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系統識別號 U0026-0609201218242900
論文名稱(中文) 開放式創新團隊的跨領域整合運作過程之探討-以國科會跨領域創意加值推動計劃為例
論文名稱(英文) Exploring the Integrating Process of the Cross-Field Open Innovation Team : A Case Study of Promoting Program for Cross-Field Creative Scenario Value-Adding of National Science Council
校院名稱 成功大學
系所名稱(中) 企業管理學系專班
系所名稱(英) Department of Business Administration (on the job class)
學年度 100
學期 2
出版年 101
研究生(中文) 藍庭軍
研究生(英文) Ting-Chun Lan
學號 R47991027
學位類別 碩士
語文別 中文
論文頁數 68頁
口試委員 指導教授-陳淑惠
口試委員-鄭文英
口試委員-張淑昭
口試委員-李榮顯
中文關鍵字 跨領域團隊  開放式創新團隊  整合機制 
英文關鍵字 cross-field team  open innovation team  integrating mechanism 
學科別分類
中文摘要 企業組織內部在進行新產品或是服務等價值創造的過程時,往往是透過團隊的方式來運作,因為團隊能透過提供多項技能的結合,而隨著技術開發成本不斷提高以及產品生命週期縮短,傳統的團隊組成模式已無法提供解決方案及迅速回應顧客需求,企業及學術界紛紛導入開放式創新的概念尋求內外部資源的整合來因應這樣的變化,並藉由跨領域及跨界方式組成開放式創新團隊來達到合作及創新的目的。由於開放式創新團隊具有高異質性及多元性,因此在其整合運作過程中,勢必會面臨到許多問題與挑戰,而如何克服這些問題與挑戰,讓團隊成員彼此產生良好及充份的溝通互動、協調與合作成了重要的關鍵,因此,本研究希望藉由國科會跨領域創意加值計劃的個案了解高異質性的開放式創新團隊在跨領域合作中所面臨的問題與挑戰為何?在其團隊運作過程中運用的整合機制為何?並探討整合機制對於開放式創新團隊跨領域合作的影響性及重要性,進而設計及建立有效整合機制來因應及克服團隊整合運作過程中所面臨的問題和挑戰。

本研究經個案研究及專家訪談後的分析結果發現,相較於其他形態的團隊,開放式創新團隊會面臨到高程度差異性及認知距離、低社會凝聚力及不安全的學習風氣、地域上的距離差異、難以有充份的資源可利用以及低程度承諾等更複雜的問題及嚴峻的挑戰,而透過正式(共同目標、承諾及獎賞與報酬)及非正式(社會互動、信任及自我效能)的團隊整合機制運作,能有效促進開放式創新團隊的跨領域整合,並對於達到團隊績效有正面影響。
英文摘要 As open innovation paradigm has been brought up in 2003, the open innovation team is to be formed in more organizations from external resources cross different fields in order to survive and success in competitive marketplace. Open innovation teams are gathered from heterogenic professionals and work collaboratively. Although the functional competence diversity would facilitate problem solving and innovation process, however, it will be of necessity to face more serious problems and challenge because of team heterogeneity and diversity. Therefore, effective integrating mechanisms plays an important role for influencing team performance of the cross-field open innovation team during team integrating process.

This article explores problems and challenge of the integrating process of the cross-field open innovation team and which integrating mechanisms to be used by interview 9 teams of promoting program for cross-field creative scenario value-Adding of NSC. We found that problems and challenge of open innovation team included high diversity and cognitive distance, low social cohesion, unsafe learning climate, low proximity, low resource availability, and low reciprocal commitment. In order to overcome above-mentioned problems and challenge for completing team performance, formal (shared goals, commitment, and rewards) and informal (social interaction, trust and self-efficacy) team integrating mechanisms is effective and necessary.
論文目次 中文摘要 I
英文摘要 II
謝誌 III
目錄 IV
表目錄 VI
圖目錄 VII
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 5
第三節 研究流程 7
第二章 文獻探討 9
第一節 團隊(Team)9
第二節 整合機制(Integrating Mechanism)15
第三章 研究方法 24
第一節 研究設計 24
第二節 專家訪談 25
第三節 個案介紹 26
第四章 研究結果 29
第一節 訪談團隊介紹 29
第二節 訪談內容彙整與分析 32
第五章 結論與建議 50
第一節 研究結論 50
第二節 實務意涵 55
第三節 研究限制與後續研究建議 56
參考文獻 57
附錄一 專家訪談問卷 65
附錄二 訪談內容分類 67

參考文獻 中文參考文獻
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