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系統識別號 U0026-0812200915055049
論文名稱(中文) 安全文化、安全行為與安全績效關係之研究 -以台灣鐵路管理局為例
論文名稱(英文) Safety Culture, Safety Behavior and Safety Performance in Taiwan Railway Administration
校院名稱 成功大學
系所名稱(中) 交通管理學系碩博士班
系所名稱(英) Department of Transportation & Communication Management Science
學年度 97
學期 1
出版年 98
研究生(中文) 許智閔
研究生(英文) Chin-Min Hsu
電子信箱 r5695123@mail.ncku.edu.tw
學號 R5695123
學位類別 碩士
語文別 中文
論文頁數 59頁
口試委員 口試委員-李治綱
口試委員-呂錦山
指導教授-鄭永祥
中文關鍵字 安全文化  安全行為  安全績效  鐵路 
英文關鍵字 Railway  Safety performance  Safety behavior  Safety culture 
學科別分類
中文摘要 本研究的主要目的在於找出安全文化、安全行為、安全績效三者之間的關連性。而其次目的是找出並解釋影響其三者的相關構面與因素。目前關於安全文化、安全行為與安全績效這三者的關連性以文獻探討為主,很少是利用資料來做彼此之間的驗證其相互影響關係。而本研究是利用臺鐵駕駛員來做測量樣本,其有效樣本為536人,以發放問卷的方式來作測量。本研究所使用的方法為結構方程模式與因素分析。在根據其研究結果顯示安全文化確實會影響到安全行為的認知,並且也發現安全文化與安全行為會對個人認知上的安全績效造成影響。這些發現結果都是過去學者以論述的方式來作呈現,並沒有以實際測量的報告來做驗證。所以本研究是希望利用個案來做分析驗證,並再加以佐證其各個學者所提出的假設,來進一步確認安全文化、安全行為與安全績效三者之間彼此相互的影響關係。
英文摘要 This research aims at identifying the correlations among safety culture, safety Behavior, and safety performance, as well as finding and explaining the relational dimensions and factors that affects the above three aspects. Most of the existing reference about this topic (the correlation among safety culture, safety Behavior, and safety performance) were conducted by literature review, few of them has been identified by actual data. The SEM (structure equation modeling) and factor analysis are applied by issuing questionnaires to drivers of Taiwan Railway. A total of 536 effective samples were obtained. Results show safety culture has certain effect upon the awareness in safety Behavior. Safety culture and safety Behavior influence personal awareness in safety performance. Contrary to previous literatures, this study uses case study to analyze hypothesis and results from other researchers, and ensures the mutual effects among safety culture, safety Behavior, and safety performance.
論文目次 第一章 緒論-----------------------------------------------1
1-1 研究背景與動機-------------------------------------1
1-2 研究目的-------------------------------------------3
1-3 研究範圍與限制-------------------------------------3
1-4 研究流程-------------------------------------------3
第二章 文獻回顧-------------------------------------------6
2-1 臺灣鐵路局的簡介-----------------------------------6
2-2 鐵路安全的相關文獻探討 ----------------------------7
2-3 安全行為相關文獻探討-------------------------------9
2-3-1安全行為的相關文獻研究-------------------------9
2-4 安全文化相關文獻探討 ---------------------------10
2-4-1安全文化的定義---------------------------------10
2-4-2 安全文化相關文獻研究--------------------------11
2-5 安全績效的相關文獻研究----------------------------13
2-5-1 安全績效的相關文獻探討------------------------13
2-6 駕駛員的相關文獻探討------------------------------14
2-7 小結----------------------------------------------14
第三章 研究方法------------------------------------------17
3-1 研究架構------------------------------------------17
3-2 研究變項之操作性定義及構面------------------------18
3-3 研究假設------------------------------------------19
3-4 問卷與抽樣設計------------------------------------20
3-4-1 抽樣對象--------------------------------------24
3-4-2 抽樣方法--------------------------------------24
3-5 資料分析方法--------------------------------------24
3-6 小結----------------------------------------------27
第四章 研究分析結果--------------------------------------28
4-1基本敘述性統計分析---------------------------------28
4-1-1 樣本分佈與敘述統計----------------------------28
4-1-2 臺鐵的安全行為、安全文化與安全績效之敘述性統計-- --------29
4-2 安全行為、安全文化與安全績效因素分析與信度分析------ --------32
4-2-1 安全行為的因素與信度分析----------------------32
4-2-2 安全文化的因素與信度分析----------------------33
4-2-3 安全績效因素與信度分析------------------------36
4-3 結構方程模式之建立--------------------------------37
4-3-1 結構方程模式之分析----------------------------38
4-4 結構方程模式假設檢定------------------------------39
4-5 小結----------------------------------------------41
第五章 結論與建議----------------------------------------42
5-1 結論----------------------------------------------42
5-2 建議----------------------------------------------43
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