||An Examination of Sustainability of Small and Medium-Enterprises in the Taiwanese Context
||Institute of International Management (IIMBA--Master)(on the job class)
Small and medium-enterprise (SMEs)
Corporate Sustainability Grid (CSG)
Corporate organizational strategy
Managerial succession plan
Corporate sustainability is an ultimate goal of many companies around the globe. Using Taiwanese footwear industry as an example, this paper investigates the key sustainable factors of small and medium-enterprises. The research was conducted using a qualitative research method, with an intention to tight research to real business practice. Three dimensions of focus were studied in the research, including corporate organizational strategy, corporate sustainability, and managerial succession plan. A total of fifteen valid interviews were recorded, transcribed and analyzed.
The companies approached were players in the footwear industry with an origin from Taiwan. Ten SMEs and five large companies of the footwear industry were contacted and interviewed. The findings suggest that organizational strategy of Analyzer is most embraced by SMEs interviewed. The companies accessed were all environmentally sustainable in the Corporate Sustainability Grid (CSG) position. However, SMEs and large companies lay different level of importance on key sustainable factors, under categories of product performance, sales power, corporate management and talent retention. SMEs focuses more on the improvement that may directly affect its products, while large firms contribute more of their attention on efficiency of management and people retention. At last, the study on the succession plans discovered that these companies incline to pass on the baton to successors within the family.
TABLE OF CONTENTS VII
LIST OF TABLES X
LIST OF FIGURES XI
CHAPTER ONE INTRODUCTION 1
1.1 Research Background. 1
1.1.1 SME Worldwide Overview. 1
1.1.2 SME Overview in Taiwan. 2
1.1.3 Promoting Measures Taken by Governments Worldwide. 3
1.1.4 Challenges Faced by SMEs around the World. 3
1.2 Research Motivation and Scope. 4
CHAPTER TWO LITERATURE REVIEW 8
2.1 Sustainability. 8
2.1.1 Corporate Sustainability. 8
2.1.2 Report on Corporate Sustainability. 10
2.1.3 Measuring Tools of Corporate Sustainability. 11
2.2 Corporate Strategy. 13
2.2.1 Defenders. 14
2.2.2 Prospectors. 14
2.2.3 Analyzers. 15
2.2.4 Reactors. 15
2.3 Managerial Succession Plan. 16
2.3.1 Succession Plan. 16
2.3.2 Insider vs. Outsider Succession. 17
2.3.3 Family-Owned Business. 19
2.3.4 Theoretical Background. 19
CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 21
3.1 Research Method. 21
3.2 Research Design and Procedure. 22
3.2.1 Measurement of Corporate Sustainability. 22
3.2.2 Evaluation of Corporate Strategy. 24
3.2.3 Design of Interview Protocol. 25
3.2.4 Sampling. 25
3.3 Data Collection. 29
3.4 Coding. 30
CHAPTER FOUR RESEARCH FINDINGS 32
4.1 Respondents. 32
4.2 Corporate Sustainability. 36
4.2.1 Corporate Sustainability Report. 36
4.2.2 Corporate Sustainability Grid. 36
4.3 Organizational Strategy. 39
4.4 Key Factors for Corporate Sustainability. 40
4.4.1 Product Performance. 40
4.4.2 Sales Power. 43
4.4.3 Corporate Management. 44
4.4.4 Talent Retention – People. 47
4.4.5 RD & Technology Strength. 49
4.5 Result of Succession Planning. 49
4.5.1 Criteria for Successor Selection. 50
CHAPTER FIVE CONSLUSION AND SUGGESTIONS 53
5.1 Discussion. 53
5.1.1 Respondents and Organizational Characteristics. 53
5.1.2 Corporate Sustainability Position and CSR. 54
5.1.3 Key Factors for Corporate Sustainability. 55
5.1.4 Succession Planning. 61
5.2 Academic and Managerial Implication. 63
5.3 Contribution. 64
5.4 Limitation and Future Research. 65
Appendix A: Characteristics of Corporate Sustainability Grid (CSG). 72
Appendix B: Interview Protocol. 73
Appendix C: Interview Transcription. 77
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