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系統識別號 U0026-2206201118015700
論文名稱(中文) 物流政策對高科技產業競爭優勢與組織績效影響之研究
論文名稱(英文) The Impact of Logistics Policy on Competitive Advantage and Organizational Performance in the High-Tech Industry
校院名稱 成功大學
系所名稱(中) 交通管理學系碩博士班
系所名稱(英) Department of Transportation & Communication Management Science
學年度 99
學期 2
出版年 100
研究生(中文) 郭家卉
研究生(英文) Chia-Hui Kuo
學號 r56984100
學位類別 碩士
語文別 中文
論文頁數 129頁
口試委員 指導教授-呂錦山
口試委員-林東盈
口試委員-楊清喬
中文關鍵字 高科技產業  物流政策  競爭優勢  組織績效 
英文關鍵字 High-Tech Industry  Logistics Policy  Competitve Advantage  Organizational Performance 
學科別分類
中文摘要 本研究之主要目的在於探討物流政策對高科技產業競爭優勢與績效間的影響關係。經因素分析後,將物流政策分為「整合方面」、「物流基礎建設」、「法規面」、「永續經營面」與「人力資源培育」等五個因素;競爭優勢分為「品質優勢」、「顧客回應優勢」與「成本優勢」等三個因素;組織績效分為「財務績效」及「非財務績效」等兩個因素。
本研究進一步利用結構方程模式來分析物流政策對高科技產業競爭優勢與績效的影響,結果發現「物流政策」對「競爭優勢」有正向的影響關係,並進而影響到「組織績效」,但「物流政策」與「組織績效」間並沒有顯著性影響關係,據此結果可知「競爭優勢」為「物流政策」影響「組織績效」的完全中介效果。最後,本研究根據結果提出相關之建議,以供政府相關單位之參考。
英文摘要 This study aims to evaluate the impact of logistics policy on competitive advantage and organizational performance in the high-tech industry. Five logistics policy dimensions were identified besed on a factor analysis, namely integration, physical infrastructure, regulation, sustainable development and human capital. Competitive advantage can be identified into three factors, including quality, customer responsiveness and cost, whereas organizational performance can be categorized into financial performance and non-financial performance.
A structural equation modeling (SEM) approach was used to test the research hypotheses. Results indicated that logistics policy had a positive effect on competitive advantage, whereas competitive advantage had a positive influence on organizational performance. The impact of logistics policy on organizational performance was not supported in this study, however, logistics policy has an indirect effect on organizational performance mediated by competitive advantage. Policy suggestions from the research findings for government were discussed in this research.
論文目次 目錄
表目錄iv
圖目錄vi
第一章 緒論1
1.1 研究背景與動機1
1.2 研究目的5
1.3 研究範圍與限制5
1.4 研究流程6
第二章 文獻回顧8
2.1 台灣高科技產業8
2.1.1 台灣高科技產業之定義與特性8
2.1.2 台灣高科技產業發展現況9
2.2 物流政策10
2.2.1 政策的定義10
2.2.2 國內外物流政策之相關文獻11
2.3 機制基礎理論16
2.3.1 機制的定義16
2.3.2 機制理論之相關文獻17
2.4 競爭優勢20
2.4.1 競爭優勢之定義20
2.4.2 競爭優勢之衡量構面22
2.5 組織績效25
2.5.1 組織績效之定義25
2.5.2 組織績效之衡量構面25
2.6 物流政策、競爭優勢與組織績效關係之研究27
2.6.1 物流政策與競爭優勢之關係27
2.6.2 物流政策與組織績效之關係30
2.6.3 競爭優勢與組織績效之關係31
2.7 小結31
第三章 研究方法33
3.1 研究架構與假設33
3.1.1 研究架構33
3.1.2 研究假設34
3.2 研究變項之操作型定義及衡量34
3.2.1 物流政策34
3.2.2 競爭優勢36
3.2.3 組織績效37
3.3 研究設計38
3.3.1 調查方法38
3.3.2 問卷設計與尺度衡量38
3.3.3 問卷內容40
3.4 資料分析方法及應用40
3.4.1 樣本回收之無回應偏差檢定40
3.4.2 敘述性統計分析41
3.4.3 重要度—滿意度分析41
3.4.4 因素分析42
3.4.5 信度與效度分析43
3.4.6 變異數分析44
3.4.7 驗證性因素分析44
3.4.8 結構方程模式45
3.5 小結47
第四章 物流政策對高科技產業競爭優勢與組織績效影響分析結果49
4.1 回收樣本之敘述性統計49
4.1.1 問卷回收情形49
4.1.2 樣本回收之無回應偏差檢定50
4.1.3 基本資料敘述性統計分析53
4.1.4 物流政策、競爭優勢與組織績效敘述統計分析56
4.2 物流政策重要性與滿意度分析60
4.3 物流政策、競爭優勢與組織績效之因素分析與信度分析64
4.3.1 物流政策問項因素分析與信度分析64
4.3.2 競爭優勢問項因素分析與信度分析70
4.3.3 組織績效問項因素分析與信度分析73
4.4 填答者特性與因素構面之變異數分析75
4.4.1 公司成立年資與各因素構面之變異數分析76
4.4.2 不同職稱與各因素構面之變異數分析77
4.4.3 填答者部門別與各因素構面之變異數分析78
4.4.4 填答者所屬產業別與各因素構面之變異數分析79
4.4.5 填答者公司員工數與各因素構面之變異數分析80
4.4.6 公司營業額與各因素構面之變異數分析82
4.5 相關分析84
4.6 驗證性因素分析86
4.6.1 驗證性因素分析與校估86
4.6.2 收斂效度88
4.6.3 區別效度90
4.7 結構方程模式分析結果91
4.7.1 結構方程模式(SEM)建立91
4.7.2 結構方程模式分析與校估93
4.7.3 結構方程模式假設驗證97
4.7.4 中介效果驗證98
4.8 小結101
第五章 結論與建議103
5.1 結論103
5.2 建議107
參考文獻110
一、中文部分110
二、英文部分112
三、網站部分119
附錄一 正式問卷120
附錄二 專家訪談124

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76.Zhao, M., Droge, C., Stank, T.P., 2001. The effects of logistics capabilities on firm performance: customer-focused versus information-focused capabilities. Journal of Business Logistics 22(2), 91-107.

三、網站部分
1.日本國土交通省:http://www.mlit.go.jp/index.html
2.行政院經濟建設委員會:http://www.cepd.gov.tw/
3.香港物流發展局:http://www.logisticshk.gov.hk/
4.財政部關稅總局:http://web.customs.gov.tw/mp.asp?mp=1
5.新加坡海事及港務管理局:http://www.mpa.gov.sg/
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