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系統識別號 U0026-1704201214070000
論文名稱(中文) 關係交換品質對知識分享行為之影響-計畫行為理論觀點
論文名稱(英文) An Empirical Study of the Impact of TMX & LMX on the Knowledge Sharing Behavior – A Perspective of TPB
校院名稱 成功大學
系所名稱(中) 高階管理碩士在職專班(EMBA)
系所名稱(英) Executive Master of Business Administration (EMBA)
學年度 100
學期 2
出版年 101
研究生(中文) 劉顯達
研究生(英文) Hsien-Ta Liu Josef
學號 R07994132
學位類別 碩士
語文別 中文
論文頁數 172頁
口試委員 指導教授-蔡明田
口試委員-莊立民
口試委員-李國瑋
中文關鍵字 知識分享  領導-成員交換理論(LMX)  團隊成員交換理論(TMX)  計畫行為理論(TPB) 
英文關鍵字 Knowledge Sharing  Leader-Member Exchange (LMX)  Team Member Exchange (TMX)  Theory of Planned Behavior(TPB) 
學科別分類
中文摘要 在知識經濟的時代,組織之知識管理已成為企業具備穩健競爭優勢之重要挑戰。然而,知識分享意願於知識管理的領域中,更是一項對知識管理效益有極大影響之重要課題;知識分享可以促進組織成員知識之累積與能力的提升,是增進組織核心競爭力及獲得競爭優勢之關鍵。再者,企業為適應日趨複雜巨變的動態環境,團隊逐漸成為組織架構之主流,並且企業必須持續創新,以便能在快速變遷之環境中生存,隨著團隊的興起,亦即代表成員與其主管及團隊成員彼此的互動更為頻繁,表組織成員彼此的互動關係越益重要。因此,本研究特別依據計畫行為理論(TPB)來研究知識分享態度、主觀規範及自我效能對知識分享行為意願的影響,且進一步探討組織成員交換(LMX與TMX)關係品質對知識分享行為意願的影響。本研究以企業部門成員與直屬主管及部門成員彼此關係為研究對象,採便利抽樣的方式於2011年12月開始進行問卷調查,問卷調查期間為期1個月,以主管及其部屬配對式問卷方式進行,共計發放80份主管問卷(每份含4位部屬)及320份直屬部屬問卷,有效回收問卷為76份+298份,有效回收率為 93.5 % (374/400)。在資料分析上使用的統計方法包括:敘述性統計分析、因素分析、信度分析、內容效度分析以及結構方程模式(SEM)等來驗證各研究變數之影響關係。實證結果發現如下:
(1) 組織成員的知識分享意願對於組織成員的知識分享行為有正向的顯著影響;
(2) 組織成員的知識分享態度、主觀規範與自我效能對組織成員的知識分享意願有正向的顯著影響;
(3) 組織成員的關係品質對組織成員的知識分享態度、主觀規範與自我效能有正向的顯著影響。
英文摘要 In the knowledge economy era, the organization's knowledge management has become the important challenges for the enterprise with stable competitive advantage. However, the knowledge sharing intention in the field of knowledge management, moreover it is an important issue to have a significant effect of knowledge management effectiveness;Knowledge sharing can contribute to organization members with knowledge accumulation and ability enhancing, which is to enhance the core competitiveness of organization and the key to gain the competitive advantage. Moreover, In order to adapt to the increasingly complex and dynamic business environment, team-based design has become the mainstream for organizational structure, and corporate must continue to innovate in a rapidly changing environment to survive. With the rise of the team in organizations means that the interaction between team members and their direct supervisor become more frequent. In addition, interpersonal interaction is becoming more important. Therefore, this study in particular to research the effects of knowledge sharing attitude, subjective norm and self-efficacy to knowledge sharing intention and behavior by using Theory of Planned Behavior. To further explore the effects on intentions to knowledge sharing behavior of LMX and TMX. The object of study based on the team members and their direct supervisor in the department, by adopting convenience sampling approach in mid of Dec. 2011, conducted a questionnaire survey during a period of one month to supervisors and subordinates paired questionnaires approach. The questionnaire issued a total of 80 copies of supervisors’ (each with 4 subordinates) and 320 copies of direct subordinates’ questionnaires, the valid questionnaires for 76+298 copies and the effective recovery rate of 93.5 % (374 / 400). In the data analysis, the statistical methods used include: descriptive statistical analysis, factor analysis, reliability analysis、content validity analysis and structural equation model(SEM)...etc., to authenticate the effect of the research relationship between variables. Empirical results are as follows:
(1) The knowledge sharing behavior determined on knowledge sharing intention to have a significant positive effects;
(2) The knowledge sharing intention determined on knowledge sharing attitude、 subjective norms and self-efficacy to have a significant positive effects;
(3) The knowledge sharing attitude、 subjective norms and self-efficacy determined on LMX and TMX to have a significant positive effects;
論文目次 摘 要 I
ABSTRACT II
誌 謝 III
目錄 IV
表目錄 V
圖目錄 VI
第一章緒論 1
第一節 研究背景與動機 1
第二節 研究目的 7
第三節 研究範圍 8
第四節 研究流程 9
第二章 文獻探討 10
第一節 知識分享 11
第二節 計畫行為理論 (TPB) 37
第三節 領導-成員與團隊成員關係交換(LMX & TMX) 65
第四節 各構面關係之探討 79
第三章 研究方法 92
第一節 研究架構 92
第二節 操作性定義與衡量 93
第三節 研究假說 98
第四節 問卷設計與研究對象 100
第五節 資料分析方法 101
第四章 實證分析 103
第一節 樣本構面敘述統計分析 103
第二節 因素分析 111
第三節 信效度分析 115
第四節 線性結構方程模式 120
第五章 結論與建議 123
第一節 研究結論 123
第二節 研究限制與後續研究建議 127
參考文獻 129
附錄......... 162

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