||The Antecedents of Wearable Devices Continuous Usage
||The Antecedents of Wearable Devices Continuous Usage
||Institute of International Management
Task-technology fit theory
Social capital theory
Wearable device users’ communities
Keywords: Task-technology fit theory, Social capital theory, Wearable devices, Wearable device users’ communities, Continued use.
Information system (IS) usage is one of the most important constructs which have been studied over the past decades. However, the lack of technological constructs and social factors is usually seen in those studies. In the context of wearable devices that have been an emerging technology phenomenon recently, we tried to examine wearable device usage by adopting Task-technology Fit (TTF) model in combination with social factors adopted from Social Capital theory. We firstly conducted a qualitative research to have in-deep understanding of social network integration activities. In doing so, we interviewed seven wearable device existing users. This is also to establish the theoretical background to proceed a quantitative study – the main study to justify the factors influencing continued use behavior of wearable devices users by spreading the questionnaires survey to more than 300 existing users. Basing on the data analysis results, the antecedents of wearable device user’s continued use behavior were justified. Both perceived fit between task and technology characteristics and social factors were confirmed to positively affect user’s continued use with the former has bigger impact in comparison with the latter. Finally, the study is considered as the confirmation of TTF model in investigating the effect of perceived fit on people’s behavior. This also establish the understanding and the literature to explain how personal social capitals can affect users’ social activities and then indirectly impact on their using behavior.
TABLE OF CONTENTS
TABLE OF CONTENTS III
LIST OF TABLES VI
LIST OF FIGURES VII
CHAPTER ONE INTRODUCTION 1
1.1 Research Background. 1
1.1.1 Wearable Devices Industry. 1
1.1.2 Wearable Devices Functions and Applications. 3
1.1.3 Wearable Devices Consumptions and Usage. 7
1.2 Research Motivations and Research Gaps. 10
1.2.1 Research Motivations. 10
1.2.2 Research Gaps. 10
1.3 Research Objectives and Contributions. 14
1.3.1 Research Objectives. 14
1.2.2 Research Contributions. 15
CHAPTER TWO LITERATURE REVIEW 17
2.1. Theoretical Background. 17
2.1.1. Task Technology Fit Theory. 17
2.1.2 Social Capital Theory. 21
2.1.3 System Usage. 27
2.1.4 Social Network Integration. 28
2.2 Model Constructs and Hypothesis Development. 31
2.2.1 Study Constructs Introduction. 31
2.2.2 Task Characterristics to Task – Technology Fit (TTF) 32
2.2.3 Technology Characteristics (TEC) to Task Technology Fit 32
2.2.4 Linking Perceived Task – Technology Fit (TTF) to Continued Use (CU). 33
CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 35
3.1 The Study 1 – Qualitative Study 35
3.1.1 Study Purpose. 35
3.1.2 Methodology. 35
3.1.3 Sampling Plan. 36
3.1.4 The results 38
3.2. Hypothesis Development (cont.). 44
3.2.1. Social Characteristics (SOC) to Social Network Integration (SNI). 44
3.2.2 Social Network Integration (SNI) to Continued Use (CU). 46
3.2.3 Technology Characteristics (TEC) to Social Network Integration (SNI). 47
3.3 Study 2 – Quantitative Study. 48
3.3.1. Conceptual Model and Hypotheses Summary 48
3.3.2 Variables’ Definitions and Measurements. 49
3.3.3 Sampling Plan and Data Collection. 52
3.3.4 Data Analysis Methods. 53
CHAPTER FOUR RESEARCH RESULTS 55
4.1 Characteristics of Respondents. 55
4.2 Exploratory Factor Analysis Results. 56
4.3 Descriptive Statistical Analysis Results. 58
4.4 Reliability and Validation Test. 60
4.5 Common Method Bias Test. 67
Table 4 7 Total Variance Explained 67
4.5 Hypothesis Testing Results. 67
4.6 Control Variables. 70
CHAPTER FIVE CONCLUSIONS AND SUGGESTIONS 71
5.1 Research Discussion and Conclusion. 71
5.2 Theoretical and Managerial Implications. 76
5.2.1 Theoretical Implications. 76
5.2.2 Managerial Implications. 79
5.3 Limitations and Future Researches. 81
Appendix A: Variables Measurements 94
Appendix B: Interviews 97
Appendix C: Survey Design (English and Vietnamese) 116
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