進階搜尋


 
系統識別號 U0026-0812200911281188
論文名稱(中文) 安全氣候對工作態度與組織公民行為之影響:以OHSAS 18000認證為例
論文名稱(英文) The Effect of Safety Climate on Work Attitudes and Organizational Citizenship Behaviors: A Study of OHSAS 18000 Certification
校院名稱 成功大學
系所名稱(中) 工業與資訊管理學系碩博士班
系所名稱(英) Department of Industrial and Information Management
學年度 93
學期 2
出版年 94
研究生(中文) 洪誌瑋
研究生(英文) Chih-Wei Hong
學號 R3692118
學位類別 碩士
語文別 英文
論文頁數 56頁
口試委員 口試委員-吳建興
口試委員-蔡長鈞
指導教授-李再長
中文關鍵字 職業安全  安全氣候  工作滿意度  組織承諾  組織公民行為  社會交易理論 
英文關鍵字 Safety climate  Social exchange theory  Organizational citizenship behavior  Occupational Safety  Job satisfaction  Organizational commitment 
學科別分類
中文摘要   本研究的目的在了解社會心理因素於組織推動職業安全衛生管理系統(OHSMS)時,在裡面所扮演的角色。本研究將討論當組織透過職業安全衛生評估系列(OHSAS)18000的認證來自發性的推動職業安全衛生管理系統時,是否會透過高階管理者與員工間的社會交換關係,使員工回報以自發性的組織公民行為,促使組織效能提升;以及這樣的社會交易關係是否會經由員工的工作態度來做為一個中介的影響。

  本研究針對台灣188間通過OHSAS 18001認證的工廠發出940份問卷,共回收121份有效問卷。在經過敘述性統計及信度分析之後,本研究使用迴歸分析來驗證每個構面間的相關性,且根據Baron and Kenny (1986)與Holmbeck (2002)所建議的方法來測試工作態度的中介影響。最後使用線性結構關係模式(Linear Structure Relation,LISREL)驗證研究架構與問卷資料間之適用性。分析結果顯示本研究在各項構面間皆存在顯著相關。其中最重要的部份在於安全氣候與組織公民行為間關係的發現,以及員工的工作滿意度和組織承諾會中介影響這項關係的形成。


英文摘要  The purpose of this research is to understand the role of psychosocial factor in the Occupational Health & Safety Management System (OHSMS). It will be discussed that will firms’ autonomous behaviors of implementing OHSMS, by getting certification of Occupational Health & Safety Assessment Series (OHSAS) 18000, form a social exchange relationship between executives and employees, and then be reciprocated with employees’ autonomous Organizational Citizenship Behaviors (OCB)? And will this relationship be mediated by work attitudes? This research sent 940 questionnaires to 188 facilities that got OHSAS 18001 certification and retrieved 121 effective questionnaires. After computing descriptive statistics and reliability analysis, regression analysis were hired to test the relationship of each dimensions and then according to Baron and Kenny (1986) and Holmbeck’s (2002) approaches to test the mediating effect of work attitudes, with Linear Structure Relation, LISREL to measure the suitability of this research structure and questionnaire data. The analysis results show the significant relationship between each dimension. The most important finding is the relationship between safety climate and organizational citizenship behaviors, and job satisfaction and organizational commitment will mediate the relationship.


論文目次 Acknowledgement (in Chinese) Ⅰ
Abstract (in Chinese) Ⅱ
Abstract Ⅲ
Index of Contents Ⅳ
Index of Figures Ⅵ
Index of Tables Ⅶ

Chapter 1. Introduction 1
1-1. Research Background and Motivation 1
1-2. Research Objectives 4
1-3. Research Procedure 4

Chapter 2. Literature Review 6
2-1. OHSAS 18000 & Safety Climate 6
2-2. Organizational Citizenship Behavior (OCB) 10
2-3. Safety Climate, OCB, and Work Attitudes 13
2-3-1 Safety Climate, OCB and Job Satisfaction 13
2-3-2 Safety Climate, OCB and Organizational Commitment 16

Chapter 3. Methodology 20
3-1. Conceptual Framework 20
3-2. Research Propositions and Hypotheses 20
3-3. Questionnaires Design 22
3-4. Sample Selection 24
3-5. Analysis Method 24

Chapter 4. Analysis Results 27
4-1. Questionnaire Retrieval 27
4-2. Descriptive Statistics 27
4-3. Reliability Analysis 30
4-4. Regression Analysis and Mediation Test 33
4-5. Summaries of Hypotheses Testing 36
4-6. LISREL Model 37
4-6-1 Direct Model 37
4-6-2 Indirect Model 39

Chapter 5. Conclusions and Suggestions 41
5-1. Discussions 41
5-2. Limitations 44
5-3. Suggestions 44
5-4. Suggestions for the Future Study 45

References 47
Appendix 52
參考文獻 林鉦棽 (1999),組織承諾、工作滿足與組織公民行為之研究:各種不同理論模式之比較。中山管理評論,第七卷第四期, 1049-1073.
吳聰智 (2001),台灣中部四類製造業安全氣候與安全績效之相關研究。國立彰化師範大學工業教育學系博士論文 (未出版)。
Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63, 1-18.
Barling, J., Iverson, R. D., & Kelloway, E. K. (2003). High-quality work, job satisfaction, and occupational injuries. Journal of Applied Psychology, 88, 276-283.
Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51, 1173-1182.
Bateman, T. S., & Organ, D. W. (1983). Job satisfaction and the good soldier: The relationship between affect and employee citizenship. Academy of management Journal, 26, 587-595.
British Standard Institution (1999). OHSAS 18001: Occupational health and safety assessment series.
Cooper, C. L., & Sutherland, V. J. (1987). Job stress, mental health, and accidents among offshore workers in the oil and gas extraction industrial. Journal of Occupational and Environmental Medicine, 29, 119-125.
Cropanzano, R., Rupp, D. E., & Byrne, Z. S. (2003). The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors. Journal of Applied Psychology, 88, 160-169.
Dedobbeleer, N., & Beland, F. (1991). A safety climate measure for construction sites. Journal of Safety Research, 22, 97-103.
Dembe, A. E., Erickson, J. B., & Delbos, R. (2004). Predictors of work-related injuries and illnesses: National survey findings. Journal of Occupational and Environmental Hygiene, 1, 542-550.
Graham, J. W. (1991). An essay on organizational citizenship behavior. Employee Responsibilities and Rights Journal, 4, 249-270.
Guastello, S. J. (1992). Accidents and stress-related health disorders among bus operators: Forecasting with catastrophe theory. In J. C. Quick, L. R. Murphy, & J. J. Hurrell, jr. (Eds.), Stress and well-being at work (pp. 252-269). Washington, DC: American Psychological Association.
Hayes, B. E., Perander, J., Smecko, T., & Trask, J. (1998). Measuring perceptions of workplace safety: Development and validation of the work safety scale. Journal of Safety Research, 29, 145-161.
Hofmann, D. A., Gerras, S. J., Morgeson, F. P. (2003). Climate as a moderator of the relationship between leader-member exchange and content specific citizenship: Safety climate as an exemplar. Journal of Applied Psychology, 88, 170-178.
Hofmann, D. A., & Morgeson, F. P. (1999). Safety-related behavior as a social exchange: The role of perceived organizational support and leader-member exchange. Journal of Applied Psychology, 84, 286-296.
Holcom, M. L., Lehman, W. E. K., & Simpson, D. D. (1993). Employee accidents: Influences of personal characteristics, and substance use in job differing in accident potential. Journal of Safety Research, 24, 205-221.
Holmbeck, G. N. (2002). Post-hoc probing of significant moderational and mediational effects in studies of pediatric populations. Journal of Pediatric Psychology, 27, 87-96.
Huang, Y. H., Chen, P. Y., Krauss, A. D., & Apryl Rogers, D. (2004). Quality of the execution of corporate safety policies and employee safety outcomes: Assessing the moderating role of supervisor safety support and the mediating role of employee safety control. Journal of Business and Psychology, 18, 483-506.
Konovsky, M. A., & Pugh, S. D. (1994). Citizenship behavior and social exchange. Academy of Management Journal, 37, 656-669.
LePine, J. A., Erez, A., & Johnson, D. E. (2002). The nature and dimensionality of organizational citizenship behavior: A critical review and meta-analysis. Journal of Applied Psychology, 87, 52-65.
Locke, E. A. (1976). The nature and causes of job satisfaction. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 1297-1349). Chicago: Rand McNally.
Mearns, K., Whitaker, S. M., & Flin, R. (2003). Safety climate, safety management practice and safety performance in offshore environments. Safety Science, 41, 641-680.
Meyer, J. P., & Allen, N. J. (1997). Commitment in the Workplace: Theory, Research and Application. London: Sage Publications.
Mowday, R. T., Porter, L. W., & Steers, R. M. (1982). Employee-Organization linkages: The Psychology of commitment, absenteeism and turnover. New York: Academic Press.
Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The measurement of organizational commitment. Journal of Vocational Behavior, 14, 224-247.
Neal, A., Griffin, M. A., & Hart, P. M. (2000). The impact of organizational climate on safety climate and individual behavior. Safety Science, 34, 99-109.
Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington, MA: Lexington Books.
Organ, D. W., & Lingl, A. (1995). Personality, satisfaction, and organizational citizenship behavior. The journal of Social Psychology, 135, 339-350.
Organ, D. W., & Ryan, K. (1995). A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology, 48, 775-802.
Pater, R. (1990). Safety leadership cuts costs. HRMagazine, 35, 46-47.
Podsakoff, P. M, MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26, 513-563.
Randall, D. M. (1987). Commitment and the organization: The organization man revisited. Academy of Management Review, 12, 460-471.
Randall, M. L., Cropanzano, R., Bormann, C. A., & Birjulin, A. (1999). Organizational politics and organizational support as predictors of work attitudes, job performance, and organizational citizenship behavior. Journal of Organizational Behavior, 20, 159-174.
Räsänen, T., Laitinen, H., & Rasa, P. L. (2000). The effect of age on subjective assessment of hygienic work environment in the metal industry. International Journal of Industrial Ergonomics, 25, 483-489.
Seashore, S. E., & Taber, T. D. (1975). Job satisfaction indicators and their correlates. American Behavioral Scientist, 18, 333-368.
Siu, O. L., Phillips, D. R. & Leung, T. W. (2004). Safety climate and safety performance among construction workers in Hong Kong: The role of psychological strains as mediators. Accident Analysis and Prevention, 36, 359-366.
Steers, R. M. (1977). Antecedents and outcomes of organizational commitment. Administrative Science Quarterly, 22, 46-56.
Van Dyne, L., Graham, J. W., & Dienesch, R. M. (1994). Organizational citizenship behavior: Construct redefinition, measurement, and validation. Academy of Management Journal, 37, 765-802.
Van Dyne, L., & Pierce, J. L. (2004). Psychological ownership and feelings of possession: Three field studies predicting employee attitudes and organizational citizenship behavior. Journal of Organizational Behavior, 25, 439-459.
Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17, 601-617.
Zohar, D. (1980). Safety climate in industrial organizations: Theoretical and applied implications. Journal of Applied Psychology, 65, 96-101.
論文全文使用權限
  • 同意授權校內瀏覽/列印電子全文服務,於2005-06-27起公開。
  • 同意授權校外瀏覽/列印電子全文服務,於2005-06-27起公開。


  • 如您有疑問,請聯絡圖書館
    聯絡電話:(06)2757575#65773
    聯絡E-mail:etds@email.ncku.edu.tw