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系統識別號 U0026-0812200910360297
論文名稱(中文) 個人暨企業文化因素與企業知識分享之關係探討
論文名稱(英文) A Study on Relationships among Individuals, Corporate Culture and Knowledge Sharing
校院名稱 成功大學
系所名稱(中) 企業管理學系碩博士班
系所名稱(英) Department of Business Administration
學年度 91
學期 2
出版年 92
研究生(中文) 胡毓洳
研究生(英文) Yu-Ju Hu
電子信箱 huyuju74@yahoo.com.tw
學號 r4690111
學位類別 碩士
語文別 中文
論文頁數 57頁
口試委員 指導教授-葉桂珍
口試委員-張心馨
召集委員-陳忠仁
中文關鍵字 知識管理  知識分享  工作價值觀  人格特質  企業文化 
英文關鍵字 personality traits  corporate culture  work values  knowledge sharing  knowledge management 
學科別分類
中文摘要 在知識經濟時代下,知識已被視為創造組織競爭優勢的重要資源。而在知識管理中,人員間的知識分享是重要的,因為知識是一種智慧資產,有別於實質資產,它是愈使用愈有價值。而本研究之主要目的乃在探討個人之人格特質、工作價值觀與企業文化對企業員工知識分享行為之影響。本研究以問卷發放方式調查台灣前五百大企業之員工,有效回收問卷共120份,資料經統計分析後,主要之研究結果有以下幾點:
1.企業文化之「風險容忍程度」及「控制」對企業員工的知識分享行為有正向之顯著影響。
2.「成就取向」之人格特質對企業員工的知識分享行為有正向之顯著影響。
3.「追求人際互動」及「追求工作成長」之個人工作價值觀對企業員工的知識分享行為有正向之顯著影響。
4.在同時考量人格特質、工作價值觀及企業文化因素對知識分享行為之整體影響下:
(1)企業文化、人格特質及工作價值觀皆是影響知識外化行為之因素。
(2)人格特質及工作價值觀會影響內隱知識之內化行為,企業文化則無顯著影響。
(3)企業文化及工作價值觀會影響外顯知識之內化行為,人格特質則無顯著影響。
英文摘要 In the knowledge economic era, knowledge has been identified as the important resource to create the competitive advantage of an organization. Knowledge sharing is important in the practice of knowledge management because knowledge is an intellectual assets increase in value with use. The purpose of this study is to discuss how did the personality traits, work values and corporate culture influence the knowledge sharing. The data collection method is by issuing questionnaires to top 500 companies in Taiwan. And a total of 120 questionnaires were used in the analyses. The research results are as follows.
1.“Risk tolerance” and “control” variables of corporate culture show significantly positive influences on knowledge sharing behavior.
2.“Achievement orientation” variable of personality traits shows significantly positive influences on knowledge sharing behavior.
3. “Social interaction” and “work growth” variables of work values show significantly positive influences on knowledge sharing behavior.
4.Considering all influences of personality traits, work values and corporate culture, it shows that: (1) corporate culture, personality traits and work values show influences on externalization behavior of knowledge sharing, (2) personality traits and work values show influences on internalization behavior of tacit knowledge sharing, (3) corporate culture and work values show influences with internalization behavior of explicit knowledge sharing.
論文目次 第一章 緒 論.........................................................1
第一節 研究背景與動機...............................................1
第二節 研究目的與流程...............................................3
一、 研究目的.....................................................3
二、 研究流程.....................................................3

第二章 文獻探討.......................................................5
第一節 企業文化.....................................................5
一、 企業文化之定義...............................................5
二、 企業文化的內涵...............................................7
第二節 個人因素.....................................................9
一、 人格特質.....................................................9
二、 工作價值觀..................................................10
第三節 知識分享....................................................12
一、 知識的內涵及分類............................................12
二、 知識分享....................................................12
三、 企業文化與知識分享..........................................14
四、 個人因素與知識分享..........................................15
第四節 本研究之觀念性架構..........................................17

第三章 研究一:量表設計與分析結果....................................19
第一節 變項之操作性定義及衡量方法..................................19
一、 企業文化....................................................19
二、 人格特質....................................................20
三、 工作價值觀..................................................21
四、 知識分享行為................................................23
五、 問卷彙總....................................................25
第二節 研究對象及抽樣方法..........................................26
一、 研究對象及抽樣過程..........................................26
二、 公司之基本背景資料..........................................28
三、 人口統計變數分析............................................29
第三節 量表分析:各研究變項之因素及信度分析........................30
一、 企業文化....................................................30
二、 人格特質....................................................31
三、 工作價值觀..................................................32
四、 知識分享行為................................................33

第四章 研究二:個人及企業文化對知識分享行為之影響分析................35
第一節 研究架構....................................................35
第二節 資料分析方法................................................37
一、 相關分析....................................................37
二、 複迴歸分析..................................................37
第三節 各構面因素與知識分享行為之相關分析..........................38
第四節 個人暨企業文化因素對知識分享行為之影響分析..................39
一、 個人暨企業文化因素對知識外化指標之複迴歸分析................39
二、 個人暨企業文化因素對內隱知識內化指標之複迴歸分析............41
三、 個人暨企業文化因素對外顯知識內化指標之複迴歸分析............43

第五章 結論與建議....................................................45
第一節 研究結論....................................................45
第二節 建議........................................................47
一、 管理意涵....................................................47
二、 研究限制與未來研究建議......................................48

參考文獻.............................................................49
附錄:問卷...........................................................53
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