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系統識別號 U0026-0812200914092668
論文名稱(中文) 智研部門互動對智權績效之影響-以台灣高科技產業為例
論文名稱(英文) The Effects of the Interaction between R&D and IP Department on Performance ─A Study of Taiwan High-Tech Industry
校院名稱 成功大學
系所名稱(中) 企業管理學系專班
系所名稱(英) Department of Business Administration (on the job class)
學年度 96
學期 2
出版年 97
研究生(中文) 柯雅瓊
研究生(英文) Ya-Chiung Ko
電子信箱 r4795135@mail.ncku.edu.tw
學號 r4795135
學位類別 碩士
語文別 中文
論文頁數 82頁
口試委員 指導教授-方世杰
口試委員-蔡馥陞
口試委員-吳雅蓉
中文關鍵字 環境不確定性  部門互動  智慧財產權  合作性文化 
英文關鍵字 environmental uncertainty  the compatibility of organization culture  Intellectual property  Department interaction 
學科別分類
中文摘要 台灣產業結構正面臨到重大轉折點,而智慧資本已是台灣能否轉型為高附加價值知識型產業的關鍵,台灣從2002年開始一連串的被告侵權風波,背後代表的意義是智慧財產已逐漸成為企業生存命脈,尤其是對於高科技產業,有先進技術就能領導市場已是不變的致勝法則。因此企業需加強研發並使用智權管理,才能將研發技術的價值發揮至最大,而研發技術由研發單位主導,智權單位則管理智權,企業要如何將本身的智慧財產做有效的運用或作為策略性工具,需仰賴智權單位與研發單位互動找出方案,但過去關於組織跨部門互動與合作等相關研究,多著重在行銷vs.研發或是生產vs.研發面向,較少有智權與研發介面之探討,因此本研究想針對智研互動進行探討。另一方面,當企業能擁有相容性的文化,意謂組織內成員具有相近的價值觀、思考與行為模式,組織成員願為彼此的合作關係做調整,而這樣彈性的配合可帶來更緊密的部門互動關係並進而提升績效,而這亦為本研究想探討之。此外,因過去研究顯示組織互動時常會將環境納入考量因素,環境的變動意謂企業因主觀認知競爭環境、技術層次的變化程度,將採取適時策略予以因應,並因這樣的環境變化帶來更緊密的部門互動。而這反應在智權與研發單位間的互動過程至智權績效產出的干擾效果,亦是本研究想要探討。

本研究針對台灣科學工業園區廠商發放990份問卷,回收128份,有效122份,研究結果發現如下:
一、本研究在進行實證量化研究時,發現在智研兩單位的部門互動對智權績效之影響關係,僅有互動領域和非正式化機制溝通對智權績效有顯著影響。二、 合作性文化對智權績效有顯著性影響。三、 環境不確定性在部門互動對智權績效之影響無干擾效果,本研究藉由LISREAL進一步探討變數間潛在因果關係,發現環境不確定性分別對部門互動、合作性文化有直接影響關係。
英文摘要 The industry structure in Taiwan is now facing significant turning point, and the Intellectual Capital has became the key determinant of whether the industry in Taiwan could be changed to high value added knowledge-based industry. The fact that Taiwanese companies have been burdened by a lot of litigations since 2002 shows that Intellectual Property (IP) has gradually became the crucial factor for the existence of an enterprise. Especially for high-tech industries, it is the rule for obtaining success that those that have excellent technology could lead the market. Therefore, a company should enhance its R&D and use IP management to maximize its R&D values. The current situation is that the R&D department is in charge of R&D technology while the IP department responsible for IP management. Therefore, it depends on the mutual interaction and coordination of both R&D and IP departments to use a company’s intellectual property efficiently or as competitive skills.
Previous research explores interaction and cooperation of cross-function departments were mostly focused on marketing department vs. R&D department or manufacturing department vs. R&D department; however, research investigates the interaction and cooperation of IP department vs. R&D department is scant. Therefore, this study aims to explore the interaction of IP department and R&D department. In addition, the present study also investigates the effect of the compatibility of an organization’s culture on the interaction and cooperation of cross-function departments and their performance. We would expect that people in the same organization would possess similar vales, thinking and behavioral methods, and are more likely to adjust themselves for mutual coordination. This organization’s cultural compatibility would bring closer interactive relationship of cross-function departments and hence improve their performances. Prior research also indicates that environment is regarded as a factor in need of consideration when departments try to interact with each other, and it is proven that environmental changes would bring closer interaction of cross-function departments. The interaction process between IP department and R&D department, and the moderating effects on IP performance are also discussed in this study.
The present study use questionnaires to gather information. The population of our sample consists of 990 companies located in science parks in Taiwan. Of the 990 questionnaires mailed, 128 responses were received. Of 128 responses, 122 were available for use in this study. The major findings of this study were summarized as follows:
1. Empirical result indicates that while explores the effect of the interaction between IP department and R&D department on IP performance; only factors associated with the interaction and informal communication mechanism have significant effect on IP performance. 2. The compatibility of an organization’s culture has positive (or significant) effect on IP performance. 3. Environmental uncertainty factor to the interaction between IP department and R&D department on IP performance has no moderating effects. This study also use LISREAL to examine the potential relationship between variables, the result shows environmental uncertainty is significantly associated with interaction of cross-function departments and an organization’s cultural compatibility.
論文目次 中文摘要 I
英文摘要 II
誌謝 III
目錄 IV
表目錄 V
圖目錄 VI
第一章 緒論 01
第一節 研究動機 01
第二節 研究目的 03
第三節 研究流程 03
第四節 研究限制 05
第二章 文獻探討 06
第一節 智慧財產權 06
第二節 部門互動 20
第三節 組織文化與環境不確定性 32
第四節 智權績效 36
第三章 研究方法 37
第一節 研究架構 38
第二節 研究假設 39
第三節 研究變數及操作型定義 41
第四節 研究對象與研究方法 46
第五節 資料分析 51
第四章 資料分析與討論 53
第一節 研究樣本描述性統計分析 53
第二節 因素分析與信度分析 56
第三節 差異性分析 61
第四節 部門互動、合作性文化、環境不確定性與智權績效之相關性分析 65
第五節 部門互動、環境不確定性與合作性文化對智權績效之迴歸分析 67
第六節 線性結構模式分析 72
第五章 結論 77
第一節 研究結果 77
第二節 研究貢獻 81
第三節 未來研究方向 82
參考文獻
附錄:問卷
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