進階搜尋


   電子論文尚未授權公開,紙本請查館藏目錄
(※如查詢不到或館藏狀況顯示「閉架不公開」,表示該本論文不在書庫,無法取用。)
系統識別號 U0026-2401201411315600
論文名稱(中文) 人格特質對於護理人員之工作與家庭衝突及其工作績效之影響
論文名稱(英文) The Impact of Personality on Work-Family Conflict and Job Performance for Nurses
校院名稱 成功大學
系所名稱(中) 工業與資訊管理學系
系所名稱(英) Department of Industrial and Information Management
學年度 102
學期 1
出版年 103
研究生(中文) 賴星羽
研究生(英文) Hsing-Yu Lai
學號 R36001110
學位類別 碩士
語文別 中文
論文頁數 103頁
口試委員 指導教授-鄭詩瑜
口試委員-黃宇翔
口試委員-呂執中
中文關鍵字 護理人員  人格特質  工作與家庭衝突  工作壓力  工作績效 
英文關鍵字 Nurses  Personality  Work and Family Conflict  Job Stress  Job Performance 
學科別分類
中文摘要 護理人力資源的相關議題為國內目前的焦點,由於在醫療保健中,護理人員為醫
療機構的主要人力,是照護病人的第一線,他們與病患的接觸和互動相當頻繁,然而根據中華民國護理師護士公會2012 年調查顯示,護理人員的執業率只有57.68%,許多護理人員持有護理執照卻不願意從事護理工作或從事護理工作卻無法長期久待,其原因在於護理工作超時、過勞、工作壓力大等,且護理的工作性質也讓工作與家庭兩者之間無法達到平衡,使得護理人員的日常生活受到影響,這樣的情況讓護理人力的流動率相當高,尤其近年來,護理人員的離職率不斷在攀升,造成嚴重的護士荒,進而影響到護理品質。
工作壓力及工作家庭衝突為護理人員離職的主要因素,然而在護理執業環境差之
情況下,仍舊有護理人員願意繼續留任其工作崗位,除了對護理工作抱有熱忱之外,本研究欲探討人格特質的因素是否為護理人員能勝任護理工作的原因。綜觀目前國內學者對於護理人員之研究多探討工作滿意度、工作壓力、工作績效、離職傾向等,甚少有人格特質及工作與家庭衝突影響性之探討,因此本研究提出以人格特質、工作與家庭衝突、工作壓力及工作績效四大因素來分析及探討。
本研究以紙本問卷的方式,針對台中地區公、私立醫院之護理人員進行資料收集,
共發放240 份問卷,回收135 份有效問卷,有效回收率為56.25%。並以迴歸分析進行資料分析,研究結果發現(1)人格特質會對工作家庭衝突有顯著的影響;(2)人格特質會對工作績效有顯著的影響;(3)工作家庭衝突會對工作壓力有顯著之正向影響;(4)工作壓力會對工作績效有顯著之負向影響;(5)工作家庭衝突會負向地影響工作績效;(6)工作家庭衝突會透過工作壓力的中介效果影響工作績效。本研究結果建議醫院之管理者或人力資源等能夠瞭解員工特質以作為員工甄選之考量並且了解護理人員之感受以改善工作執業環境,進而降低護理人員之工作家庭衝突及工作壓力,以提升工作績效。
英文摘要 The issue of human resources in regard to nursing staff is our current domestic topic because nurses are the main manpower in medical institutions of healthcare. Nursing staff take care of patients at the front line and make contact with them frequently. However, according to a survey of Taiwan Union of Nurses Association in 2012, it was shown that employment rate of nursing staff was only 57.68%. Many nurses had nursing licenses but unwilling to work or continue working in hospitals because they always worked overtime and felt a lot of stress. The nature of nursing work also causes work-family conflicts influencing the daily life of nurses. As a result, the turnover rate for nursing staff is very high. Especially within recent years, many nurses leaving their jobs has resulted in serious
nursing shortage and influenced the quality of health care in hospitals.
Job stress and work-family conflict are the main reasons that nurses quitted their jobs. However, there are nurses still willing to keep working in hospitals. In addition to having passion for nursing work, this study aimed to explore whether personality was the reason or not for handling. Current researches into nurses always explored job satisfaction, job stress, job performance and turnover intention. Quite a few studies took personality or
work-family conflict into consideration. Therefore, this study aimed to focus on investigating the relationships among personality, work-family conflict, job stress, and job
performance.
Data in this study were collected with self-developed questionnaires. Two hundred forty questionnaires were sent to the nurses who work in the public or private hospital of Taichung. Total amount of effective returns was 135 with a response rate of 56.25%. Regression analysis was employed to analyze the data. Result of this study showed that: (1)
Personality has a significant impact on work-family conflict; (2) Personality has a significant impact on job performance; (3) Work-family conflict has a significant positive effect on job stress; (4) Job stress has a significant negative effect on job performance; (5)
Work-family conflict negatively affects job performance; (6) Job stress has a mediating effect on the relationship between work-family conflict and job performance. Based on the results, this study suggested that people with curtain personality do fit in nursing work, so managers in hospital are able to select right nurses based on personality. Additionally, improving clinical environment can potentially reduce nurses’ perceived work-family conflict and job stress, and in turns increasing job performance.
論文目次 第一章 緒論 ................................................1
第一節 研究背景與動機........................................1
第二節 研究目的 .............................................3
第三節 研究限制 .............................................3
第四節 研究流程及論文架構.....................................4
1.4.1 研究流程 .............................................4
1.4.2 論文架構 .............................................4
第二章 文獻探討 .............................................6
第一節 醫院護理人員之工作內涵 ................................6
2.1.1 護理人員定義 .........................................6
2.1.2 醫院護理人員工作性質 ..................................6
2.1.3 國內醫院護理人員概況 ..................................8
第二節 人格特質 .............................................9
2.2.1 人格特質的定義 .......................................9
2.2.2 個人與工作契合相關理論 ...............................10
2.2.3 五大人格特質 ........................................13
第三節 工作與家庭衝突 ......................................15
2.3.1 工作與家庭衝突的定義 .................................15
2.3.2 工作與家庭衝突的類型 .................................16
2.3.3 工作與家庭衝突的來源 .................................17
2.3.4 工作與家庭衝突的影響 .................................18
第四節 工作壓力 ............................................19
2.4.1 工作壓力的定義 ......................................19
2.4.2 工作壓力的來源 ......................................21
2.4.3 護理人員工作壓力來源 .................................22
2.4.4 工作壓力的影響 ......................................23
第五節 工作績效 ............................................24
2.5.1 工作績效的定義 ......................................25
2.5.2 影響工作績效的因素 ...................................26
2.5.3 工作績效的衡量指標 ...................................26
2.5.4 護理人員的工作表現量表 ...............................27
第六節 各變數之間的關係 .....................................28
第七節 文獻小結 ............................................29
第三章 研究方法 ............................................30
第一節 研究架構與研究假設 ...................................30
3.1.1 研究架構 ............................................30
3.1.2 研究假設 ............................................31
第二節 問卷設計 ............................................35
3.2.1 問卷設計流程 ........................................35
3.2.2 研究變項定義 ........................................36
3.2.3 問卷設計與衡量問項 ...................................36
第三節 研究對象與資料收集 ...................................44
3.3.1 研究對象 ............................................44
3.3.2 資料收集方法 ........................................44
第四節 問卷前測 ............................................45
第五節 資料分析 ............................................49
第四章 實證分析結果 ........................................52
第一節 樣本結構分析 ........................................52
4.1.1 回收樣本基本資料描述 .................................52
4.1.2 研究變項初步分析 .....................................55
4.1.3 研究變項偏態與峰度分析 ...............................56
第二節 信效度分析 ..........................................59
4.2.1 信度分析 ............................................59
4.2.2 效度分析 ............................................63
第三節 T檢定及單因子變異數分析 ..............................69
第四節 相關分析 ............................................69
第五節 迴歸分析 ............................................70
第五章 結論與建議 ..........................................77
第一節 研究結果 ............................................77
第二節 實務貢獻與意涵 ......................................80
第三節 未來研究方向 ........................................82
參考文獻 ..................................................84
附錄一 同意人體研究證明書 ...................................93
附錄二 前測問卷-護理人員問卷.................................94
附錄三 正式問卷-護理人員問卷.................................98
附錄四 正式問卷-護理長問卷..................................102
參考文獻 中文文獻
中華民國護理師護士公會全國聯合會. (2012), from
http://www.nurse.org.tw/DataSearch/Manpower.aspx
王郁雯. (2007). 護理人員之人格特質、工作價值觀、工作壓力與工作滿意的關聯研究.
國立成功大學工業與資訊管理學系碩士在職專班碩士論文.
台灣護理教育評鑑委員會. (2012). 本會緣起, from
http://www.heeact.edu.tw/ct.asp?xItem=1086&CtNode=355&mp=5
全國法規資料庫. (2011). 護理人員法, from
http://law.moj.gov.tw/LawClass/LawAll.aspx?PCode=L0020166
朱稚清. (2012). 工作量大 5 成5 護理人員想轉業 大紀元電子日報, from
http://www.epochtw.com/12/11/27/207105.htm
江禹嬋. (2010). 護理員壓力大 7 成影響作息 大紀元電子日報, from
http://www.epochtw.com/10/5/12/138500.htm
池進通, 李鴻文, & 陳芬儀. (2008). 五大人格特質與工作績效關係之研究. 經營管理
論叢, 4, 1-9.
行政院勞工委員會. (2012), from
http://163.29.140.81/careerguide/ind/ind_detail.asp?section_id=2&id_no=20231
吳政修. (2013). 超時、沒加班費...6 醫院違勞基法 聯合報, from
http://udn.com/NEWS/LIFE/LIF6/8352315.shtml
林秋芬, 黃仲毅, 高靖秋, & 盧美秀. (2013). 台灣護理人力短缺與留任措施. 護理雜
誌, 60(3), 88-93.
林疏雲. (2011). 工作環境差 台灣鬧護士荒, from
http://www.formosamedia.com.tw/weekly/post_2470.html
林鈺雯. (2012). 調查:7 成護理人員自認壓力大 Career 職場新聞, from
http://media.career.com.tw/epaper/enews/center_news.asp?no3=41551
邱皓政. (2010). 量化研究與統計分析(五版). 台北: 五南圖書出版股份有限公司.
姚裕錡. (2006). 人格特質、工作態度與工作績效關聯性之研究─以台中地區文理補習
班員工為例. 朝陽科技大學工業工程與管理系碩士班碩士論文.
胡政源. (2009). 企業研究方法: 質化與量化技術與應用: 鼎茂圖書.
張志誠. (2010). 護理人員工作條件差 導致離職率高 Career 職場新聞, from
http://media.career.com.tw/epaper/enews/center_news.asp?no3=41539
張春興. (1991). 現代心理學: 東華書局.
張哲嘉. (2012). 人格特質、工作壓力、工作─家庭衝突對工作績效影響之研究-以空
軍新竹、嘉義基地修護人員為例. 南華大學企業管理系管理科學碩博士班碩士
85
論文.
陳惠美. (2002). 資訊/電子業駐外行銷人員人格特質和工作績效之關係研究. 大同大
學事業經營研究所碩士在職專班碩士論文.
陸洛. (1997). 工作壓力之歷程:理論與研究的對話. 中華心理衛生學刊, 10, 19-51.
彭台光, 高月慈, & 林鉦棽. (2006). 管理研究中的共同方法變異:問題本質、影響、
測試和補救. 管理學報, 23(1), 77-98.
曾慧萍, & 鄭雅文. (2002). 「負荷-控制-支持」與「付出-回饋失衡」工作壓力模
型中文版量表之信效度檢驗:以電子產業員工為研究對象. 台灣衛誌 21.
黃建中. (2007). 醫事放射師其人格特質、工作壓力、組織承諾與離職傾向關聯性之探
討. 南台科技大學高階主管企管碩士班碩士論文.
趙婉青, 袁千邑, 王美華, & 謝碧晴. (2008). 護理工作環境之現況調查---以台北縣區
域教學醫院護理人員為例. 亞東學報-醫護專刊, 第28 期, 105~116.
盧美秀. (2010). 護理人員工作現況調查. 全聯護訊, 76, 2-3.
盧美秀, 楊麗珠, 陳玉枝, & 黃璉華. (2013). 日本醫療支付制度與護理照護實務參訪
報告 中華民國護理師護士公會全國聯合會, from
http://www.nurse.org.tw/defaultNewsView.aspx?newsID=3042&timeStamp=13883
38635643
英文文獻
Allen, T. D., Herst, D. E. L., Bruck, C. S., & Sutton, M. (2000). Consequences associated
with work-to-family conflict: A review and agenda for future research. Journal of
Occupational Health Psychology, 5, 278-308.
Allport, G. W. (1961). Pattern and Growth in Personality: Holt, Rinehart and Winston.
Anderson, S. E., Coffey, B. S., & Byerly, R. T. (2002). Formal Organizational Initiatives
and Informal Workplace Practices: Links to Work-Family Conflict and Job-Related
Outcomes. Journal of Management, 28(6), 787-810.
Angler, B. (2009). Personality Theories (8th ed.). Belmont, CA: Wadsworth, Cenage
Learning.
Armstrong, G. S., & Griffin, M. L. (2004). Does the job matter? Comparing
correlates of stress among treatment and correctional staff in prisons.
Journal of Criminal Justice, 32(6), 577-592.
Arvey, R. D., & Murphy, K. R. (1998). Performance evaluation in work settings.
Annual Review of Psychology, 49, 141-168.
Atkinson, J. M. (1988). Coping with Stress at Work: Thorsons.
Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in
social psychological research: Conceptual, strategic, and statistical considerations.
Journal of Personality and Social Psychology, 51(6), 1173-1182.
Barrick, M. R., & Mount, M. K. (1991). The Big Five Personality Dimensions and Job Performance: A Meta-Analysis. Personnel Psychology, 44(1), 1-26.
Bartlett, D. (1998). Stress, Perspectives and Processes Buckingham.
Beauregard, T. A., & Henry, L. C. (2009). Making the link between work-life balance practices and organizational performance. Human Resource Management Review, 19, 9-22.
Beehr, T. A., & Newman, J. E. (1978). Job Stress, Employee Health, and Organizational Effectiveness: A Facet Analysis, Model, and Literature Review. Personnel Psychology, 31, 665-699.
Beer, M. (1996). Leadership, employee needs and motivation: Columbus, Bureau of Business Research, Ohio State University.
Bianchi, E. R. F. (2004). Stress and coping among cardiovascular nurses: a survey in Brazil. Issues in Mental Health Nursing (ISSUES MENT HEALTH NURS), 25(7), 737-745.
Blumberg, M., & Pringle, C. D. (1982). The Missing Opportunity in Organizational Research: Some Implications for a Theory of Work Performance. Academy of Management Review, 7, 560-569.
Borman, W. C., & Motowidlo, S. J. (1997). Task Performance and Contextual Performance: The Meaning for Personnel Selection Research. Human Performance, 10(2), 99-109.
Boshoff, C., & Arnolds, C. (1995). Some antecedents of employee commitment and their influence on job performance. South African Journal of Business Management, 26(4), 125-135.
Brook, A. (1973). Mental stress at work: Practitioner.
Bruck, C. S., & Allen, T. D. (2003). The relationship between big five personality traits, negative affectivity, type A behavior, and work–family conflict. Journal of Vocational Behavior, 63(3), 457-472.
Butterworth, T., Jerome Carson, Jeacock, J., White, E., & Clements, A. (1999). Stress, coping, burnout and job satisfaction in British nurses: findings from the Clinical Supervision Evaluation Project. Stress Medicine, 15(1), 27-33.
Byars, L. L., & Rue, L. W. (2004). Human Resource Management McGraw-Hill/Irwin.
Campbell, J. P. (1983). Some possible implications of "modeling" for the conceptualization of measurement: Hillsdale, NJ:Lawrence Erlbaum Associates, Inc.
Campbell, J. P., McHenry, J. J., & Wise, L. L. (1990). Modeling job performance in a population of jobs. Personnel Psychology, 43(2), 313-575.
Carlson, D. S., Kacmar, K. M., & Williams, L. J. (2000). Construction and Initial Validation of a Multidimensional Measure of Work–Family Conflict. Journal of Vocational Behavior, 56(2), 249-276.
Cattell, R. B. (1957). Personality and motivation structure and measurement. Yonkers-on-Hudson, NY: World Book.: World Book Co.,.
Chakravarthy, B. S. (1986). Measuring Strategic Performance. Strategic Management Journal, 7(3), 437-458.
Chao, C.-M., & Cheng, B.-W. (2009). Relationship among Personality Traits, Leadership Behavior, and Job Stress in Nurses in Yunlin, Taiwan. China-USA Business Review, 8(4), 51-57.
Choi, H. J., & Kim, Y. T. (2012). Work-family conflict, work-family facilitation, and job outcomes in the Korean hotel industry. International Journal of Contemporary Hospitality Management, 24(7), 1011-1028.
Clancy, J., & McVicar, A. (2002). Physiology and Anatomy, 2Ed: A Homeostatic Approach Arnold,London.
Clark, L. A., & Watson, D. (1991). General affective dispositions in physical and psychological health. New York: Pergamon.
Clegg, A. (2001). Occupational stress in nursing: a review of the literature. Journal of Nursing Management, 9, 101-106.
Cohen, S. (1980). Aftereffects of stress on human performance and social behavior: A review of research and theory. Psychological Bulletin,, 88, 82-108.
Cooper, C. L., & Marshall, J. (1976). Occupational sources of stress: a review of the literature relating to coronary heart disease and mental ill health. Journal of Occupational Psychology, 49(1), 11-28.
Costa, P. T., & McCrae, R. R. (1986). Personality stability and its implications for clinical psychology. Clinical Psychology Review, 6(5), 407-423.
Costa, P. T., & McCrae, R. R. (1992). Revised NEO Personality Inventory (NEO PI-R) and NEO Five-Factor Inventory (NEO FFI): Professional Manual: Psychological Assesment Resources.
Cox, T., & Griffiths, A. (1996). Work-related stress in nursing:Controlling the risk to health
Deary, I. J., & Blenkin, H. (1996). Models of job-related stress and personal achievement among consultant doctors British Journal of Psychology, 87(1), 3-27.
Eby, L. T., Casper, W. J., Lockwood, A., Bordeaux, C., & Brinley, A. (2005). Work and family research in IO/OB: Content analysis and review of the literature(1980–2002). Journal of Vocational Behavior, 66(1), 124-197.
Edwards, J. R. (1991). Person-job fit: A conceptual integration, literature review, and methodological critique. International review of industrial and organisational psychology, 6, 283-357.
Edwards, J. A., Guppy, A., & Cockerton, T. (2007). A longitudinal study exploring the relationships between occupational stressors, non-work stressors, and work performance. Work & Stress, 21(2), 99-116.
Edwards, J. R., & Rothbard, N. P. (2000). Mechanisms linking work and family: Clarifying the relationship between work and family constructs. Academy of Management Review, 25, 178–199.
Erickson, R. J., Nichols, L., & Ritter, C. (2000). Family influences on absenteeism: Testing
an expanded process model Journal of Vocational Behavior, 57, 246-272.
Frone, M. R. (2003). Work-family balance. Handbook of occupational health psychology, 143-162.
Frone, M. R., Russell, M., & Cooper, M. L. (1992). Antecedents and Outcomes of Work-Family Conflict:Testing a Model of the Work-Family Interface. Journal of Applied Psychology, 77, 65-78.
Goldberg, L. R. (1992). The development of markers of the Big-Five factor structure. Psychological Assessment, 4, 26-42.
Goldberg, L. R. (1993). The structure of phenotypic personality traits. American Psychologist, 48(1), 26-34.
Grandey, A. A., Cordeiro, B. L., & Crouter, A. C. (2005). A longitudinal and multi-source test of the work-family conflict and job satisfaction relationship. Journal of Occupational and Organizational Psychology, 78, 305-323.
Gray-Toft, P., & Anderson, J. G. (1981). The Nursing Stress Scale: Development of an Instrument. Journal of Behavioral Assessment, 3(1), 11-23.
Greenhaus, J. H., & Beutell, N. J. (1985). Sources of Conflict Between Work and Family Roles. Academy of Management Review, 10, 76-88.
Greenhaus, J. H., & Parasuraman, S. (1999). Research on work, family, and gender: Current status and future directions: Handbook of gender and work.
Gutek, B. A., Searle, S., & Klepa, L. (1991). Rational versus gender role expectations for work-family conflict. Journal of Applied Psychology, 76, 560-568.
Hair, J. F., Black, W. C., Babin, B., & Anderson, R. E. (2010). Multivariate data analysis: Prentice Hall.
Hinkle, L. E. (1974). The Concept of "Stress" in the Biological and Social Sciences. The International Journal of Psychiatry in Medicine, 5, 335 - 357.
Hogan, R., Hogan, J., & Roberts, B. W. (1996). Personality measurement and employment decisions: Questions and answers. American Psychologist, 51, 469-477.
Holland, J. L. (1997). Making Vocational Choices: A Theory of Vocational Personalities and Work Environments (3th ed.): Psychological Assessment Resources, Inc.
Hough, L. M., Eaton, N. K., Dunnette, M. D., Kamp, J. D., & McCloy, R. A. (1990). Criterion-related validities of personality constructs and the effect of response distortion on those validities. Journal of Applied Psychology, 75, 581-595.
ICN. (2007). Postivie practice environments:Quality workplaces = quality patient care.,
publications, from http://www.icn.ch/publications/2007-positive-practice-environments-quality-workplaces-quality-patient-care/
Ivancevich, J. M., Matteson, M. T., & Preston, C. (1982). Occupational stress, Type A behavior, and physical well being. Academy of Management Journal, 25(2), 373-391.
Jamal, M. (1990). Relationship of Job Stress and Type-A Behavior to Employees' Job Satisfaction, Organizational Commitment, Psychosomatic Health Problems, and Turnover Motivation. Human Relations, 43(8), 727-738.
James, L. R., & Mazerolle, M. D. (2002). Personality in work organizations. (Vol. 264): SAGE Publications, Inc.
Kahn, R. L., Wolfe, D. M., Quinn, R. P., Snoek, J. D., & Rosenthal, R. A. (1964). Organizational Stress: Studies in Role Conflict and Ambiguity. New York.
Kahya, E. (2007). The effects of job characteristics and working conditions on job performance. International Journal of Industrial Ergonomics, 37(6), 515-523.
Kane, V. E. (1976). Process Capability Indices. Journal of Quality Technology, 18, 41-52.
Karatepe, O. M., & Kilic, H. (2007). Relationships of supervisor support and conflicts in the work–family interface with the selected job outcomes of frontline employees. Tourism Management, 28(1), 238-252.
Kinnunen, U., Vermulst, A., Gerris, J., & Mäkikangas, A. (2003). Work-family conflict and its relations to well-being: the role of personality as a moderating factor. Personality and Individual Differences, 35(7), 1669-1683.
Kline, R. B. (1998). Principles and practice of structural equation modeling. New York: The Guilford Press.
Konstantinos, N., & Christina, O. (2008). Factors influencing stress and job satisfaction of nurses working in psychiatric units: a research review. Health Science Journal, 2(4), 183-195.
Koolaee, A. K., & Sheykhi, G. (2011). P02-434 - Association between Personality Traits and Work-Family Conflict Among Iranian Teachers. European Psychiatry, 26, 1030.
Korman, A. K. (1977). Organizational behavior: Prentice-Hall.
Locke, E. A., & Latham, G. P. (1990). A Theory of Goal Setting and Task Performance Prentice Hall.
Malekiha, M., Abedi, M. R., & Baghban, I. (2012). Work-Family Conflict and Personality. Institute of Interdisciplinary Business Research, 3, 144-152.
Matteson, M. T., & Ivancevich, J. M. (1987). Controlling work stress: Effective human resource and management strategies. San Francisco: Jossey-Bass.
McCloy, R. A., Campbell, J. P., & Cudeck, R. (1994). A confirmatory test of a model of performance determinants. Journal of Applied Psychology, 493–505.
McConnell, C. R. (2003). The manger's approach to employee performance problems. Health Care Manager, 22(1), 63-69.
McCrae, R. R., & John, O. P. (1992). An Introduction to the Five-Factor Model and Its Applications. Journal of Personality, 60, 175–215.
McVicar, A. (2003). Workplace stress in nursing a literature review. Journal of Advanced Nursing, 44(6), 633-642.
Michel, J. S., Mitchelson, J. K., Kotrba, L. M., LeBreton, J. M., & Baltes, B. B. (2009). A comparative test of work-family conflict models and critical examination of work-family linkages. Journal of Vocational Behavior, 74(2), 199-218.
Michela, J. S., & Clark, M. A. (2009). Has it been affect all along? A test of work-to-family and family-to-work models of conflict, enrichment, and satisfaction. Personality and Individual Differences, 47, 163-168.
Motowidlo, S. J., & Borman, W. C. (1993). Expanding the criterion domain to include elements of contextual performance: In N. Schmitt, & W. Borman (Eds.), Personnel selection in organizations (pp. 71–98). New York, NY: Jossey-Bass.
Motowidlo, S. J., Packard, J. S., & Manning, M. R. (1986). Occupational stress: Its causes and consequences for job performance. Journal of Applied Psychology, 71(4), 618-629.
Mrayyan, M. T., & Al-Faouri, I. (2008). Career Commitment and Job Performance of Jordanian Nurses. Nursing Forum, 43(1), 24-37.
Muchinsky, P. M. (2003). Psychology Applied to Work :An Introduction to Industrial and Organizational Psychology (7th ed.): Wadsworth Publishing.
Muchinsky, P. M., & Monahan, C. J. (1987). What is person-environment congruence? Supplementary versus complementary models of fit. Journal of Vocational Behaviour, 31, 268-277.
Naithani, P. (2010). Overview of work-life balance discourse and its relevance in current economic scenario. Asian Social Science, 6, 148-155.
Nasurdin, A. M., Ramayah, T., & Kumaresan, S. (2004). Organizational and personality effects on managers' job stress: Is it different for Malaysian men and women? Gadjah Mada International Journal of Business, 6, 251-274.
Netemeyer, R. G., Boles, J. S., & McMurrian, R. (1996). Development and Validation of Work-Family Conflict and Family-Work Conflict Scales. Journal of Applied Psychology, 81, 400-410.
Netemeyer, R. G., Brashear-Alejandro, T., & Boles, J. S. (2004). A Cross-National Model of Job-Related Outcomes of Work Role and Family Role Variables: A Retail Sales Context. Journal of the Academy of Marketing Science, 32(1), 49-60.
Noor, N. M. (2004). Work-Family Conflict, Work- and Family-Role Salience, and Women's Well-Being. The Journal of Social Psychology, 144(4), 389-405.
Norman, W. T. (1963). Toward an adequate taxonomy of personality attributes: Replicated factor structure in peer nomination personality ratings. . Journal of Abnormal Psychology, 66(6), 574-583.
Onwuegbuzie, A. J., & Leech, N. L. (2005). Taking the “Q” out of research: Teaching research methodology courses without the divide between quantitative and qualitative paradigms. Quality & Quantity, 39(3), 267-296.
Parasuraman, S., & Alutto, J. A. (1981). An Examination of the Organizational Antecedents of Stressors at Work. Academy of Management Journal, 24(1), 48-67.
Parasuraman, S., & Greenhaus, J. H. (1999). Integrating Work and Family: Challenges and Choices for a Changing World: Westport.
Parker, D. F., & DeCotiis, T. A. (1983). Organizational determinants of job stress. Organizational Behavior and Human Performance, 32(2), 160-177.
Petterson, I. L., Arnetz, B. B., Arnetz, J. E., & Hörte, L. G. (1995). Work environment, skills utilization and health of Swedish nurses - results from a national questionnaire study. Psychotherapy and Psychosomatics, 64, 20-31.
Pitt-Catsouphes, M., Kossek, E. E., & Sweet, S. (2005). The Work and Family Handbook: Multi-Disciplinary Perspectives and Approaches: Lawrence Erlbaum Associates.
Robbins, S. P. (1996). Organizational Behavior: New Jersey: Prentice Hall International.
Robbins, S. P., & Judge, T. A. (2008). Organizational Behavior (12th ed.): Pearson Education.
Rothmann, S. (2003). The Big Five Personality Dimensions and Job Performance. SA Journal of Industrial Psychology, 29(1), 68-74.
Saetang, J., Sulumnad, K., Thampitak, P., & Sungkaew, T. (2010). Factors Affecting Perceived Job Performance among Staff: A Case Study of Ban Karuna Juvenile Vocational Training Centre for Boys The Journal of Behavioral Science 5(1), 33-45.
Schermerhorn, J. R., Hunt, J. G., Osborn, R. N., & Hartley, R. F. (1998). Managing Organizational Behavior: John Wiley & Sons Inc.
Schuler, R. S. (1980). Definition and conceptualization of stress in organizations. Organizational Behavior and Human Performance, 25(2), 184-215.
Schwirian, P. M. (1978). Evaluating the performance of nurses: A multidimensional approach. Nursing Research, 27, 347–351.
Selye, H. (1956). The Stress of Life. New York:McGraw-Hill.
Simmons, B. L., & Nelson, D. L. (2007). Eustress at Work: Extending the Holistic Stress Model. Positive Organizational Behavior. SAGE Publications Ltd. London: SAGE Publications Ltd.
Spokane, A. R., Luchetta, E. J., & Richwine, M. H. (2002). Holland's Theory of Personalities in Work Environments (4th ed.). San Francisco: Jossey-Bass.
Small, S. A., & Riley, D. (1990). Toward a multidimensional assessment of work spillover into family. Journal of Marriage and Family, 52(1), 51-61.
Staw, B. M. (1984). Organizational behavior: A review and reformulation of the field's outcome variables. Annual Review of Psychology, 35, 627–666.
Taylor, F. W. (1911). The principles of scientific management. New York : Harper.
Tubre, T. C., & Collins, J. M. (2000). Jackson and Schuler (1985) Revisited: A Meta-Analysis of the Relationships Between Role Ambiguity, Role Conflict, and Job Performance. Journal of Management, 26(1), 155-169.
Tupes, E. C., & Christal, R. E. (1961). Recurrent personality factors based on trait ratings: Lackland Air Force Base, Tex. : Personnel Laboratory, Aeronautical Systems Division, Air Force Systems Command, United States Air Force.
Tyson, P. D., & Pongruengphant, R. (2004). Five-year follow-up study of stress among nurses in public and private hospitals in Thailand. International Journal of Nursing Studies, 41(3), 247-254.
Tzeng, H. M. (2002). The influence of nurses' working motivation and job satisfaction on intention to quit: an empirical investigation in Taiwan. [Article]. International Journal of Nursing Studies, 39(8), 867-878.
Valcour, P. M., & Batt, R. (2003). Work-life integration:Challenges and organizational responses. In P. Moen (Ed.), It’s about time: Couples and careers (pp. 310-331).
Vijay, M., & Vazirani, N. (2012). A Comparative Study on Stress Among Nurses in Private and Public Hospitals in Mumbai. BVIMR Management Edge, 5, 46-52.
Viswesvaran, C., & Ones, D. S. (2000). Perspectives on models of job performance. International Journal of Selection and Assessment, 8(4), 216-226.
Voydanoff, P. (2004). The Effects of Work Demands and Resources on Work-to-Family Conflict and Facilitation. Journal of Marriage and Family, 66, 398-412.
Wayne, J. H., Musisca, N., & Fleeson, W. (2004). Considering the role of personality in the work–family experience: Relationships of the big five to work–family conflict and facilitation. Journal of Vocational Behavior, 64(1), 108-130.
Werbel, J. D., Gilliland, S. W., & Ferris, G. R. (1999). Person-environment fit in the selection process. Research in human resources management, 17, 209-243.
Yoder, J. D. (2003). Women and Gender: Transforming Psychology: Prentice Hall.
論文全文使用權限
  • 同意授權校內瀏覽/列印電子全文服務,於2022-12-25起公開。


  • 如您有疑問,請聯絡圖書館
    聯絡電話:(06)2757575#65773
    聯絡E-mail:etds@email.ncku.edu.tw