-operation, and self-management, 2(1), 149-164.
Yeung, I. Y. M., & Tung, R. L. (1996). Achieving business success in Chinese societies: The importance of guanxi. Organizational Dynamics., 25(1), 54-65.
Yu, T. C. (1996). The Influence of Human Side System Factors on the Work Performance in a Context of Quality Management. National Sun Yat-sen University.
Zhou, L. X., Wu, W. P., & Luo, X. M. (2007). Internationalization and the performance of born-bolbal SMEs: the mediating role of social networks. Journal of International Business Studies., 38(4), 673-690.
論文全文使用權限
  • 同意授權校內瀏覽/列印電子全文服務,於2017-08-09起公開。
  • 同意授權校外瀏覽/列印電子全文服務,於2017-08-09起公開。


  • 如您有疑問,請聯絡圖書館
    聯絡電話:(06)2757575#65773
    聯絡E-mail:etds@email.ncku.edu.tw