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系統識別號 U0026-0608201823024000
論文名稱(中文) How Leader Member Exchange and Social Capital Leads to Job Performance and OCB: A Moderator role of Perceived Organizational Support
論文名稱(英文) How Leader Member Exchange and Social Capital Leads to Job Performance and Organizational Citizenship Behavior: A Moderator Role of Perceived Organizational Support
校院名稱 成功大學
系所名稱(中) 國際經營管理研究所
系所名稱(英) Institute of International Management
學年度 106
學期 2
出版年 107
研究生(中文) 黃天伶
研究生(英文) Wethima Srisittiratkul
學號 RA6057303
學位類別 碩士
語文別 英文
論文頁數 91頁
口試委員 指導教授-吳萬益
口試委員-楊曉瑩
口試委員-許介文
中文關鍵字 none 
英文關鍵字 Job Performance:Organizational Citizenship Behavior:Social Capital:Leader Member Exchange(LMX):Perceived Organizational Support(POS):Big Five Personality traits:Leader Characteristics. 
學科別分類
中文摘要 none
英文摘要 The purpose of this study was to verify possibility findings in previous research on characteristics and job performance. Hierarchical Regression Analysis was used to study (a) how LMX mediates leader characteristics including the “Big Five” personality factors influence of Social Capital on Job performance and Organizational Citizenship Behavior., (b) the moderating effects of Perceived Organization Support, affect the moderating roles of LMX quality and Social Capital which leads to Job Performance. Successfully collected response results were identified from 236 independent samples, in 77 groups. Consistent with previously assumed results of studies using Hierarchical Regression Analysis method to test all hypotheses and determine effect of mediator (follower LMX) and moderator (POS) to Job Performance. Hierarchical Regression results show that there is a significant relationship between the Leader Characteristic and Social Capital, the moderator effect of POS towards Leader-Member Exchange to Social Capital. Limitation in this study are noted, recommendations and contributions for future research in this area are provided
論文目次 TABLE OF CONTENTS I
LIST OF TABLES V
LIST OF FIGURES VII
CHAPTER ONE INTRODUCTION 1
1.1 Research Background and Motivation. 1
1.2 Research Objectives and Contributions. 5
1.3 Research Procedure. 5
1.4 The Structure of This Study. 7
CHAPTER TWO LITERATURE REVIEW 8
2.1 Definition of Research Constructs. 8
2.1.1 Leader-Member Exchange (LMX). 8
2.1.2 Perceived Organizational Support (POS). 12
2.1.3 Organizational Citizenship Behavior (OCB). 13
2.1.4 Social Capital (SC). 14
2.1.5 Job Performance (JP). 15
2.2 Hypotheses Development. 15
2.2.1 The Relationship Between Follower and Leader Characteristic and Leader Member Exchange (LMX). 15
2.2.2 The Relationship Between Leader Member Exchange (LMX) and Social Capital (SC). 17
2.2.3 The Mediating effect of fLMX on the relationship Between Leader Characteristic and Social Capital(SC). 18
2.2.4 The Relationship Between Social Capital(SC) and Job Performance(JP). 19
2.2.5 The relationship between Social Capital(SC) and Organizational Citizenship Behavior (OCB). 20
2.2.6 The relationship between Perceived Organizational Support(POS), Leader Member Exchange (LMX) and Social Capital(SC). 21
2.3 Summary of Hypotheses. 22
CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 24
3.1 The Conceptual Framework. 24
3.2 Research Hypotheses. 25
3.3 Questionnaire Design and Construct Measurement. 26
3.3.1 Leader – Member Exchange Quality. 26
3.3.2 Leader Characteristics. 27
3.3.3 Perceived Organizational Support. 28
3.3.4 Social Capital. 29
3.3.5 Job Performance. 31
3.3.6 Organizational Citizenship Behavior(OCB) 31
3.4 Questionnaire Development and Sampling Process. 32
3.5 Data Analysis Procedures. 32
3.5.1 Reliability Test and Factor Analysis. 33
3.5.2 Confirmatory Factor Analysis (CFA). 33
3.5.3 Hierarchical Regression Analysis. 34
CHAPTER FOUR RESEARCH ANALYSIS AND RESULTS 35
4.1 Analysis of study: Pre-test. 35
4.2 Descriptive Analysis. 35
4.2.1 Sample and data collection. 35
4.2.2 Characteristics of Respondents. 36
4.2.3 Reliability Test. 37
4.2.4 Factor Analysis. 39
4.3 Confirmatory Factor Analysis (CFA). 41
4.3.1 CFA of Leader Characteristic 41
4.3.2 CFA of follower LMX 42
4.3.3 CFA of Perceived Organization Support 42
4.3.4 CFA of Organizational Citizenship Behavior 43
4.3.5 CFA of Social Capital 43
4.3.7 Overall CFA 44
4.4 Hierarchical Analysis Results 47
4.4.1 Relationship between Leader Characteristic and fLMX, and Mediating effect of fLMX on the relationship between Leader Characteristic and Social Capital. 48
4.4.2 Relationship between Social Capital and Job Performance. 52
4.4.3 Relationship between Social Capital and Organizational Citizenship Behavior. 53
4.4.4 The Moderating Effect of Perceived Organizational Support on the relationship between Follower LMX and Social Capital. 54
CHAPTER FIVE CONCLUSION AND SUGGESTIRONS 56
5.1 Research Conclusions. 56
5.1.1 Discussion. 57
5.2 Research Limitations. 59
5.3 Research Implication and Contributions. 60
5.3.1 Academic Implication. 60
5.3.2 Managerial Implication. 60
REFERENCES 62
appendices 70
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