||團隊多樣性, 團隊凝聚力及集體效能對團隊績效的影響 - 以台灣蘭花產業為例
||The Influences of Team Diversity, Team Cohesion and Collective Efficacy on Team Performance: The Example of Taiwan Orchid Industry
||Institute of International Management (IIMBA--Master)(on the job class)
團隊合作在現今的企業組織中已成主流, 團隊的組成結構和多樣性也被認為是能影響團隊績效的原因之一. 本研究的目的是以台灣的蘭花產業為例, 來分析並探討團隊多樣性, 團隊凝聚力, 集體效能及團隊績效彼此之間的關係與影響.
本研究以團隊為單位, 採用了PLS軟體和分析方法. 從數據分析中, 我們發現在團隊多樣性, 團隊凝聚力, 集體效能和團隊績效之間存在著顯著並正向的關係. 這個發現與我們的假設是一致的. 而在這些相互影響中, 又以集體效能對團隊績效的影響最為顯著.
Team work has become the major trend in most business organizations. The formation and diversity of a team is argued to have influence on a team’s performance. The objective of this paper is to use Taiwan’s orchid industry to study the relationships among Team Diversity, Team Cohesion, Collective Efficacy and Team Performance.
Through the PLS data analysis, we found strong and positive relationships among Team Diversity, Team Cohesion, Collective Efficacy and Team Performance as we hypothesized with the influence of Collective Efficacy on Team Performance being the most significant.
TABLE OF CONTENTS...... IV
LIST OF TABLES....... VI
LIST OF FIGURES....... VII
CHAPTER ONE INTRODUCTION....... 1
1.1 Research Background and Motivation........ 1
1.2 Orchids in Taiwan........ 3
CHAPTER TWO LITERATURE REVIEW....... 6
2.1 Teams and Team Performance........ 6
2.1.1 Definition of Teams........ 6
2.1.2 Definition of Team Performance........ 11
2.1.3 Attributes of Team Performance........ 14
2.2 Team Diversity....... 16
2.2.1 Nationality Diversity........ 18
2.2.2 Language Diversity........ 19
2.2.3 Age Diversity........ 20
2.2.4 Education Diversity........ 20
2.2.5 Tenure Diversity........ 21
2.3 Team Cohesion........ 22
2.4 Collective Efficacy........ 23
CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY..... 26
3.1 Conceptual Model and Hypotheses...... 26
3.2 Questionnaire...... 27
3.3 Sample...... 27
3.4 Data Analysis...... 28
3.4.1 Descriptive Analysis..... 28
3.4.2 Reliability Analysis..... 29
CHAPTER FOUR RESEARCH RESULTS.. 30
4.1 Descriptive Analysis...... 30
4.2 Reliability Analysis...... 33
4.3 PLS Analysis...... 37
CHAPTER FIVE CONCLUSION AND SUGGESTIONS..... 39
5.1 Research Discussions...... 39
5.2 Research Contributions..... 40
5.3 Research Limitations...... 41
5.4 Future Research.... 41
Appendix 1: Questionnaire – English.... 55
Appendix 2: Questionnaire – Chinese.... 58
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