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系統識別號 U0026-0812200914055225
論文名稱(中文) 專案經理之領導行為、人格特質對新產品開發績效之影響-以某科技公司為例
論文名稱(英文) A Study on the Effect of Project Manager’s Leadership、Personality on New Product Development Performance.— A Case Study of a High-Technology Company
校院名稱 成功大學
系所名稱(中) 企業管理學系專班
系所名稱(英) Department of Business Administration (on the job class)
學年度 96
學期 1
出版年 97
研究生(中文) 高柏倫
研究生(英文) Po-lun Kao
學號 r4794134
學位類別 碩士
語文別 中文
論文頁數 116頁
口試委員 指導教授-莊雙喜
口試委員-康信鴻
口試委員-張心馨
中文關鍵字 領導行為  人格特質  專案管理  專案績效 
英文關鍵字 Personality  Project Performance  Leadership  Project Management 
學科別分類
中文摘要 專案管理是現代企業在執行新產品發展時,為因應高度競爭且多變化的市場環境下,所最為廣泛被使用的技巧與技能。而良好的專案領導人則常是專案能否成功的重要因素與必要條件,特別是對有高度時間、成本與品質壓力的新產品發展專案而言,更是決定能夠提升開發效能的主因。
故本研究即以此觀點探討新產品發展活動中,專案領導者的領導行為及其人格特質對新產品發展績效之影響,即如何建立團隊的工作默契與規則,透過凝聚組織內部的共識以產生高效率的績效。研究乃以某科技公司之專案經理為主要之研究對象,藉由質性研究的深度訪談,配合其他功能性組織主管間之多方論述內容與領導者相互應證對照,以進一步瞭解該公司專案領導者在專案管理職務上的效益性,及探討專案經理領導行為、人格特質對專案績效的影響。
本研究經企業實際訪談後,將資料分析結果提出以下幾點研究發現:1. 理想的專案領導行為應朝向「團隊型」發展。2. 最適當的專案經理人格特質應為同時具備有「外向性」、「開放學習性」兩種類型。3.雖人格特質不易改變,但是人格特質對領導行為具有高度相關性。4. 最適當的專案績效衡量指標應同時兼具考量進度達成率、成本控制、技術品質達成率及公司對整體績效的滿意程度。
英文摘要 In order to have a quick response to highly competitive and varying markets, project management becomes the vital method of management adapted by modern organizations when developing a new product. A good project leader is the key factor to make a successful project, especially for the new product developed with limited time, cost and quality requirement.

This research focuses on the effect of project manager’s leadership and personality on new product development. It means an establishment of the teamwork rules to reach a highly effective performance by gathering internal consensus. The objects of this research are project managers of a tech company. By using deep interview and qualitative approach, coupled with some other functional leaders’ opinions and statements evidenced by project leader’s actual behavior and performance, we may know something about the benefits resulted from project leader role in the project, and the effect of project manager’s leadership and personality on the project performance.

After the interviews, the findings from data analysis are depicted as follows. First of all, an ideal behavior of a leader of project management should move toward the teamwork pattern. Second, the best project manager’s personality should contain both “Extraversion” and “Openness to Experience” types. Third, although personality is not easy to be changed, it is indeed highly related with project manager’s leadership. Finally, the most proper project performance measurement index should consider weather or not, from the prospective of the company, target schedule, cost control, quality and satisfaction of the project are reached.
論文目次 摘 要 i
Abstract ii
誌 謝 iii
目 錄 iv
表目錄 vi
圖目錄 viii
第壹章 緒論 1
第一節 研究背景 1
第二節 研究動機 2
第三節 研究目的 3
第四節 研究範圍 3
第五節 論文流程與章節架構 3
第貳章 文獻探討 7
第一節 專案管理 7
第二節 專案領導 15
第三節 人格特質 39
第四節 新產品發展 43
第五節 新產品發展專案績效評估 49
第叁章 研究方法與設計 61
第一節 研究方法 61
第二節 研究架構 63
第三節 研究設計與方法 64
第四節 訪談程序 69
第肆章 資料分析與研究結果 71
第一節 個案公司與受訪者、編碼員背景資料 72
第二節 訪談內容編碼彙整與分析 75
第三節 信度與效度分析 91
第四節 結語 93
第伍章 結論與建議 95
第一節 研究結果之彙整與管理意函 95
第二節 研究限制 100
第三節 對未來研究的建議 100
參考文獻 102
附錄A:訪談邀請函 109
附錄B:問卷 110
附錄C:訪談大綱 115
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