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系統識別號 U0026-1907201619540300
論文名稱(中文) 併購雙方在併購時期互動關係對知識分享意願之影響-以太陽能公司為例
論文名稱(英文) The impact of the interaction between merger companies on knowledge sharing– an example of a Solar corporation
校院名稱 成功大學
系所名稱(中) 工業與資訊管理學系碩士在職專班
系所名稱(英) Department of Industrial and Information Management (on the job class)
學年度 104
學期 2
出版年 105
研究生(中文) 陳振孚
研究生(英文) Cheng-Fu Chen
學號 R37031192
學位類別 碩士
語文別 中文
論文頁數 75頁
口試委員 指導教授-鄭詩瑜
口試委員-林清河
口試委員-史習安
中文關鍵字 併購  信任關係  知識分享意願  團隊成員交換關係品質  階層線性模式 
英文關鍵字 mergers and acquisitions  trust  knowledge sharing  TMX  HLM 
學科別分類
中文摘要 在全球股市飆漲和各國政府實施寬限政策資金充裕的背景下,全球企業正以近十年來僅見的速度併購,2015年全球併購總額增長42%,已超過了2007年金融危機前之併購總額達到4.7475萬億美元。然而,併購的成長與擴張,勢必產生一些問題。學者指出組織內部員工彼此間的信任,將會影響組織變革後的工作績效,而在團隊初期所建立的信任關係將對團隊發展產生重大影響。因此,本研究以個案研究法考證實際案例,個案太陽能公司於2015年6月1 日起正式合併,隨著併購的進行,勢必會產生策略、管理制度及經營模式的適應與調整,併購過程人員的更替與異動造成知識的斷層與員工不安定的心理層面而影響併購整合。
過往的併購案例研究,多以企業在完成併購整合後分析為主,鮮少於併購發生過程中的實徵研究。在併購環境下,信任關係對於知識分享意願的探討,多將信任視為一個整體,然而信任關係是有不同對象的,在併購初期,應可將主併方與被併方視為不同個體來研究,如此方能探討影響整合績效其中關鍵。是故,本研究試圖在併購期間做一實徵調查,以階層線性模式將主併方與被併方視為不同個體,再將信任對象加以區隔,藉此調查在併購期間不同對象的信任關係對於知識分享意願的影響。
本研究於個案公司中,以實際參與併購整合專案任務之管理或工程技術人員為主發送問卷,回收扣除無效問卷後共210份,並以階層線性模式分析之。研究發現,員工與原公司以及對方合併公司主管或同事的信任關係對於知識分享意願的正向影響顯著;此外,亦發現群體層次原公司的團隊成員交換關係品質在原公司信任關係與知識分享意願間具有調節效果。
最後,根據研究結果,討論在實務管理上之建議。在併購時期,高層須明確指示公司政策與目標;領導者應挺身呼籲併購雙方建立良好溝通與信任關係,樹立良好信任與知識分享意願風氣與價值觀;管理階層明確指派任務達成階段性目標,並且公平對待團隊每位成員,避免團隊失衡。
英文摘要 Trust, knowledge sharing and team-member exchange (TMX) are critical components in merger and acquisition (M&A), but the degree to which different interpersonal trust factors interact with knowledge sharing during M&A integration is underexplored. This study investigates the effect of interpersonal trust (trust of supervisors and colleagues that occurs between the original company and the acquisition company) on knowledge sharing related to M&A integration and its interaction with TMX in a solar corporation in Taiwan through the use of hierarchical linear modeling (HLM). The hypothesis was based on an M&A case study, where the results showed that trust relationships among both M&A company supervisors and colleagues have a positive influence on knowledge sharing in the M&A process. Furthermore, TMX was found to have a positive interaction with trust on the knowledge sharing of colleagues. However, the interaction of TMX with acquisition company colleagues on knowledge sharing was not validated.
論文目次 摘要 I
Abstract II
銘謝 V
目錄 VI
表目錄 VIII
圖目錄 IX
第一章 緒論 1
第一節 研究動機與背景 1
第二節 研究範圍與目的 3
第三節 研究流程 4
第二章 文獻探討 5
第一節 企業併購 5
2.1.1 企業併購的定義 5
2.1.2 企業併購的分類 5
2.1.3 企業併購的方式 6
2.1.4 併購成敗因素 7
第二節 信任關係 9
2.2.1 信任的定義 9
2.2.2 信任的分類 10
2.2.3 信任的對象 11
2.2.4 信任的效用 12
第三節 關係品質 13
2.3.1 領導-成員交換理論(leader-member exchange, LMX) 14
2.3.2 團隊-成員交換理論(team-member exchange, TMX) 14
2.3.3 關係(Guanxi)的概念 15
2.3.4 關係品質在信任與知識分享調節效果 16
第四節 知識分享 17
2.4.1 知識的定義 17
2.4.2 知識分享的定義 18
2.4.3 信任關係對於知識分享的效果 19
第五節 文獻小結 20
第三章 研究方法 22
第一節 個案研究法 22
第二節 研究架構與假設 25
3.2.1 研究架構 25
3.2.2 研究假設 26
第三節 問卷設計 28
3.3.1 問卷設計流程 28
3.3.2 研究變項之定義 29
3.3.3 問卷設計與衡量問項 29
第四節 研究對象與資料收集 33
3.4.1 研究對象與概況簡介 33
3.4.2 問卷發放 34
3.4.3 問卷前測 35
第五節 資料分析方法 36
3.5.1 敘述性統計分析 36
3.5.2 信度分析 36
3.5.3 相關性分析 36
3.5.4 效度分析 36
3.5.5 階層線性模式(HLM) 38
第六節 本章小結 43
第四章 實證分析結果 44
第一節 敘述性統計 44
第二節 信度與效度分析 45
4.2.1 信度分析 45
4.2.2 收斂效度 46
4.2.3 區別效度 48
4.2.4 模型契合度檢定 49
第三節 相關性分析 50
第四節 常態性檢定 51
第五節 控制變數 52
第六節 HLM階層線性模式 53
4.6.1 虛無模式 53
4.6.2 隨機係數迴歸模式 54
4.6.3 斜率預測模式 55
第七節 研究假設驗證整理 59
第五章 結論與建議 60
第一節 研究結論與貢獻 60
5.1.1 信任關係對知識分享意願之影響 60
5.1.2 TMX在信任關係與知識分享意願間的調節作用 61
第二節 管理意涵 61
第三節 研究限制與展望 63
參考文獻 64
附錄 71
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中文部分
1. 廖卉、莊璦嘉 (2008)。多層次理論模型的建立及研究方法。載於陳曉萍、徐淑英、樊景立、鄭伯壎(主編):「組織與管理研究的實證方法」,頁381-410。臺北:華泰。
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3. 楊喻斐 (2015)。整併潮來襲我太陽能廠恐剩2~4家。蘋果日報,2015年07月27日。http://www.appledaily.com.tw/appledaily/article/finance/20150725/36684979/
4. 全國法規資料庫 (2015)。企業併購法第四條,民國104年07月08日修訂。
http://law.moj.gov.tw/
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