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系統識別號 U0026-2608201015210800
論文名稱(中文) 探討綠色供應鏈、品質管理活動與環境績效之關係 -以中小型電子電機企業為例
論文名稱(英文) Relationship among Green Supply Chain Management, Quality Practices and Environmental Performances -An Empirical Study of Small Electrics and Electronics Enterprise
校院名稱 成功大學
系所名稱(中) 工業與資訊管理學系碩博士班
系所名稱(英) Department of Industrial and Information Management
學年度 98
學期 2
出版年 99
研究生(中文) 蔡易澂
研究生(英文) Yi-Cheng Tsai
學號 R3697406
學位類別 碩士
語文別 中文
論文頁數 76頁
口試委員 指導教授-呂執中
口試委員-傅新彬
口試委員-龍仕璋
口試委員-謝昆霖
中文關鍵字 綠色供應鏈  品質管理  環境績效  中小企業 
英文關鍵字 Green supply chain  quality management  environmental performance  SMEs 
學科別分類
中文摘要 永續發展策略的潮流中,環保議題所提倡的節能再利用觀念,影響了整個供應鏈體系,因而發展出綠色供應鏈。近年來廢電子電機設備指令(WEEE)與電子電機設備中危害物質禁用指令(RoHS)的實行,使得台灣電子電機產業需增加產品環保規格之要求。台灣中小企業為電子電機產業生產大宗,在環境法令壓力下,需具備更多優勢才能從激烈競爭中勝出。而品質管理的應用更為提升競爭力的工具,可強化企業改善流程與提升績效。由於綠色供應鏈與品質管理對於中小企業成長扮演著不可或缺之角色。然而並非所有品管活動與綠色供應鏈實務都可提升企業績效。因此,探討綠色供應鏈、品質管理活動、環境法規與企業環境績效之關係實為相當重要的課題。
為達到上述研究目的,本研究蒐集綠色供應鏈管理、環境法令規範、品質管理活動與環境績效相關之文獻。歸納出綠色供應鏈之評估構面與環境績效衡量指標。依據文獻探討之結果設計問卷後,針對中小型電子電機企業發放與回收問卷,並將資料予以整理與統計分析。
研究結果顯示(1)綠色供應鏈管理與環境績效具正向關係;(2)推動品質管理活動對於實行綠色供應鏈管理無顯著關聯性;(3)企業推動品質管理活動與環境績效具有正向影響性;(4)環境法規對於企業採行綠色供應鏈管理具有正向關係。根據此研究結果,管理者可藉由品質管理活動與綠色供應鏈管理之執行,使其能有效反映於企業之環境績效。企業面臨環境法規與風潮的壓力下,應注重發展綠色供應鏈之環境管理活動與環境品質管理系統之投資,藉由此基礎使企業有能力有效地執行環境策略以提升競爭力。
英文摘要 In the trend of sustainable development strategies, the concept of reusing energy has influenced the whole supply chain. As a result, green supply chain has been developed. Recently, implementations of WEEE and RoHS have caused the electrical and electronic industry of Taiwan to tighten the requirements of environmental regulations. In Taiwan, electrical and electronic industry occupies a major portion in SMEs and they are under the pressure of environmental regulations. Therefore, they have to be equipped with competitive advantages to succeed in fierce competition. In addition, application of quality management is a tool to boost competitiveness, i.e. enhancing process and performance of enterprises. In fact, green supply chain and quality management have positive impact on the growth of SMEs. However, not all quality management and green supply chain affairs influence performance of enterprises positively. Therefore, the relationship among green supply chain, quality management, environmental regulations and environmental performance of enterprises is an imperative issue to be investigated.
In order to meet research objectives mentioned above, this research gathers references about green supply chain management, environmental regulation, quality management activities and environmental performance. Based on the reference, evaluation domains of green supply chain and environmental performance evaluation index are derived. Besides, questionnaires are designed based on the reference as well. Theses questionnaires are then distributed to SMEs of electrical and electronic enterprises and statistical analysis is carried out for the statistics.
Research results have shown that: (1) There is positive relationship between green supply chain management and environmental performance, (2) There is no positive correlation between the implementation of quality management activities and the implementation of green supply chain, (3) There is positive correlations between quality management activities and environmental performance, (4) Environmental regulations influence green supply chain management positively. In accordance with the research results, it can be concluded that the implementation of quality management activities and green supply chain management can enhance the environmental performance of enterprises. Under the pressure to follow the trend of environmental regulations, investment on the development of environmental management activities and environmental quality management system on the green supply chain should be emphasized. As a result, enterprises can carry out environmental strategies to boost competitiveness effectively.
論文目次 摘要 II
致謝 IV
表目錄 VII
圖目錄 IX
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 2
第三節 研究範圍與限制 2
第四節 研究架構與流程 3
第五節 論文架構 5
第二章 文獻探討 6
第一節 綠色供應鏈管理 6
第二節 環境法規探討 10
第三節 品質管理活動 18
第四節 環境績效 21
第三章 研究方法與研究架構 24
第一節 研究架構與研究假設 24
第二節 研究方法 27
第三節 研究變項操作性定義與衡量 28
第四節 問卷設計 29
第五節 資料分析方法 32
第四章 資料分析 36
第一節 樣本結構分佈 36
第二節 各構面之平均數分析 40
第三節 信度與效度分析 44
第四節 因素分析 46
第五節 樣本特性與因素構面之變異數分析 53
第六節 各構面關聯性探討 55
第七節 小結 62
第五章 結論與建議 63
第一節 研究結論 63
第二節 未來研究方向與建議 66



參考文獻 67
附錄一 問卷 72
附錄二 中小企業標準 75


表 目 錄
表2-1 綠色供應鏈管理實務內涵 7
表2-2 綠色供應鏈管理工具與策略 9
表2-3 RoHS指令影響之產品組件 11
表2-4 RoHS指令排除清單 12
表2-5 WEEE 管制的十大產品種類 13
表2-6 EuP指令評估項目與衡量參數 15
表2-7 ISO 14031 環境績效指標分類 22
表3-1 本研究操作型定義 29
表3-2 綠色製造構面之問項 30
表3-3 綠色設計構面之問項 30
表3-4 環境管理構面之問項 31
表3-5 環境法令規範構面問項 31
表3-6 環境績效構面之問項 32
表4-1 樣本結構分佈表 37
表4-2 品質管理活動推動現況 39
表4-3 綠色製造構面之敘述性統計分析 41
表4-4 綠色設計構面之敘述性統計分析 41
表4-5 環境管理構面之敘述性統計分析 42
表4-6 環境法規構面之敘述性統計分析 43
表4-7 環境績效構面之敘述性統計分析 43
表4-8 問卷信度分析表 44
表4-9 驗證性因素分析信度表 44
表4-10 驗證性因素分析效度表 46
表4-11 因素分析之事前檢定 47
表4-12 綠色製造構面因素分析之結果 48
表4-13 綠色製造構面信度分析之結果 48
表4-14 綠色設計構面因素分析之結果 49
表4-15 綠色設計信度分析之結果 49
表4-16 環境管理構面因素分析之結果 50
表4-17 環境管理構面信度分析之結果 50
表4-18 環境法規因素分析之結果 51
表4-19 環境法規信度分析之結果 51
表4-20 環境績效因素分析之結果 52
表4-21 環境績效構面信度分析之結果 52
表4-22 職稱對於綠色供應鏈、環境法規與環境績效之ANOVA表 53
表4-23 企業年數對於綠色供應鏈、環境法規與環境績效之ANOVA表 54
表4-24 測量系統問項分組表 56
表4-25 模式評估指標表 58
表4-26 測量模式評估表 59
表4-27 路徑係數及檢定表 60
表4-28 研究假設驗證結果彙整表 60



圖 目 錄
圖1-1 研究流程圖 4
圖2-1 各種電子電機廢棄物佔垃圾含量 14
圖2-2 RoHS、WEEE 與EuP 三指令關聯圖 13
圖2-3 ISO 9000之PDCA架構 18
圖3-1 研究架構 27
圖3-2 影響關係示意圖 35
圖4-1 模式路徑係數圖 57
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