進階搜尋


   電子論文尚未授權公開,紙本請查館藏目錄
(※如查詢不到或館藏狀況顯示「閉架不公開」,表示該本論文不在書庫,無法取用。)
系統識別號 U0026-2201201817312200
論文名稱(中文) Exploring the Role of Shared Understanding on Effectiveness of IT Start-up Team at Co-working Space
論文名稱(英文) Exploring the Role of Shared Understanding on Effectiveness of IT Start-up Team at Co-working Space
校院名稱 成功大學
系所名稱(中) 國際經營管理研究所
系所名稱(英) Institute of International Management
學年度 106
學期 1
出版年 107
研究生(中文) 阮氏翠玲
研究生(英文) Linh Thuy Thi Nguyen
學號 RA6057214
學位類別 碩士
語文別 英文
論文頁數 61頁
口試委員 指導教授-陳正忠
召集委員-王鈿
口試委員-張巍勳
中文關鍵字 none 
英文關鍵字 Collaborative construction (Co-construction)  Mutual support  Cohesion  Constructive conflict  Shared understanding  Team effectiveness  IT start-up team at co-working space 
學科別分類
中文摘要 none
英文摘要 This research tries to investigate factors which can make influence on member shared understanding within IT start-up team. These factors included: co-construction, mutual support, cohesion and constructive conflict. Moreover, this research finds out whether there any relationship among shared understanding and effectiveness related to IT start-up team at co-working space. Participants in this study were 52 IT start-up team at co-working space in Taiwan and Vietnam. The results indicate that the four factors listed above have directly affect shared understanding within start-up team and shared understanding significantly positive influence on team effectiveness. The implications of this research for use on start-up team at co-working space are also discuss.
論文目次 TABLE OF CONTENTS
ABSTRACT I
ACKNOWLEDGEMENTS I
TABLE OF CONTENTS I
LIST OF TABLES I
LIST OF FIGURES I
CHAPTER ONE INTRODUCTION 1
1.1 Research Background. 1
1.2 Research Question. 3
1.3 Research Objectives and Contributions. 5
1.3.1 Research Objectives. 5
1.3.2 Research Contributions. 5
1.4 Research Flow. 6
1.5 Research Structure. 7
CHAPTER TWO LITERATURE REVIEW 8
2.1 Theoretical Background. 8
2.1.1 Constructive Learning Theory. 8
2.1.2 Shared Understanding. 10
2.2 Hypotheses Development. 14
2.2.1 The Effect of Collaborative Construction (Co-Construction) on Shared Understanding in IT Start-up. 14
2.2.2. The Effect of Mutual Support on Shared Understanding in IT Start-up Team. 15
2.2.3 The Effect of Team Cohesion on Shared Understanding in IT Start-up Team. 16
2.2.4 The Effect of Constructive Conflict on Shared Understanding in IT Start-up Team. 17
2.2.5 The Effect of Shared Understanding on IT Start-up Team Effectiveness. 18
CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 20
3.1 Research Model. 20
3.2 Summary of Research Hypotheses. 20
3.3 Qualitative Study. 21
3.3.2 Open Coding Results. 23
3.3.3 Axial Coding Results. 24
3.4 Construct Measurement. 24
3.4.1 Team Member Behaviors. 24
3.4.2 Teamwork Quality. 25
3.4.5 Team Effectiveness. 27
3.5 Sampling Plan. 28
3.6 Data Analysis Procedure. 28
3.6.1 Descriptive Statistical Analysis. 28
3.6.2 ANOVA. 29
3.6.3 Factor Analysis and Reliability Test. 29
3.6.4 Multiple Regression Analysis. 29
CHAPTER FOUR RESEARCH RESULTS 31
4.1 Descriptive Analysis. 31
4.1.1 Data Collection. 31
4.1.2 Characteristic of Respondents. 32
4.2 Confirmatory Factor Analysis and Reliability Test. 32
4.3 Analysis of Variance. 36
4.4 Multiple Regression. 37
CHAPTER FIVE CONCLUSION AND SUGGESTIONS 41
5.1 Research Discussion and Conclusions. 41
5.2 Theoretical Contributions and Practical Implications. 42
5.2.1 Theoretical Contributions. 42
5.2.2 Practical Implications. 43
5.3 Limitations and Future Research. 44
REFERENCES 45
APPENDICES 50



參考文獻 REFERENCES
Alavi, M., Yoo, Y., & Vogel, D. R. (1997). Using information technology to add value to management education. Academy of management Journal, 40(6), 1310-1333.
Allen, T., Katz, R., Grady, J., & Slavin, N. (1988). Project team aging and performance: The roles of project and functional managers. R&D Management, 18(4), 295-308.
Balijepally, V., Nerur, S., & Mahapatra, R. (2012). Effect of task mental models on software developer's performance: An experimental investigation. Paper presented at the System Science (HICSS), 2012 45th Hawaii International Conference on System Science. Maui, HI, USA.
Becker, J. U., Clement, M., & Nöth, M. (2016). Start-ups, incumbents, and the effects of takeover competition. Journal of Business Research, 69(12), 5925-5933.
Bittner, E. A. C., & Leimeister, J. M. (2013). Why Shared Understanding Matters--Engineering a Collaboration Process for Shared Understanding to Improve Collaboration Effectiveness in Heterogeneous Teams. Paper presented at the System Sciences (HICSS), 2013 46th Hawaii International Conference on System Science. Maui, HI, USA.
Bittner, E. A. C., & Leimeister, J. M. (2014). Creating shared understanding in heterogeneous work groups: Why it matters and how to achieve it. Journal of Management Information Systems, 31(1), 111-144.
Bowers, C. A., Jentsch, F., Salas, E., & Braun, C. C. (1998). Analyzing communication sequences for team training needs assessment. Human Factors, 40(4), 672-679.
Braunschweig, B. B. (2016). Measuring shared understanding in software design teams. University of Maryland, Baltimore County.
Brehmer, B. (1991). Distributed decision making: some notes on the literature. Distributed Decision Making: Cognitive Models for Cooperative Work. John Wiley and Sons Press: Chichester, England.
Bruning, R. H., Schraw, G. J., & Ronning, R. R. (1999). Cognitive psychology and instruction. Prentice-Hall, Inc., One Lake Street, Upper Saddle River, NJ, USA
Carron, A. V. (1982). Cohesiveness in Sport Groups: Interpretations ani Considerations. Journal of Sport Psychology, 4(2), 123-138.
Cohen, S. G., & Bailey, D. E. (1997). What makes teams work: Group effectiveness research from the shop floor to the executive suite. Journal of Management, 23(3), 239-290.
Converse, S., Cannon-Bowers, J., & Salas, E. (1993). Shared mental models in expert team decision making. Individual and Group Decision Making: Current Situation. Lawrence Erlbaum Associates Publisher: New Jersey, USA.
Cooke, N. J., Salas, E., Cannon-Bowers, J. A., & Stout, R. J. (2000). Measuring team knowledge. Human Factors: The Journal of the Human Factors and Ergonomics Society, 42(1), 151-173.
Cooke, R. A., & Szumal, J. L. (1994). The impact of group interaction styles on problem-solving effectiveness. The Journal of Applied Behavioral Science, 30(4), 415-437.
Curtis, B., Krasner, H., & Iscoe, N. (1988). A field study of the software design process for large systems. Communications of the ACM, 31(11), 1268-1287.
Davenport, T. H., Jarvenpaa, S. L., & Beers, M. C. (1996). Improving knowledge work processes. Sloan Management Review, 37(4), 53.
Easterbrook, S. (1995). Coordination breakdowns: why groupware is so difficult to design. Paper presented at the System Sciences, 1995. Proceedings of the Twenty-Eighth Hawaii International Conference on System Science, USA.
Espinosa, A., Kraut, R., Slaughter, S., Lerch, J., Herbsleb, J., & Mockus, A. (2002). Shared mental models, familiarity, and coordination: A multi-method study of distributed software teams. ICIS 2002 Proceedings, 39.
Faraj, S., & Sproull, L. (2000). Coordinating expertise in software development teams. Management Science, 46(12), 1554-1568.
Gerwin, D., & Moffat, L. (1997). Withdrawal of team autonomy during concurrent engineering. Management Science, 43(9), 1275-1287.
Guzzo, R. A., & Shea, G. P. (1992). Group performance and intergroup relations in organizations. In M. D. Dunnette & L. M. Hough (Eds.), Handbook of industrial and organizational psychology (pp. 269-313). Palo Alto, CA: Consulting Psychologists Press.
Hair Jr, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2006). Multivariate Data Analysis, 6 th Education. Inc., Upper Saddle River, New Jersey..
Hansen, M. T. (1999). The search-transfer problem: The role of weak ties in sharing knowledge across organization subunits. Administrative Science Quarterly, 44(1), 82-111.
He, J. (2009). Examining factors that affect knowledge sharing and students’attitude toward their learning experience within virtual teams. University of Central Florida Orlando, Florida.
He, J., Butler, B. S., & King, W. R. (2007). Team cognition: Development and evolution in software project teams. Journal of Management Information Systems, 24(2), 261-292.
Herbsleb, J. D., & Mockus, A. (2003). Formulation and preliminary test of an empirical theory of coordination in software engineering. Paper presented at the ACM SIGSOFT Software Engineering Notes. Helsinki, Finland.
Hinds, P. J., & Weisband, S. P. (2003). Knowledge sharing and shared understanding in virtual teams. Virtual teams that work: Creating conditions for virtual team effectiveness. John Wiley & Sons Inc,: San Francisco, CA, USA.
Hoegl, M., & Gemuenden, H. G. (2001). Teamwork quality and the success of innovative projects: A theoretical concept and empirical evidence. Organization Science, 12(4), 435-449.
Hoegl, M., Parboteeah, K. P., & Gemuenden, H. G. (2003). When teamwork really matters: task innovativeness as a moderator of the teamwork–performance relationship in software development projects. Journal of Engineering and Technology Management, 20(4), 281-302.
Hoegl, M., Weinkauf, K., & Gemuenden, H. G. (2004). Interteam coordination, project commitment, and teamwork in multiteam R&D projects: A longitudinal study. Organization Science, 15(1), 38-55.
Hofstede, G. (2011). Dimensionalizing cultures: The Hofstede model in context. Online Readings in Psychology and Culture, 2(1), 8.
Hogg, M. A. (1992). The social psychology of group cohesiveness: From attraction to social identity: Harvester Wheatsheaf.
Hollenbeck, J. R., Ilgen, D. R., LePine, J. A., Colquitt, J. A., & Hedlund, J. (1998). Extending the multilevel theory of team decision making: Effects of feedback and experience in hierarchical teams. Academy of Management Journal, 41(3), 269-282.
Hsu, J. S., Chang, J. Y., Klein, G., & Jiang, J. J. (2011). Exploring the impact of team mental models on information utilization and project performance in system development. International Journal of Project Management, 29(1), 1-12.
Janz, B. D. (1999). Self-directed teams in IS: correlates for improved systems development work outcomes. Information & Management, 35(3), 171-192.
Jeffery, A. B., Maes, J. D., & Bratton-Jeffery, M. F. (2005). Improving team decision-making performance with collaborative modeling. Team Performance Management: An International Journal, 11(1/2), 40-50.
Jehn, K. A., Northcraft, G. B., & Neale, M. A. (1999). Why differences make a difference: A field study of diversity, conflict and performance in workgroups. Administrative Science Quarterly, 44(4), 741-763.
Johnson, T. E., & O'Connor, D. L. (2008). Measuring team shared understanding using the analysis‐constructed shared mental model methodology. Performance Improvement Quarterly, 21(3), 113-134.
Jonassen, D., Davidson, M., Collins, M., Campbell, J., & Haag, B. B. (1995). Constructivism and computer‐mediated communication in distance education. American Journal of Distance Education, 9(2), 7-26.
Jucks, R., Paechter, M. R., & Tatar, D. G. (2003). Learning and collaboration in online discourses. International Journal of Educational Policy Research and Practice, 4(1), 117-146.
Kaufmann, A., Lehner, P., & Tödtling, F. (2003). Effects of the Internet on the spatial structure of innovation networks. Information Economics and Policy, 15(3), 402-424.
Kiesler, S., & Cummings, J. N. (2002). What do we know about proximity and distance in work groups? A legacy of research. Distributed Work, 1(0), 57-80.
Kogut, B., & Zander, U. (1992). Knowledge of the firm, combinative capabilities, and the replication of technology. Organization Science, 3(3), 383-397.
Leung, H. K., & White, L. (1990). A study of integration testing and software regression at the integration level. Paper presented at the Conference of Software Maintenance..
Levesque, L. L., Wilson, J. M., & Wholey, D. R. (2001). Cognitive divergence and shared mental models in software development project teams. Journal of Organizational Behavior, 22(2), 135-144.
Levine, J. M., & Moreland, R. L. (1990). Progress in small group research. Annual Review of Psychology, 41(1), 585-634.
Li, Y., Chang, K.-C., Chen, H.-G., & Jiang, J. J. (2010). Software development team flexibility antecedents. Journal of Systems and Software, 83(10), 1726-1734.
Lindsjørn, Y., Sjøberg, D. I., Dingsøyr, T., Bergersen, G. R., & Dybå, T. (2016). Teamwork quality and project success in software development: A survey of agile development teams. Journal of Systems and Software, 122, 274-286.
Lurey, J. S., & Raisinghani, M. S. (2001). An empirical study of best practices in virtual teams. Information & Management, 38(8), 523-544.
Mark, S., Philip, L., & Adrian, T. (2009). Research methods for business students. Harlow: Prentice Hall.
Mathieu, J., Maynard, M. T., Rapp, T., & Gilson, L. (2008). Team effectiveness 1997-2007: A review of recent advancements and a glimpse into the future. Journal of Management, 34(3), 410-476.
Mathieu, J. E., Heffner, T. S., Goodwin, G. F., Salas, E., & Cannon-Bowers, J. A. (2000). The influence of shared mental models on team process and performance. Journal of Applied Psychology, 85(2), 273.
Mohammed, S., Ferzandi, L., & Hamilton, K. (2010). Metaphor no more: A 15-year review of the team mental model construct. Journal of Management, 36(4), 876-910.
Moshman, D. (1982). Exogenous, endogenous, and dialectical constructivism. Developmental Review, 2(4), 371-384.
Mullen, B., & Copper, C. (1994). The relation between group cohesiveness and performance: An integration: American Psychological Association.
Nelson, K. M., & Cooprider, J. G. (1996). The contribution of shared knowledge to IS group performance. MIS Quarterly, 20(4), 409-432.
Nonaka, I., & Takeuchi, H. (1995). The knowledge-creating company: How Japanese companies create the dynamics of innovation: Oxford university press.
Panteli, N., & Sockalingam, S. (2005). Trust and conflict within virtual inter-organizational alliances: a framework for facilitating knowledge sharing. Decision Support Systems, 39(4), 599-617.
Piaget, J. (1971). Biology and knowledge: An essay on the relations between organic regulations and cognitive processes. Chicago USA: University of Chicago Press
Pikkarainen, M., Haikara, J., Salo, O., Abrahamsson, P., & Still, J. (2008). The impact of agile practices on communication in software development. Empirical Software Engineering, 13(3), 303-337.
Rasker, P., Post, W., & Schraagen, J. (2000). Effects of two types of intra-team feedback on developing a shared mental model in Command & Control teams. Ergonomics, 43(8), 1167-1189.
Rasmussen, C. E. (2006). Gaussian processes for machine learning.
Roschelle, J. (1992). Learning by collaborating: Convergent conceptual change. The Journal of the Learning Sciences, 2(3), 235-276.
Ryan, S., & O’connor, R. V. (2009). Development of a team measure for tacit knowledge in software development teams. Journal of Systems and Software, 82(2), 229-240.
Salas, E., Stout, R., & Cannon-Bowers, J. (1994). The role of shared mental models in developing shared situational awareness. Situational Awareness in Complex Systems, 297-304.
Salter, A., & Gann, D. (2003). Sources of ideas for innovation in engineering design. Research Policy, 32(8), 1309-1324.
Saunders, M. N. (2011). Research methods for business students, 5/e: Pearson Education India.
Seers, A. (1989). Team-member exchange quality: A new construct for role-making research. Organizational Behavior and Human Decision Processes, 43(1), 118-135.
Sharp, H., & Robinson, H. (2010). Three ‘C’s of agile practice: collaboration, co-ordination and communication. Sharp, H., Robinson, H. Agile Software Development: Current Research and Future Direction. Berlin, Heidelberg: Springer Press.
Smart, P. R. (2011). Understanding and shared understanding in military coalitions. Report by School of Electronics and Computing Science, University of Southampton, Southampton. United Kingdom.
Smart, P. R., Mott, D., Sycara, K., Braines, D., Strub, M., & Shadbolt, N. R. (2009). Shared understanding within military coalitions: A definition and review of research challenges. Paper presented at Knowledge Systems for Coaliation Operations Conference, United Kingdoms.
Tziner, A. (1982). Differential effects of group cohesiveness types: A clarifying overview. Social Behavior and Personality: An International Journal, 10(2), 227-239.
Van den Bossche, P., Gijselaers, W., Segers, M., Woltjer, G., & Kirschner, P. (2011). Team learning: building shared mental models. Instructional Science, 39(3), 283-301.
Van den Bossche, P., Gijselaers, W. H., Segers, M., & Kirschner, P. A. (2006). Social and cognitive factors driving teamwork in collaborative learning environments: Team learning beliefs and behaviors. Small Group Research, 37(5), 490-521.
Vinod, V., Dhanalakshmi, J., & Sahadev, S. (2009). Software team skills on software product quality. Asian Journal of Information Technology, 8(1), 8-13.
Vygotsky, L. S. (1980). Mind in society: The development of higher psychological processes. The USA: Harvard university press.
Zaccaro, S. J., Rittman, A. L., & Marks, M. A. (2002). Team leadership. The Leadership Quarterly, 12(4), 451-483.

論文全文使用權限
  • 同意授權校內瀏覽/列印電子全文服務,於2028-01-10起公開。


  • 如您有疑問,請聯絡圖書館
    聯絡電話:(06)2757575#65773
    聯絡E-mail:etds@email.ncku.edu.tw