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系統識別號 U0026-2605201015232200
論文名稱(中文) 在散裝船運海員中、組織支持度、工作滿意度、組織承諾、對工作績效的影響
論文名稱(英文) The Effects of Perceived Organizational Support, Job Satisfaction, and Organizational Commitment on Job Performance in Bulk Shipping
校院名稱 成功大學
系所名稱(中) 國際經營管理研究所碩士在職專班
系所名稱(英) Institute of International Management (IIMBA--Master)(on the job class)
學年度 98
學期 2
出版年 99
研究生(中文) 潘裕慧
研究生(英文) Yu-Huei Pan
學號 RA7931283
學位類別 碩士
語文別 英文
論文頁數 81頁
口試委員 口試委員-楊曉瑩
口試委員-鄭至甫
口試委員-蔡朝祿
口試委員-廖俊雄
指導教授-呂錦山
中文關鍵字 組織支持度  工作滿意度  組織承諾  工作績效  散裝船運 
英文關鍵字 Perceived Organizational Support  Job Satisfaction  Organizational Commitment  Job Performance  Bulk Shipping 
學科別分類
中文摘要 散裝航運是一國際性的產業且市場競爭非常的激烈,航運公司需要全球各地方的人才,海員對船公司而言是一很重要的人力資源。然過去的研究調查海員對組織支持的認知、工作滿意度、組織的承諾、及工作績效之間的關係,卻相當的缺乏。因此,本研究目的是以在散裝船工作的海員為調查對象,探討海員對公司的組織支持的認知、工作滿意度、組織的承諾、及工作績效間的關係。
本研究是以問卷調查的方式,資料收集自133位在台灣散裝航運公司現職工作的海員,經由迴歸分析,結果得出海員對組織支持的認知程度會對工作滿意度,及組織的承諾有正向影響,同時工作滿意度及海員的組織承諾認知對工作績效有正向影響,此研究結果可提供散裝船公司改善海員的工作績效與人力資源管理上之參考。
英文摘要 The bulk shipping industry is an international industry and the market is extremely competitive. Seafarers are an important human resource for shipping companies. However, an empirical investigation of seafarers’ perceptions of organizational support, job satisfaction, organizational commit, job performance, and the relationships between them is lack. Hence, the objective of this study is to examine the relationships between perceived organizational support, job satisfaction, organizational commitment, and job performance from a seafarer’s perspective in the bulk shipping context.
Data collected of this study was based on a questionnaire survey, collected from 133 seafarers those who working in bulk shipping companies in Taiwan. A regression analysis was used to examine the effects of perceived organizational support, job satisfaction and organizational commitment on job performance. Results indicated that that perceived organizational support positively affect job satisfaction and organizational commitment, while job satisfaction and organizational commitment positively affect job performance. The findings implications for increasing seafarer job performance in bulk shipping operations and their contribution to the development of human resource management are discussed.
論文目次 ACKNOWLEDGEMENTS I
ABSTRACT II
TABLE OF CONTENTS IV
LIST OF TABLES VII
LIST OF FIGURES IX
CHAPTER ONE INTRODUCTION 1
1.1 Research Background and Motivation. 1
1.2 Research Objectives of this Study. 4
1.3 Research Organization. 5
CHAPTER TWO LITERATURE REVIEW 7
2.1 Introduction to Bulk Shipping. 7
2.2 Perceived Organizational Support (POS). 14
2.3 Job Satisfaction. 15
2.4 Organizational Commitment. 17
2.5 Job Performance. 18
CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 20
3.1 The Conceptual Model. 20
3.2 Construct Measurement. 27
3.2.1 Perceived Organizational Support. 27
3.2.2 Job Satisfaction. 27
3.2.3 Organizational Commitment. 28
3.2.4 Job Performance. 30
3.3 Data Analysis Methods. 31
3.3.1 Descriptive Statistics Analysis. 31
3.3.2 Factor Analysis and Reliability Test. 31
3.3.3 Simple Linear Regressions Analysis. 32
CHAPTER FOUR RESULTS OF EMPIRICAL ANALYSES 34
4.1 Descriptive Analysis. 34
4.1.1 Data Collection. 34
4.1.2 Characteristics of Respondents. 35
4.1.3 Measurement Results for Relevant Research Variables. 36
4.2 Factor Analysis and Reliability Test. 39
4.2.1 Perceived Organizational Support. 40
4.2.2 Job Satisfaction. 42
4.2.3 Organizational Commitment. 44
4.2.4 Job Performance. 46
4.3 Regression Analysis. 48
4.3.1 Relationship between POS and Job Satisfaction. 48
4.3.2 Relationship between POS and Organizational Commitments. 49
4.3.3 Relationship between POS and Job Performance. 52
4.3.4 Relationship between Job Satisfaction and Job Performance. 53
4.3.5 Relationship between Organizational Commitments and Job Performance. 54
CHAPTER FIVE CONCLUSIONS AND IMPLICATIONS 57
5.1 Conclusions. 57
5.2 Managerial Implications. 60
5.3 Research Limitations and Suggestions for Future Research. 62
REFERENCES 64
APPENDIX SURVEY QUESTIONNAIRE 69
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