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系統識別號 U0026-2505201212553700
論文名稱(中文) 整合知識脈絡與多專業責任之專案管理工具
論文名稱(英文) The Project Management Tools for Integrating Knowledge Context and Multidisciplinary Responsibility
校院名稱 成功大學
系所名稱(中) 工業設計學系碩博士班
系所名稱(英) Department of Industrial Design
學年度 100
學期 2
出版年 101
研究生(中文) 黃成永
研究生(英文) Cheng-Yong Huang
學號 P38911018
學位類別 博士
語文別 英文
論文頁數 96頁
口試委員 指導教授-陸定邦
指導教授-馬家湘
口試委員-賴新喜
召集委員-陳連福
口試委員-吳志富
口試委員-林彥呈
中文關鍵字 知識脈絡  專案管理工具  多團隊責任  新產品開發 
英文關鍵字 Knowledge Context  Project management tools  Multidisciplinary responsibility  New product development 
學科別分類
中文摘要 現今企業內研發專案幾乎都是由多專業團隊所執行,專案成員通常由設計師、工程師與市場行銷人員所組成,ㄧ般而言,每個專業的責任並沒有清楚地被區分出來,因此典型的問題在於會發生未預期的錯誤與時間的浪費,通常是由於團隊成員相互間無法控制的衝突與不良的溝通所導致的,因此團隊成員間重新分配工作與有效率的溝通機制非常重要。
新產品開發專案的外在資料會因為市場競爭而更新與改變,如何在專案過程應映這種變化變成是很重要的議題,經由知識創造、統一塑模語言與Building block的概念能夠解決記錄專案知識創造的過程、紀錄不同專案節點間的知識脈絡流動與簡化龐大知識脈絡視覺複雜度的問題。
新產品開發專案通常是由多專業成員共同負責與執行,因此會有跨專業的管理問題存在,經由調查知識創造、統一塑模語言與iNPD相關資料,本論文提出整合知識脈絡與多專業責任之專案管理的三個維度管理工具,以液晶電視多專業研發專案為例來説明本工具在不同象限的視覺化呈現,本工具能夠詳實紀錄專案執行知識脈絡並重新安排專案流程縮短執行時間,並提供視覺化的責任領域知識脈絡圖做參考當專案執行人員面對外在資料改變能快速因應。
英文摘要 Research and development (R&D) projects within enterprises are now always executed by a multidisciplinary team. Its members are normally composed of designers, engineers and market researchers. In general, the responsibilities each discipline has to take are not clearly specified. Thus, typical problems of unexpected mistakes and time wasting in executing the works are raised because of the uncontrollable conflicts and miscommunication within a team. Importantly enough, re-allocation of the works and efficient inter-communication mechanism among teammates become the key issues of this research.
The data for new product research and development typically undergoes changes, due to market competition and responding to such changes has become a critical issue. The creation of Unified Modeling Language and the concept of building blocks (BBs) can help record the process of project knowledge creation and the context of knowledge flows occurring at different times. It can also simplify the visual complexity of massive knowledge.
New product development projects are often collectively executed by multidisciplinary members, and inherently the issue of cross-discipline management will arise. With investigations into the information related to knowledge creation, Unified Modeling Language and iNPD, this thesis proposes a three dimensional project management tools for integrating knowledge context and multidisciplinary responsibility, using an LCD TV multidisciplinary R&D project as an example to explain the visual presentation of the said tool in different quadrants. This tool may authentically record the knowledge context and re-arrange the project flow to reduce the execution duration, while offering a visualized knowledge context chart of the responsibility domain as reference for the project team to adapt promptly upon changes of external data.
論文目次 中 文 摘 要 i
Abstract ii
致 謝 iii
Content iv
List of Tables vii
List of Figures viii
1. INTRODUCTION 1
1.1 Research Background 1
1.2 Motivations 4
1.3 Research Objectives 5
1.4 Organization of the thesis 6
2. THEORETICAL BACKGROUND 9
2.1 PERT/CPM 11
2.2 Knowledge Creation 13
2.3 Unified Modeling Language 19
2.4 Building Block 21
2.5 iNPD 26
3. RESPONSIBILITY DIVISION MODEL FOR MULTIDISCIPLINARY PROJECT MANAGEMENT 29
3.1 Introduction 29
3.2 Theories 31
3.2.1 R&D Criteria 31
3.2.2 Responsibility Division 32
3.2.3 Workforce Division 35
3.2.4 Schedule Division 37
3.3 Case Study 40
3.3.1 Original Project Schedule Management 40
3.3.2 The transformation from the original model to the new model 42
3.3.3 Implanting the study cases into the responsibility Model 43
3.3.3.1 R&D criteria for each discipline 43
3.3.3.2 The results of a responsibility division 45
3.3.3.3 Workforce & schedule division 47
3.4 Chapter Discussion 52
3.5 Summary 54
4. iPERT FOR RECORDING THE CONTEXT OF R&D PROJECT KNOWLEDGE 55
4.1 Introduction 55
4.2 Case Study 58
4.2.1 Application 58
4.2.2 Amelioration 59
4.3 Chapter Discussion 67
4.4 Summary 70
5. THE PROJECT MANAGEMENT TOOLS FOR INTEGRATING KNOWLEDGE CONTEXT AND MULTIDISCIPLINARY RESPONSIBILITY 72
5.1 Mapping tools 72
5.2 Case Study 76
5.3 Chapter Discussion 80
5.4 Summary 82
6. CONCLUSIONS AND SUGGESTIONS 83
6.1 Overview of conclusions 83
6.2 Suggestions for future research 87
REFERENCES 90
LIST OF PUBLICATIONS 96
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