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系統識別號 U0026-1801202022154100
論文名稱(中文) A Case Study in Application of Lean Principles in the Fast Food Industry
論文名稱(英文) A Case Study in Application of Lean Principles in the Fast Food Industry
校院名稱 成功大學
系所名稱(中) 國際經營管理研究所
系所名稱(英) Institute of International Management
學年度 108
學期 1
出版年 108
研究生(中文) 勃森
研究生(英文) Simeon Bourim
學號 RA6067099
學位類別 碩士
語文別 英文
論文頁數 49頁
口試委員 指導教授-温敏杰
口試委員-林彣珊
召集委員-李國榮
中文關鍵字 none 
英文關鍵字 Lean principles  Service industry  Fast food industry  Visual stream mapping  Takt Time  Muda  Waste 
學科別分類
中文摘要 none
英文摘要 This caste studies follows the implementation of Lean principles in a small fast-food company in Taiwan. Emphasis was placed on the introduction on several Lean tools, namely: Value Stream Mapping, Lean waste analysis and implementation of Lean principles over the course of six months. It was found that Value Stream Mapping can be beneficial in bringing to the forefront operations’ information as well as material flows as well as details on each of the processes, on which management can react and apply Lean principles and measurably improve operational performance. Discussion and limitations are then discussed at the conclusion of this paper.
論文目次 ABSTRACT I
ACKNOWLEDGEMENTS II
TABLE OF CONTENTS III
LIST OF TABLES V
LIST OF FIGURES VI
CHAPTER ONE INTRODUCTION 1
CHAPTER TWO LITERATURE REVIEW 4
2.1 Service Industry. 4
2.2 Theoretical Foundations of Lean. 6
CHAPTER 3 RESEARCH DESIGN AND METHODOLOGY 11
3.1 Research Design. 11
Visual Stream Mapping. 13
3.2 Methodology. 16
CHAPTER FOUR RESEARCH RESULTS 19
4.1 (Previous) Current State VSM. 19
4.1.1 Description of Operations. 19
4.1.2 Lean Waste Analysis. 24
4.1.3 Lean Assessment. 25
4.2 Current-State VSM. 27
4.2.1 Description of Operations. 27
4.2.2 Lean Waste Analysis. 30
4.2.3. Lean Assessment. 32
4.3 Future-State VSM. 33
CHAPTER FIVE CONCLUSION AND SUGGESTIONS 36
5.1 Discussion. 37
5.2 Limitations. 38
REFERENCES 40
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