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系統識別號 U0026-0812200911514526
論文名稱(中文) 透過人格特質組合以及工作設計來探討團隊互動以及團隊績效之關係-以學生團隊為例
論文名稱(英文) Exploring the Relationships between Team Process and Team Effectiveness with Personality Traits and Work Design – A Case of Student Teams
校院名稱 成功大學
系所名稱(中) 工業與資訊管理學系碩博士班
系所名稱(英) Department of Industrial and Information Management
學年度 94
學期 2
出版年 95
研究生(中文) 許百琮
研究生(英文) Pai-Tsung Hsu
電子信箱 bowlingspt300@yahoo.com.tw
學號 r3693115
學位類別 碩士
語文別 英文
論文頁數 99頁
口試委員 口試委員-王惠嘉
指導教授-李再長
口試委員-吳建興
中文關鍵字 人格特質組合  工作設計  團隊互動  團隊效能 
英文關鍵字 Work Design  Personality Traits  Team Process  Team Effectiveness 
學科別分類
中文摘要 團隊式的運作已經普遍存在於當今的大學教育,而學者也不斷地了解以及探討如何建構一個有績效的團隊所牽涉到的變數。根據過去的文獻,本研究根據文獻探討所提及的Input-Process-Output (IPO)模型為基礎,發展出一適合學生團隊運作的架構。在此架構中,團隊績效將被團隊互動,人格特質以及工作設計等變數所影響。此外,不同的人格特質組合以及工作設計內容也將會為團隊互動的程度帶來影響。本研究將採用問卷的形式,以國立成功大學日間部的學生為對象發放問卷。希望透過此研究,可以了解各個變數所扮演的角色以及團隊效能的意涵。
經過分析可以發現,人格特質組合,工作設計以及團隊互動對團隊最後效能的產出呈現一個顯著的相關影響。此外,團隊互動的程度也會因人格特質以及工作設計的不同而有所差異,本研究架構適切度以及各變數信效度經分析後皆符合標準,證明本研究架構適合使用於團隊效能分析。而本研究結果也可供學者以及一般學生作為參考,相關的討論以及建議將也將做為學者以及實務界作為學術上的參考。





英文摘要 As team projects have become more and more common in university education, an increased understanding of factors contributing to team effectiveness is necessary for instructors and students. According to a wide base of literature review, the study develops a model to discuss team effectiveness. In the conceptual framework, team effectiveness will be influenced by team process, personality traits and work design. Further, different personality traits and dissimilar of work design will also lead to different degrees of team process. Questionnaire was used to collect data from different classes and teams. With the recognition of the role of input variables and teamwork on team effectiveness, instructors can guide student teams in developing these desirable characteristics.
The research results indicated that the personality traits, work design and team process showed significant influences on effectiveness of teams. Moreover, team process was influenced by personality traits and work design, too. After the analysis of LISREL, the suitability of the framework was fine. It proves that the model is applicable for the research. The research results would be of help on teamwork of students. Discussions and implications are presented in the end.





論文目次 Table of Contents
Abstract(Chinese)…………………………………………………………..I
Abstract……………………………………………………II
Acknowledgement(Chinese)………………………………………………..III
Table of Contents………………………………………………………IV
List of Figures……………………………………………………...VII
List of Tables………………………………………………………...VIII
Chapter 1 Introduction…………………………………………...1
1.1 Research background and motivation 2
1.2 Research objectives 4
1.3Research procedure 4
1.4Thesis overview 7
Chapter 2 Literature Review………………………………………………………….8
2.1 Team effectiveness 8
2.1.1 The model of team effectiveness 8
2.1.2 Appraisal of team effectiveness 15
2.2 Team process 16
2.2.1 Communication 18
2.2.2 Conflict 19
2.2.3 Social support 20
2.2.4 Trust 20
2.3 Personality 21
2.3.1 The definition of personality 21
2.3.2 Personality traits 22
2.3.3 The big five personality factors 23
2.4 Team composition 26
2.5 Work design 27
2.5.1 Skill utilization 29
2.5.2 Work method control 30
2.5.3 Workload sharing 30
2.6 Relations among dimensions 31
2.6.1 Personality traits and team process 31
2.6.2 Work design and team process 31
2.6.3 Team process and team effectiveness 32
2.6.4 Personality traits and team effectiveness 33
2.6.5 Work design and team effectiveness 34
2.7 Summary 35
Chapter 3 Methodology………………………………………………………...36
3.1 Conceptual framework 36
3.2 Operational definitions 37
3.3 Research hypothesis 38
3.4 Questionnaire design 44
3.5 Sampling selection 47
3.6 Analysis method 48
Chapter 4 Data Analysis Results………………………………………………………….50
4.1 Pre-test and questionnaire retrieval 50
4.2 Description statistics 51
4.2.1 Individual level data 51
4.2.2 Team level data 52
4.2.3 Demographic data 53
4.3 Reliability test 55
4.3.1 Personality traits 56
4.3.2 Work design 58
4.3.3 Team process 58
4.3.4 Team effectiveness 59
4.4 Correlation analysis 60
4.4.1 Personality traits to team process 60
4.4.2 Work design to team process 61
4.4.3 Team process to team effectiveness 62
4.4.4 Personality traits to team effectiveness 62
4.4.5 Work design to team effectiveness 63
4.5 Linear structure relation 63
4.6 Regression 68
4.6.1 The effect of personality traits on team process 69
4.6.2 The effect of work design on tram process 70
4.6.3 The effect of team process on team effectiveness 70
4.6.4 The effect of personality traits on team effectiveness 71
4.6.5 The effect of work design on team effectiveness 72
4.7 Summaries of hypotheses examination 73
Chapter 5 Conclusions and Suggestions…………………………………………………..77
5.1 Research conclusions 77
5.1.1 Personality traits 77
5.1.2 Work design 78
5.1.3 Team process 78
5.1.4 Team effectiveness 79
5.1.5 Team characteristics 80
5.1.6 Summary 81
5.2 Limitations 82
5.3 Suggestions 83
5.4 Suggestions for future study 85
References…………………………………………………………..86
Appendix…………………………………………………………96

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