進階搜尋


下載電子全文  
系統識別號 U0026-0108202020053900
論文名稱(中文) 主管魅力領導、人情、工作滿意度、組織承諾、協助同事與敬業精神關聯性之研究
論文名稱(英文) A Study of the Relationships among Charismatic Leadership, Warmth, Job Satisfaction, Organizational Commitment, Altruism toward Colleagues and Conscientiousness
校院名稱 成功大學
系所名稱(中) 企業管理學系碩士在職專班
系所名稱(英) Department of Business Administration (on the job class)
學年度 108
學期 2
出版年 109
研究生(中文) 林蘭茜
研究生(英文) Lan-Chien Lin
學號 R47071314
學位類別 碩士
語文別 中文
論文頁數 143頁
口試委員 指導教授-李憲達
口試委員-黃瀞瑩
口試委員-陳淑惠
中文關鍵字 魅力領導  工作滿意度  組織承諾  協助同事  敬業精神 
英文關鍵字 Charismatic Leadership  Job Satisfaction  Organizational Commitment  Altruism toward Colleagues  Conscientiousness 
學科別分類
中文摘要 本研究主要想探討魅力領導的策略性願景、對部屬需求敏感、對環境敏感、反傳統行為及個人風險是否能提升組織情感性承諾、持續性承諾、規範性承諾、人情及員工工作滿意度,以及是否能藉由上述的依變數來提升員工的協助同事及敬業精神之行為。
本研究問卷施測對象以國內不限制產業別的20歲以上全職工作者,進行網路電子問卷調查,總共回收問卷505份,扣除無效問卷後最終有效問卷為492份,然後再以SPSS和SmartPLS做相關的統計分析。得到的研究結果為: (1)主管策略性願景與員工情感性承諾、工作滿意度及人情有顯著正相關; (2)主管對部屬需求敏感與員工情感性、規範性承諾及人情有顯著正相關; (3)主管冒個人風險與員工情感性、持續性、規範性承諾、工作滿意度及人情有顯著正相關﹔(4)情感性承諾與組織公民行為之敬業精神有顯著正相關﹔(5)持續性承諾與敬業精神有顯著正相關﹔(6)規範性承諾與協助同事有顯著負相關﹔(7)工作滿意度與情感性、持續性、規範性承諾以及協助同事和敬業精神有顯著正相關﹔(8)人情與工作滿意度以及協助同事有顯著正相關,與持續性承諾有顯著負相關。
英文摘要 This study aims to investigate the relationships among charismatic leadership, organizational commitment, warmth, job satisfaction, altruism toward colleagues and conscientiousness.
It examines the effects of charismatic leadership on organizational commitment, employee job satisfaction, warmth, altruism toward colleagues and conscientiousness.

The results of study represent: (1) strategic vision and articulation of charismatic leadership is significantly positively correlated with affective organizational commitment, job satisfaction and warmth; (2) sensitivity to member needs of charismatic leadership is significantly positively correlated with affective commitment, normative commitment and warmth; (3) personal risk of charismatic leadership is significantly positively correlated with affective commitment, continuance commitment, normative commitment and job satisfaction and warmth; (4) affective commitment is significantly positively correlated with conscientiousness; (5) continuance commitment is significantly positively correlated with conscientiousness; (6) normative commitment is significantly negatively correlated with altruism toward colleagues; (7) job satisfaction is significantly positively correlated with affective organizational, continuance commitment, normative commitment, altruism toward colleagues and conscientiousness; (8) warmth is significantly positively correlated with job satisfaction and altruism toward colleagues, but significantly negatively correlated with continuance organizational commitment.
論文目次 第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 4
第三節 研究範圍 5
第四節 研究流程 6
第二章 文獻回顧與探討 7
第一節 領導 7
第二節 魅力領導 10
第三節 組織承諾 17
第四節 人情 23
第五節 工作滿意度 28
第六節 協助同事與敬業精神 32
第七節 各構面相關研究與假設 38
第三章 研究方法 51
第一節 研究架構與假設 51
第二節 研究設計 56
第三節 資料分析方法 61
第四章 資料分析結果 65
第一節 樣本資料分析 65
第二節 變數之敘述性統計分析 70
第三節 信度與效度分析 76
第四節 模型分析與假設檢定 85
第五章 結論與建議 97
第一節 研究結果與討論 97
第二節 管理意涵 114
第三節 研究限制與未來研究建議 115
參考文獻 117
附錄一 研究問卷 134
附錄二 訪談問卷 139
參考文獻 中文參考文獻
1.方立敏,(2010),「變革型領導行為與知識型員工工作滿意度關係研究」,山東大學碩士學位論文。
2.王明瑞、卓國雄,(2010),「組織承諾和工作滿意度對運動員認同與組織公民行為關係之中介效果研究-以大學體育志工為例」,屏東教大運動科學學刊(6),頁245-256。
3.王娜玲,(2009),「臺北市國小校長領導行為與教師組織公民行為之研究」,臺北市立教育大學學報: 教育類。
4.王培芳,(2010),「科技從業女性之工作平等與滿意度研究」,國立交通大學。
5.王凱萱,(2019),「主管真誠領導與員工創造力: 信任及心理安全感的觀點」,成功大學企業管理學系碩士在職專班學位論文。
6.王智弘,(2013),「從文化理解到含攝文化理論之建構: 從助人專業倫理雙元模型到研究倫理雙元模型」,台灣心理諮商季刊。
7.王智弘、劉淑慧、張勻銘、鄧志平、楊淳斐(2014),「心理諮商研究倫理守則建置之意見調查研究」,教育心理學報。
8.王瑞遠,(2004),「研發工程師對激勵制度知覺、工作滿意與組織承諾之關係研究—以台南地區光電業及汽車零件業為例」,國立成功大學。
9.台灣學術倫理教育資源中心,(2015﹐March 27),「不當研究行為:捏造與篡改資料-假的真不了」。
10.朱容萱、黃之棟,(2011),「講倫理才有道理: 歐洲研究倫理規範的新進展」,歐洲國際評論(7),頁121-146。
11.利於恆,(2017),「主管魅力領導行為對員工工作績效之影響─以組織承諾為中介變項、人際依附為調節變項」,淡江大學。
12.吳佳錚,(2012),「魅力領導、組織承諾、工作滿意度等相關性研究-以中部區域醫院護理職場為例」,逢甲大學。
13.吳欣蓓、陸洛、顧家祈、張妤玥,(2010),「轉換型領導行為、部屬工作壓力及主管滿意度的關聯─ 人格特質為調節變項」,中華管理學報。
14.吳思葶,(2018),「以社會認同觀點探討主管道德領導風格、員工利他型組織公民行為意向及員工職場幸福感之研究」,國立成功大學。
15.吳美香,(2011),「多層次傳銷業直銷商人格特質、魅力型領導對組織承諾與團隊績效之關係研究─以美商如新公司為例」,國立成功大學。
16.吳淑敏、唐國銘,(2009),「決策者價值觀、組織氣候與組織績效之關聯性研究: 以高科技產業為例」,中華管理評論國際學報。
17.吳統雄,(1984),「電話調查: 理論與方法」,臺北: 聯經出版事業公司。
18.吳錫華,(2014),「人格特質、知覺組織氣候、與組織公民行為關係之研究─ 以半導體產業工程師為例」,中正大學企業管理學系學位論文。
19.宋秋儀,(2014),「組織領導學:第八版」,臺北市:華泰文化。(譯自Gary Yukl (1981))。
20.李明來,(2010),「國小校長領導行為和組織變革教師支持度關係之探討」,新竹教育大學教育學報,27(1),頁61-91。
21.李喬琚、王尹軒,(2002),「理性不失溫暖,謀定而後動,台積電董事長,張忠謀」,交大同學會友聲月刊社,頁34-39。
22.李婷立,(2005),「高績效工作系統與組織公民行為之關係─以信任、組織承諾、責任感為中介變數」,國立成功大學。
23.李憶萱、蕭嬋、陳詳衡,(2011),「工作滿足、組織承諾、組織公民行為與離職傾向之關係探討-以某中國大陸臺商個案公司為例」,政大勞動學報(27),頁1-40。
24.阮雲妝,(2018),「探討組織氣候、領導行為對員工工作壓力、工作滿意度之影響」,義守大學企業管理學系。
25.卓孟珍,(2003),「組織變革認知、組織承諾與組織公民行為之關係研究-以中央信託局為例」,國立成功大學。
26.周宜芳,(2020),「莫守成規:哈佛教授教你跳出框架、避開慣性陷阱,工作與生活都更出色」,台北市: 天下雜誌 (譯自 Francesca Gino (2018))。
27.周浩、龍立榮,(2004),「共同方法偏差的統計檢驗與控制方法」,心理科學進展,12卷,頁942-950。
28.林文鵬,(2013),「組織精簡後工作滿意策略-以中油石化事業部林園廠為例」,國立屏東商業技術學院學報(15),227-253。
29.林幼萍,(2010),「運動團隊教練的魅力領導: 以啦啦隊為例」,大專體育(106), 頁69-76。
30.林家玉,(2018),「轉換型領導、組織氣候與組織承諾之關係研究」,淡江大學管理科學學系企業經營碩士在職專班學位論文。
31.林淑姬,(1992),「薪酬公平、程序公正與組織承諾、組織公民行為關係之研究」,國立政治大學。
32.林鉦棽,(2003),「以組織承諾及工作滿足為實徵切入分析組織公民行為與員工工作考績之結構模式比較」,人力資源管理學報,3(2),93-113。
33.林寶生,(2005),「組織氣候、工作特性、內外控人格、自我效能與工作績效之關係研究-以陸軍某基地進訓基層單位為例」,大葉大學國際企業管理學系碩士班碩士論文。
34.邱鴻森,(2009),「臺北市運動中心內部行銷對員工工作滿意與組織承諾之研究」,臺灣師範大學運動與休閒管理研究所學位論文。
35.陳景剛,(2006),「國企員工組織信任知覺、公平感與組織公民行為關係研究」,四川: 西南交通大學。
36.洪文和、唐明月,(1994),「個人事業生涯階段、個人屬性、組織氣候與工作滿足關聯性之研究(以台灣電力公司火力電廠為例)」,交通大學管理科學系所碩士班。
37.紀麗秋、鄧誠中、鄭明傑,(2017),「領導行為、組織氣候與工作滿意度之研究: 以地方民意機關為例」,中國行政評論,23(1),頁34-59。
38.徐鴻仁,(2016),「工作特性對於年輕及年長員工之工作滿意度的影響」,成功大學企業管理學系碩士在職專班學位論文。
39.秦夢群、吳勁甫,(2009),「國中校長轉型領導、學校組織健康與組織效能關係之研究」,當代教育研究。
40.高俊卿,(2008),「校長魅力領導與教師組織公民行為之關係研究」,政治大學碩士在職專班學位論文。
41.高儷文,(2013),「組織氣候, 關係品質對信任與組織承諾關係之研究—以台灣中小企業為例」,成功大學高階管理碩士在職專班 (EMBA) 學位論文。
42.張忠謀,(2019),「張忠謀自傳(上冊):一九三一-一九六四」,天下文化出版社。
43.張明川,(2006),「高級中等學校軍訓主管領導模式與部屬工作滿意度關聯之研究」,亞洲大學經營管理研究所學位論文。
44.張肅婷、蔡錫濤,(2007),「醫療業主管領導型態與員工工作滿意度、組織承諾及其工作績效關係模式之研究以線性結構方程模式(SEM)分析法之應用」,弘光學報(51),頁177-193。
45.曹采華,(2002),「員工特徵對工作滿意、組織承諾、組織公民行為、工作績效的影響-以派遣人員為例」,國立中央大學。
46.章佳筠,(2019),「主管真誠領導與員工工作形塑:角色認同、情緒耗竭及工作投入的觀點」,國立成功大學碩士論文。
47.許士軍,(1972) ,「有關黎史 (Litwin and Stringer) 二氏組織氣候尺度在我國企業機構之適用性之探討」,國立政治大學學報。
48.許珮琦,(2010),「組織氣候對員工工作投入影響之研究-以統一超商為例」,國立交通大學碩士論文。
49.許順旺、蘇紅文、黃鉅勝,(2012),「國際觀光旅館主管魅力型領導、員工組織公民行為與服務品質之相關研究—以組織文化為干擾變項」,商管科技季刊,13(4),頁397-425。
50.郭玲玉、曹秋如,(2011),「中醫臨床護士組織公民行為的調查研究」,哈爾濱: 黑龍江中醫藥大學。
51.陳世欣、楊建昌、葉宇泰、何國章,(2002),「組織氣候之實證研究-以台北某醫療機構為例」,台北護理健康大學學位論文。
52.陳向明,(2002),「社會科學質的硏究」,五南圖書出版股份有限公司。
53.陳佛圓,(2011),「組織氣候、管理控制系統與經營績效之研究-以A、B公司為例」,國立中山大學。
54.陳孟君、楊美賞、王秀紅,(2017),「魅力領導在護理專業的意涵與運用」,高雄護理雜誌,34(2),頁63-70。
55.陳明田,(2010),「組織氣候與角色內行為,組織公民行為關係之研究-以組織承諾為中介變項」,高雄師範大學碩士在職專班學位論文。
56.陳美華、許銘珊、蔡明達,(2009),「連鎖飯店倫理氣候、組織承諾與組織公民行為之實證研究」,觀光旅遊研究學刊,4(2),頁55-68。
57.陳寬裕,(2018),「結構方程模型分析實務: SPSS與SmartPLS的運用」,五南圖書出版股份有限公司。
58.陳德富,(2013),「從威權領導、魅力領導到真誠領導探討華人企業組織之高科技產業高階主管之領導對部屬工作態度之影響」,中華管理評論國際學報。
59.曾文紀,(2014),「探討組織氣候、LMX領導型態對組織承諾的影響:以人力資源管理機制為調節變項」,國立成功大學碩士論文。
60.馮誕華,(1986),「中鋼研究發展處組織氣候與工作滿足之研究」,東海大學企管所碩士論文。
61.黃宗顯、陳麗玉、徐吉春、劉財坤、鄭明宗、劉峰銘、郭維哲、黃建皓、商永齡,(2008),「學校領導: 新理論與實踐」,五南圖書出版股份有限公司。
62.黃俊英,(1999),「企業研究方法」,臺北:東華。
63.黃純真,(2008),「倫理氣候、工作滿意度、組織承諾及組織公民行為各構面關係之研究-以台灣護理人員為例」,成功大學企業管理學系學位論文。
64.黃敏萍、林姿葶、鄭伯壎、梁瑋鈞,(2012),「華人企業組織中的魅力領導: 由概念分析到量表建構」,管理學報,29(4),頁307-331。
65.溫世合,(2004),「醫院志工管理者對組織氣候的知覺與工作投入之研究」,東海大學社會工作學系碩博士論文。
66.董臨萍、吳冰、黄維德,(2010),「中國企業魅力型領導風格、員工工作態度與群體績效的實證研究」,管理學報,7(10),頁1484。
67.劉秀雯、夏語晨、林育理,(2014),「組織創新氣候與創新導向組織公民行為之研究」,科際整合管理研討會,頁250-261。
68.潘慧,(2008),「護士長領導行為與護士工作滿意度、組織承諾的相關性研究」,吉林: 延邊大学。
69.蔡立旭,(2000),「組織氣候、組織學習與自我效能之關係」,大葉大學事業經營研究所碩士論文。
70.鄭伯壎,(1977),「領導行為硏究: 領導方式、情境因素及人格屬性對工人工作滿足感的影響」,台灣大學心理學研究所。
71.曉楓說,(2019﹐October 1),「『突變』的超強領導者!以馬雲為例,談魅力型領導者的四大特質」,【創業新聞】。
72.錢美岑,(2011),「主管領導風格對組織氣候與績效之影響探討-以T公司為例」,中央大學人力資源管理研究所碩士在職專班學位論文。
73.鍾萬生,(2006),「高職校長魅力領導行為與領導效能關係之研究」,國立彰化師範大學。
74.鞠德風,(2008),「魅力領導的形成理論,作用和影響-一個整合性觀點」,《復興崗學報》,頁439-457。
75.簡永昌,(2019﹐October 4),「當了60年總經理學到的事!半導體教父張忠謀2大管理心法,贏得員工信任」,【數位時代】。擷取自
https://www.bnext.com.tw/article/54993/manager-morris-tsmc-learning
76.蘇大榮,(2019),「人資從業人員個人與工作適配度、工作價值觀、角色衝突、職業承諾、敬業精神與工作滿意度之研究」,國立中央大學。
77.蘇美娟,(2010),「教師知覺國民中學校長魅力領導、學校組織氣氛與學校效能關係之研究─以中部六縣市為例」,國立彰化師範大學。
78.蘇英芳、鄭國枝、黃賀,(2004),「使用幽默對魅力領導行為與效應的調節作用之研究-以高雄地區企業高階經理人為例」,中山管理評論,12(2),頁223-267。

英文參考文獻
1. Adrian, F., & Goodstein Leonard, D. (1997) , “The Organizational Climate Questionnaire”, Pfeiffer Jossey-Bass, The Annual, pp.163~179.
2. Babcock-Roberson, M. E., & Strickland, O. J. (2010) , “The relationship between charismatic leadership, work engagement, and organizational citizenship behaviors”, The Journal of psychology, 144(3), pp.313~326.
3. Barnard, C. I. (1938), “The Functions of the Executive”, Cambridge Mass: Harvard University Press.
4. Bass, B. M. (1985), “Leadership and performance beyond expectations”, New York: Free Press.
5. Bass, B. M., & Avolio, B. J. (1997) , “Full range leadership development: Manual for the Multifactor Leadership Questionnaire”, Mind Garden.
6. Bass, B. M., & Stogdill, R. M. (1990) , “Bass & stodgill's handbook of leadership: Theory, research & managerial applications”, Free Press.
7. BasuMallick, C. (2020) , “What Is Job Satisfaction: Definition, Factors, Importance, Statistics, and Examples”, HR.TOOLBOX. Retrieved from https://hr.toolbox.com/articles/what-is-job-satisfaction-definition-factors-importance-statistics-and-examples.
8. Bateman, T. S., & Organ, D. W. (1983) , “Job satisfaction and the good soldier: The relationship between affect and employee citizenship ”, Academy of management Journal, 26(4), pp.587~595.
9. Bennis, W. (1984) , “The four competencies of leadership”, Training and development journal, 38(8), pp.14~19.
10. Borman, W. C., Penner, L. A., Allen, T. D., & Motowidlo, S. J. (2001) , “Personality predictors of citizenship performance”, International journal of selection and assessment, 9(1‐2), pp.52~69.
11. Borman, W. C., White, L. A., & Dorsey, D. W. (1995) , “Effects of ratee task performance and interpersonal factors on supervisor and peer performance ratings”, Journal of applied psychology, 80(1), pp.168~177.
12. Brayfield, A. H., & Rothe, H. F. (1951) , “An index of job satisfaction”, Journal of applied psychology, 35(5), pp.307~311.
13. Brown, R. B., & Brooks, I. (2002) , “Emotion at work”, Journal of Management in Medicine.
14. Bryman, A. (1992) , “Charisma and leadership in organizations”, Sage London.
15. Buckingham, M., & Coffman, C. (1999) , “First, Break All the Rules: What the World’s Greatest Manager Do Differently”, New York, NY: Simon and Shuster.
16. Burns, J., & Leadership, N. (1978) , “Harper & row”, New York.
17. Bycio, P., Hackett, R. D., & Allen, J. S. (1995) , “Further assessments of Bass's (1985) conceptualization of transactional and transformational leadership”, Journal of applied psychology, 80(4), p.468.
18. Coffman, C., Gonzalez-Molina, G., & Gopal, A. (2002) , “Follow this path: How the world's greatest organizations drive growth by unleashing human potential”, Business Plus.
19. Cambridge Dictionary (n.d.), “Translation of charisma”.
20. Conger, J. A. (1989) , “The charismatic leader: Behind the mystique of exceptional leadership”, Jossey-Bass.
21. Conger, J. A., & Kanungo, R. N. (1987) , “Toward a behavioral theory of charismatic leadership in organizational settings”, Academy of management review, 12(4), pp.637~647.
22. Conger, J. A., & Kanungo, R. N. (1998) , “Charismatic leadership in organizations”, Sage publications.
23. Dessler, G. (1976) , “Organization and management: A contingency approach”,Prentice Hall.
24. Downey, H. K., Don, H., & Slocum Jr, J. W. (1975) , “Congruence Between Individual Needs, Organizational Climate, Job Satisfaction and Performance1”, Academy of management Journal, 18(1), pp.149~155.
25. Drucker, P. F. (1995) , “Managing the non-profit organization: Practices and principles”, New York, NY: HarperCollins.
26. Emmerik, I. H. V., Jawahar, I., & Stone, T. H. (2005) , “Associations among altruism, burnout dimensions, and organizational citizenship behaviour”, Work & Stress, 19(1), pp.93~100.
27. Farh, J.-L., Earley, P. C., & Lin, S.-C. (1997) , “Impetus for action: A cultural analysis of justice and organizational citizenship behavior in Chinese society”, Administrative science quarterly, pp.421~444.
28. Feather, N. T., & Rauter, K. A. (2004 , “Organizational citizenship behaviours in relation to job status, job insecurity, organizational commitment and identification, job satisfaction and work values”, Journal of occupational and organizational psychology, 77(1), pp.81~94.
29. Ferris, K. R., & Aranya, N. (1983) , “A Comparison of Two Organizational Commitment Scales 1”, Personnel Psychology, 36(1), pp.87~98.
30. Fornell, C., & Larcker, D. F. (1981) , “Evaluating structural equation models with unobservable variables and measurement error”, Journal of marketing research, 18(1), pp.39~50.
31. Gaski, J. F., & Nevin, J. R. (1985) , “The differential effects of exercised and unexercised power sources in a marketing channel”, Journal of marketing research 22(2), pp.130~142.
32. Gaviria-Rivera, J. I., & López-Zapata, E. (2019) , “Transformational leadership, organizational climate and job satisfaction in work teams”, European Research Studies Journal.
33. Gouldner, A. W. (1960) , “The norm of reciprocity: A preliminary statement”, American sociological review, pp.161~178.
34. Hair Jr, J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2016) , “A primer on partial least squares structural equation modeling (PLS-SEM) ”, Sage publications.
35. Holloway, J. B. (2012) , “Leadership behavior and organizational climate: An empirical study in a non-profit organization ”, Emerging leadership journeys, 5(1), pp.9~35.
36. Hunt, B., & Ivergard, T. (2007), “Organizational climate and workplace efficiency: learning from performance measurement in a public-sector cadre organization”, Public Management Review, 9(1), pp.27~47.
37. Isen, A. M. (1970) , “Success, failure, attention, and reaction to others: The warm glow of success”, Journal of personality and social psychology, 15(4), p.294.
38. Kahn, W. A. (1990) , “Psychological conditions of personal engagement and
disengagement at work”, Academy of management Journal, 33(4), pp.692~724.
39. Kanten, P., & Ulker, F. E. (2013) , “The effect of organizational climate on
counterproductive behaviors: An empirical study on the employees of manufacturing enterprises”, The Macrotheme Review, 2(4), pp.144~160.
40. Katz, D. (1964) , “The motivational basis of organizational behavior”, Behavioral science, 9(2), pp.131~146.
41. Katz, D., & Kahn, R. L. (1966) , “The Social Psychology of Organizations, John Wiley & Sons”, Inc., New York.
42. Klein, K. J., & House, R. J. (1995) , “On fire: Charismatic leadership and levels of analysis”, The Leadership Quarterly, 6(2), pp.183~198.
43. Koene, B. A., Vogelaar, A. L., & Soeters, J. L. (2002) , “Leadership effects on organizational climate and financial performance: Local leadership effect in chain organizations”, The Leadership Quarterly, 13(3), pp.193~215.
44. Krebs, D. L. (1970) , “Altruism: An examination of the concept and a review of the literature”, Psychological bulletin, 73(4), p.258.
45. Kumar, C. (2007) , “The leadership in management: Understanding leadership wisdom”, APH Publishing.
46. Lam, S. S., Hui, C., & Law, K. S. (1999), “Organizational citizenship behavior: Comparing perspectives of supervisors and subordinates across four international samples”, Journal of applied psychology, 84(4), p.594.
47. Lee, W.-I., Chen, C.-C., & Lee, C.-C. (2015) , “The relationship between internal marketing orientation, employee commitment, charismatic leadership and performance”, Paper presented at the Proceedings of the 17th International Conference on Electronic Commerce 2015.
48. Litwin, G. H., & Stringer, R. A. (1968) , “Motivation and organizational climate”, Boston: Division of Research, Graduate School of Business Administration, Harvard University.
49. Lussier, R. N. a. A., C.F. (2007) , “Effective Leadership, 3rd ed., ”, Thomson South-Western, p.473.
50. Messarra, L. C., & El-Kassar, A.-N. (2013) , “Identifying organizational climate affecting learning organization ”, Business Studies Journal, 5(1), pp.19~27.
51. Meyer, J. P., & Allen, N. J. (1991) , “A three-component conceptualization of organizational commitment”, Human resource management review, 1(1), pp.61~89.
52. Meyer, J. P., & Smith, C. A. (2000) , “HRM practices and organizational commitment: Test of a mediation model”, Canadian Journal of Administrative Sciences/Revue canadienne des sciences de l'administration, 17(4), pp.319~331.
53. Mind Tools (n.d.), “The Three Component Model of Commitment”. Retrieved from https://www.mindtools.com/pages/article/three-component-model-commitment.htm
54. Morris, J. H., & Sherman, J. D. (1981), “Generalizability of an organizational
commitment model”, Academy of management Journal, 24(3), pp.512~526.
55. Mowday, R. T., Steers, R. M., & Porter, L. W. (1978) , “The measurement of organizational commitment”, Journal of Vocational Behavior, pp.224~247.
56. Nguni, S., Sleegers, P., & Denessen, E. (2006) , “Transformational and transactional leadership effects on teachers' job satisfaction, organizational commitment, and organizational citizenship behavior in primary schools: The Tanzanian case”, School effectiveness and school improvement, 17(2), pp.145~177.
57. Nunnally, J. (1978) , “Construction of tests for special purposes”, Psychometric Theory. 2nd ed. New York: McGraw-Hill.
58. Organ, D. W. (1988) , “Organizational citizenship behavior: The good soldier syndrome. Lexington Books.
59. Organ, D. W., & Konovsky, M. (1989) , “Cognitive versus affective determinants of organizational citizenship behavior”, Journal of applied psychology, 74(1), p.157.
60. Organ, D. W., & Lingl, A. (1995) , “Personality, satisfaction, and organizational citizenship behavior”, The journal of social psychology, 135(3), pp.339~350.
61. Organ, D. W., & Ryan, K. (1995) , “A meta‐analytic review of attitudinal and dispositional predictors of organizational citizenship behavior”, Personnel Psychology, 48(4), pp.775~802.
62. Patterson, M. G., West, M. A., Shackleton, V. J., Dawson, J. F., Lawthom, R., Maitlis, S., . . . Wallace, A. M. (2005) , “Validating the organizational climate measure: links to managerial practices, productivity and innovation”, Journal of organizational behavior, 26(4), pp. 379~408.
63. Pillai, R. (1995) , “Context and charisma: The role of organic structure, collectivism, and crisis in the emergence of charismatic leadership”, Paper presented at the Academy of Management Proceedings.
64. Podsakoff, P. M., MacKenzie, S. B., & Bommer, W. H. (1996) , “Transformational leader behaviors and substitutes for leadership as determinants of employee satisfaction, commitment, trust, and organizational citizenship behaviors”, Journal of management, 22(2), pp. 259~298.
65. Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003) , “Common method biases in behavioral research: a critical review of the literature and recommended remedies”, Journal of applied psychology, 88(5), p.879.
66. Porter, L. W., Steers, R. M., Mowday, R. T., & Boulian, P. V. (1974) , “Organizational commitment, job satisfaction, and turnover among psychiatric technicians”, Journal of applied psychology, 59(5), p.603.
67. Reichers, A. E., & Schneider, B. (1990) , “Climate and culture: An evolution of constructs”, Organizational climate and culture, 1, pp.5~39.
68. Riggio, R. E. (2012) , “What Is Charisma and Charismatic Leadership”, Psychology Today.
69. Robbins, S. P. (1998) , “Organizational behavior: concepts, controversies, and applications(8thed.) ”, Prentice Hall.
70. Rowden, R. W. (2000) , “The relationship between charismatic leadership behaviors and organizational commitment ”, Leadership & Organization Development Journal.
71. Schneider, B. (1975) , “Organizational climates: An essay 1 ”, Personnel Psychology, 28(4), pp.447~479.
72. Scholl, R. W. (1981) , “Differentiating organizational commitment from expectancy as a motivating force”, Academy of management review, 6(4), pp.589~599.
73. Shamir, B., House, R. J., & Arthur, M. B. (1993) , “The motivational effects of charismatic leadership: A self-concept based theory”, Organization science, 4(4), pp.577~594.
74. Shastri, R., Mishra, K. S., & Sinha, A. (2010) , “ Charismatic leadership and organizational commitment: An Indian perspective”, African journal of business management, 4(10), p.1946.
75. Sheldon, M. E. (1971) , “Investments and involvements as mechanisms producing commitment to the organization”, Administrative science quarterly, pp.143~150.
76. Smith, C., Organ, D. W., & Near, J. P. (1983) , “Organizational citizenship behavior: Its nature and antecedents”, Journal of applied psychology, 68(4), p.653.
77. Strange, J. M., & Mumford, M. D. (2002) , “The origins of vision: Charismatic versus ideological leadership”, The Leadership Quarterly, 13(4), pp.343~377.
78. Taylor, C. S. (1995) , “Using volunteers in economic development”, Economic development review, 13(3), p.28.
79. The Conference Board (2019﹐August 29) , “Job Satisfaction Climbs to Highest Level in Over Two Decades”. Retrieved from
https://conference-board.org/press/pressdetail.cfm?pressid=9160
80. Thiagarajan, T., & Durairaj, Y. (2017) , “Organisational Citizenship Behaviour: its definitions and dimwnsions”, Journal of Management Research.
81. Todd, S. Y. (2003) , “Causal model depicting the influence of selected task and employee variables on organizational citizenship behavior”, Florida State University.
82. Trice, H. M., & Beyer, J. M. (1986) , “Charisma and its routinization in two social movement organizations”, Research in organizational behavior.
83. Turnipseed, D. L., & Rassuli, A. (2005) , “Performance perceptions of organizational citizenship behaviours at work: A bi‐level study among managers and employees”, British Journal of Management, 16(3), pp.231~244.
84. Ullah Bukhari, Z. (2009) , “Key antecedents of organizational citizenship behavior (OCB) in the banking sector of Pakistan”, International Journal of Business and Management, 3(12), pp.106~115.
85. Van Scotter, J. R., & Motowidlo, S. J. (1996) , “Interpersonal facilitation and job dedication as separate facets of contextual performance”, Journal of applied
psychology, 81(5), p.525.
86. Vardi, Y. (2001) , “The effects of organizational and ethical climates on misconduct at work”, Journal of Business ethics, 29(4), pp.325~337.
87. Vlachos, P. A., Panagopoulos, N. G., & Rapp, A. A. (2013) , “Feeling good by doing good: Employee CSR-induced attributions, job satisfaction, and the role of charismatic leadership”, Journal of Business ethics, 118(3), pp.577~588.
88. Walumbwa, F. O., Orwa, B., Wang, P., & Lawler, J. J. (2005) , “Transformational leadership, organizational commitment, and job satisfaction: A comparative study of Kenyan and US financial firms”, Human resource development quarterly, 16(2), pp.235~256.
89. Weber, M. (2009) ) , “The theory of social and economic organization”, Simon and Schuster.
90. Wiener, Y. (1982) , “Commitment in organizations: A normative view”, Academy of management review, 7(3), pp.418~428.
91. Williams, L. J., & Anderson, S. E. (1991) , “Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors”, Journal of management, 17(3), pp.601~617.
92. Willner, A. R. (1985) , “The spellbinders: Charismatic political leadership”, Yale University Press.
93. Yahaya, R., & Ebrahim, F. (2016) , “Leadership styles and organizational commitment: literature review”, Journal of Management Development.
94. Yashwanth Yadav c, K. V. A. B., N.Narendra. (2016) , “Organizational Climate - A Study carried out in an Electronic Manufacturing Industry in Mysuru”, Journal of Engineering and Technology. Retrieved from
https://www.irjet.net/archives/V3/i6/IRJET-V3I633.pdf
95. Zehir, C., Erdogan, E., & Basar, D. (2011) , “The relationship among charismatic leadership, ethical climate, job satisfaction and organizational commitment in companies”, Journal of Global Strategic Management, 10, pp.49~59.
96. Zehir, C., Müceldili, B., Altindağ, E., Şehitoğlu, Y., & Zehir, S. (2014), “Charismatic leadership and organizational citizenship behavior: The mediating role of ethical climate”, Social Behavior and Personality: an international journal, 42(8), pp.1365~1375.
論文全文使用權限
  • 同意授權校內瀏覽/列印電子全文服務,於2020-08-13起公開。
  • 同意授權校外瀏覽/列印電子全文服務,於2020-08-13起公開。


  • 如您有疑問,請聯絡圖書館
    聯絡電話:(06)2757575#65773
    聯絡E-mail:etds@email.ncku.edu.tw