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系統識別號 U0026-0812200915091962
論文名稱(中文) 產品稀少性和消費者獨特性需求對購買意願之影響
論文名稱(英文) The Effects of Product Scarcity and Consumer's Need for Uniqueness on Purchase Intention
校院名稱 成功大學
系所名稱(中) 國際企業研究所碩博士班
系所名稱(英) Institute of International Business
學年度 97
學期 2
出版年 98
研究生(中文) 吳瑛茵
研究生(英文) Ying-Yin Wu
學號 r6696405
學位類別 碩士
語文別 英文
論文頁數 147頁
口試委員 口試委員-蔡東峻
指導教授-吳萬益
口試委員-賴孟寬
中文關鍵字 獨特性需求理論  知覺獨特性  知覺犧牲  知覺品質  預期昂貴  產品稀少性  知覺價值  購買意願 
英文關鍵字 Perceived Quality  Perceived Sacrifice  Assumed Expensiveness  Scarcity  Need for Uniqueness  Perceived Uniqueness  Purchase Intention  Perceived Value 
學科別分類
中文摘要   限量策略是廠商操弄產品的稀少性效果,企圖影響消費者購買決策的一種行銷手法。許多知名品牌像是NIKE、Apple 以及Swatch 等紛紛設計並生產限量產品,藉此來加強產品的不可獲得性,增加消費者擁有該產品的慾望 (Brannon & McCabe, 2001)。因此,對廠商而言,最重要就是將產品限量的訊息正確地告知消費者並使其進而購買產品。
  然而,對於有關產品稀少性如何增進消費者知覺價值與購買意圖仍不甚清楚,很少研究整合不同的中介機制和干擾變項來驗證稀少性效果。再者,擁有稀少性產品可以傳達個人的獨特性。根據獨特性需求理論,消費者的獨特性需求會干擾稀少性對知覺價值評估的影響。根據Lynn 所提出的S-E-D模型和Monroe和Krishnan提出的知覺價值模型,他們均從不同的角度來探討如何透過昂貴-品質-價值之機制來發揮稀少性效果,然而過去有關這方面得的研究並沒有學者將相關之理論整合為一個比較周延之模型來解釋稀少性效果。本研究擬填補此一研究空缺,進一步整合相關之理論來推導出比較完整之觀念性架構,並進一步驗證稀少性效果如何,此透過中介與干擾機制-包括預期昂貴、知覺品質、知覺犧牲、知覺獨特性來知覺價值購買意願。希望透過此架構得知中介機制與干擾變項對稀少性效果的影響程度。
  根據上述研究目的,本研究將以實驗設計法來操弄稀少性變數,並進一步探討稀少性對於消費者知覺價值與購買意願的影響。本研究於網路上收集285有效樣本進行研究,並採用因素分析、信度檢定、階層回歸、變異數分析和線性結構分析等進行統計分析,以驗證本研究所推導的研究假設。
  根據本研究結果分析,所得結論如下:(1) 產品稀少性效果可透過中介機制-預期昂貴、知覺品質和知覺獨特性,來影響消費者的知覺價值與購買意願;(2)知覺品質對於知覺犧牲並沒有顯著性負向影響;(3) 知覺獨特性對於知覺犧牲有顯著性正向影響;(4) 消費者獨特性需求對於知覺獨特性與知覺價值間之關係有干擾影響。
英文摘要 Scarcity strategies are employed by marketers in an attempt to influence consumer’s decision-making. Famous brands like NIKE, Apple, and Swatch have designed and produced limited-edition products specifically to stress the unavailability of products, thereby intensifying the desire for owning the products (Brannon & McCabe, 2001). Therefore, as the market environments become more and more dynamic and complex, it is essential for marketers to correctly deliver scarcity messages to consumers and then motivate their purchase intentions.
However, scarcity effects were examined with very limited aspects, very rare studies investigated simultaneously the impacts of multiple mediating and moderating variables that sufficiently explains the value-enhancement of scarcity strategies. For example, based on the need for uniqueness theory, consumers’ need for uniqueness can be viewed as a moderator of scarcity effects on valuation process. The conceptual framework of Lynn’s S-E-D model and Monroe and Krishnan’s price-perceived quality model also try to explain the scarcity effects from the perspectives of expensive-quality-value mechanisms. However, none of the previous studies have integrated these theories into a more comprehensive model to explain the phenomenon of scarcity. This study intends to fill this research gap by integrating relevant theories and developing a more comprehensive research framework to fully understand how scarcity affects consumers’ value perceptions and purchase intents as well as the moderating role of need for uniqueness.
Based on the purpose of this study, the hypotheses are developed to examine. Questionnaires are used to collect data, and 285 completed questionnaires are put into analysis. Statistical methods, including factor analysis, reliability tests, hierarchical regression, analysis of variance (ANOVA) and structure equation model (SEM) are used for further examination.
According to the results of this study, several results are made as follows: (1) The effects of scarcity have significantly positive impacts on perceived value and purchase intention through mediating mechanisms-assumed expensiveness, perceived quality, perceived sacrifice, and perceived uniqueness; (2) The effect of perceived quality has no negative impact on perceived sacrifice; (3) Perceived uniqueness has a significantly positive impact on perceived sacrifice; (4) The moderating effect of need for uniqueness has a significant impact on the relationship between perceived uniqueness and perceived value.
論文目次 Contents
List of Figures IV
List of Tables V
CHAPTER ONE 1
1.1 Research Background and Motivations 1
1.2 Research Objectives 3
1.3 Research Procedure 4
1.4 The Structure of this Study 6
CHAPTER TWO 8
2.1 Definition of Research Constructs 8
2.1.1 Perceived Scarcity 8
2.1.2 Perceived Sacrifice 10
2.1.3 Assumed Expensiveness and S-E-D model 11
2.1.3.1 Assumed Expensiveness 11
2.1.3.2 S-E-D Model 11
2.1.4 Perceived Quality 13
2.1.5 Perceived Value 14
2.1.6 Perceived Uniqueness 16
2.1.7 Need for Uniqueness 17
2.1.8 Purchase Intention 18
2.2 Hypotheses Development 19
2.2.1 Relationship between Perceived Scarcity and Assumed Expensiveness 19
2.2.2 Relationship between Perceived Scarcity and Perceived Uniqueness 20
2.2.3 Relationship between Assumed Expensiveness and Perceived Quality 20
2.2.4 Relationship between Assumed Expensiveness and Perceived Sacrifice 21
2.2.5 Relationship between Perceived Quality and Perceived Sacrifice 22
2.2.6 Relationship between Perceived Uniqueness and Perceived Sacrifice 23
2.2.7 Relationship between Perceived Sacrifice, Perceived Quality and Perceived Value 23
2.2.8 Relationship between Perceived Uniqueness and Perceived Value 24
2.2.9 Moderating Effect of Need for Uniqueness on the Relationship between Perceived Uniqueness and Perceived Value 25
2.2.10 Relationship between Perceived Value and Purchase Intention 26
CHAPTER THREE 28
3.1 The Conceptual Model 28
3.2 Hypotheses to Be Tested 29
3.3 Methodology 30
3.3.1 Pretest 30
3.3.1.1 Stage 1 30
3.3.1.2 Stage 2 31
3.3.1.3 Stage 3 32
3.3.2 Stimuli and Manipulations 35
3.3.3 Sampling Design and Procedure 36
3.4 Construct Measurement 36
3.4.1 Perceived Scarcity 36
3.4.2 Assumed Expensiveness 37
3.4.3 Perceived Quality 38
3.4.4 Perceived Sacrifice 38
3.4.5 Perceived Uniqueness 39
3.4.6 Need for Uniqueness 39
3.4.7 Perceived Value 40
3.4.8 Purchase Intention 40
3.5 Questionnaire Design 41
3.6 Data Analysis Procedures 41
3.6.1 Descriptive Statistical Analysis 42
3.6.2 Purification and Reliability of the Measurement Constructs 42
3.6.2.1 Factor Analysis 42
3.6.2.2 Item-to-total Correlation 42
3.6.2.3 Internal Consistency Analysis (Cronbach’s α) 42
3.6.3 Relationships between Research Variables 43
3.6.3.1 Hierarchical Regression Analysis 43
3.6.3.2 Cluster Analysis and Analysis of Variance (ANOVA) 43
3.6.3.3 Structure Equation Model (SEM) 43
CHAPTER FOUR 45
4.1 Descriptive Analysis 45
4.1.1 Data Collection 45
4.1.2 Characteristics of Respondents 46
4.2 Measurement Results for Relevant Research Variables 47
4.3 Exploratory Factor Analysis and Reliability Tests 50
4.3.1 Perceived Scarcity 51
4.3.2 Assumed Expensiveness 52
4.3.3 Perceived Sacrifice 53
4.3.4 Perceived Quality 54
4.3.5 Perceived Uniqueness 55
4.3.6 Need for Uniqueness 55
4.3.7 Perceived Value 56
4.3.8 Purchase Intention 57
4.4 Confirmatory Factor Analysis: Construct Validity and Reliability 58
4.4.1 Discriminant Validity Analysis 61
4.5 Manipulation Check 62
4.6 Relationships among Research Variables 63
4.6.1 Relationship between Perceived Scarcity and Assumed Expensiveness 63
4.6.2 Relationship between Perceived Scarcity and Perceived Uniqueness 64
4.6.3 Relationship between Assumed Expensiveness and Perceived Quality 65
4.6.4 Relationship between Assumed Expensiveness and Perceived Sacrifice 66
4.6.5 Relationship between Perceived Quality and Perceived Sacrifice 68
4.6.6 Relationship between Perceived Uniqueness and Perceived Sacrifice 69
4.6.7 Relationship between Perceived Sacrifice, Perceived Quality and Perceived Value 70
4.6.8 Relationship between Perceived Uniqueness and Perceived Value 72
4.6.9 Relationship between Perceived Value and Purchase Intention 73
4.7 Moderating Effect of Need for Uniqueness 74
4.8 Structure Equation Model (SEM) 77
4.8.1 The Full Model 77
4.8.2 The Competing Model 82
CHAPTER FIVE 89
5.1 Research Conclusions 89
5.2 Managerial Implications 94
5.3 Limitations and Future Research Directions 96
REFERENCES 98
APPENDIX 103
APPENDIX A 103
APPENDIX B 109
APPENDIX C 122
APPENDIX D 135
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